Hi Jim,
Shame about the ampeg site - they could have fixed it!
It wouldn't have taken more than a couple hours to change some of the features, like the sticky's etc. etc.
Anyway - this forums' probably a little better since we have bassists' from all over, with all sorts of equipment.
AND A MODERATOR!!!!!!!!
(just my 2 cents)
Ampeg stuff over here is something of a rarity due to its large price to import - thus ampeg has little product support.
I've heard of people staying away from the SVT's over here due to importing 'mishaps'.

And then there's no-one to fix it, so warranty = no value.
Maybe that's why the SVT only started getting sold here about a year ago?