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Ampeg PF-500 humming

Use the xlr out on my PF-500 regularly and have never had this problem. Since it only happens on one board it sounds like it's the board, not the PF-500. You could try a different channel or a different cord but it seems like the common denominator is the Mackie.
Thanks. I'm starting to think that. We've tried multiple combinations of things and no luck.
 
I've been playing around with the amp in a quiet room at home today (just a Fender Jazz bass plugged directly into the amp with a high quality cable) and have noted the following:

1. The fan runs constantly. Is that normal? Could that be causing hum?

2. The amp itself seems to hum. This is nearly eliminated when the Gain is at 5 or less.
 
Okay. Let me correct something here. The sound we get through the PA is a hum. The sound I am getting from the amp is more of a quiet static (fuzz). My description skills are somewhat lacking.
 
This problem is just puzzling. I see the Mackie has an out-board power supply, I wonder if the board itself does not have a true ground.
Could I suggest for the member running the mixer to disconnect all but your amp and see if the hum is still there. If it is no longer there connect one at a time everything else. It could be another input setting up a loop.
 
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This problem is just puzzling. I see the Mackie has an out-board power supply, I wonder if the board itself does not have a true ground.
Could I suggest for the member running the mixer to disconnect all but your amp and see if the hum is still there. If it is no longer there connect one at a time everything else. It could be another input setting up a loop.
very good idea.
 
I will have him try that. As for outboard power, I'm not sure about that. We do have powered fronts and monitors and do. We do not run anything using phantom power.

The user manual I found shows the mixer uses a power supply adaptor (an outboard power supply), doesn't run an ac cord direct to the back of the mixer. That is what I was talking about :)
 
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I have never encountered any loud humming from my PF 500, just fan noise, not nearly loud enough to warrant any complaints.
It may not hum, but it sings whenever its in use. just my 2 cents...
Honestly, the hum, while noticeable, doesn't bother me too much. It's our guitar player/master of the PA that is bothered by it.

BTW, should the fan run constantly?