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Any stupid shop attendant stories?

I have a few memorable salesmen comments from the same store. I actually never shop there now because the salesmen are so annoying and treat people like idiots.

1) I was looking for a set of DR HI-Beams but this store was out of stock. I asked the salesman if he had any other stainless steel bass strings I could try (I'm allergic to nickel). The response I got was, "stainless steel bass strings?!?!?" like I was from the moon and stainless steel bass strings were my magic alien moon dust.

2) Another time, a different salesman said I should use a 130 and not a 125 low B string set of DR HI-Beams because a 125 would not produce the low B properly.

3) Another time, the same salesman in #1 thought I was from the moon again because I didn't use a 4x10 cab. He said "12-inch speakers for bass?!?!?".

4) Salesman: "You have to try this new custom bass we just got in! It's amazing!"
Me: "What kind of bass is it?"
Salesman: "Oh, I don't know. I think it starts with an 's' but it's really amazing. It cost like $3000!"
Me: "Is it a Spector bass?"
Salesman: "NO!!!! It's way better than a Spector bass!!!!"

The last comment really baffled me because Spectors are excellent instruments and this store sells Spectors.

5) A salesman in a different store always told me it was impossible to order a bass, or it would take years for it to arrive. Did this guy not want business or commission? I went up to a different salesman, ordered the bass in a matter of minutes, and it arrived a few weeks later. Every time I was in this store, the first salesman would always be loitering in the guitar section, sometimes playing a guitar, and never helping people, even if they asked. The funny thing is he wasn't working there very long.
 
4) Salesman: "You have to try this new custom bass we just got in! It's amazing!"
Me: "What kind of bass is it?"
Salesman: "Oh, I don't know. I think it starts with an 's' but it's really amazing. It cost like $3000!"
Me: "Is it a Spector bass?"
Salesman: "NO!!!! It's way better than a Spector bass!!!!"

The last comment really baffled me because Spectors are excellent instruments and this store sells Spectors.

So, what was it? A Samick?
 
I went to GC to purchase strings for my precision and jazz basses. Oddly enough, they only had the brand I use (D'Addario XL 45-105) in extra-long scale. I asked the sales associate if they had any standard length strings in the back, and his response was:

"I heard that if you boil bass strings they shrink - you should buy these and try that."
 
We have a small music shop here that's part of a smaller chain. The guys in there are all locals that are part time professional players in a wide variety of scenes -- a shred guy, acoustic folk band, and more. We've bought a ton of stuff in there, including my son getting a brand new BEM- board nocaster Tele (sweet too, btw). I once brought in a DN Mosrite our Pastor wanted me to clean/set up for him that used to belong to his dad. He also had me do the same with a Joe Maphis model and a Mosrite bass too. Anyway, when I walked in with that case and set it down/pop it open everthing stops. The one guy in the school instruments section literally runs over from his side of the store. He has a 30 year love affair with Mosrite. All 3 guys pop up with cell phones and ask to take pictures and they start emailing with our permission. These guys are so laid back, cool, confident, helpful, funny, and let you drive the boat. AWESOME.

Contrast that with this. Same store.

My son and I walk in, which is a fairly common thing. The guys are helping moms and kids, a teenager who is obviously a real player, etc. There's a new sales guy in an accountant's type of attire. I tell him we need some strings and a cable. I said this out of sheer awkwardness --his weird energy was that palpable. The strings and cables we will just grab. Duh. He asks what we play and all that stuff. He cuts me off within 20 seconds and literally takes me over to an entire PA system. Give me a break. :rolleyes: He goes ON for like a solid 5 minutes about how awesome it is with so much poser-level technobabble it was hilarious. (The energy more than his words). The other guys are noticably trying to play this off from their parts of the store with looks to me and my son. Dude tells me he has the perfect track for me to hear a sample. (Get me out of here!) He hits play and there's NOTHING. He turns it ON and hits play. NOTHING. He plugs it in, turns it on, hits play and it sounds like cats dying in a dryer while rocks are being sifted through....you get the idea. He has me stand there for a whole minute while he has me parse the output according to various aspects: volume, tone etc and he's grinning/bragging it up the whole time. The ending was so totally awkard it was killing me.

GUYS AND GALS, this was HORRIBLE.

PS: Haven't seen him since. The regular guys still say "hey" and just talk like humans with us, have never mentioned that guy one time, and still dig on seeing that DN Mosrite. :bassist:
 
I went to GC to purchase strings for my precision and jazz basses. Oddly enough, they only had the brand I use (D'Addario XL 45-105) in extra-long scale. I asked the sales associate if they had any standard length strings in the back, and his response was:

"I heard that if you boil bass strings they shrink - you should buy these and try that."

Tell me this is a joke. Right? This didn't really happen. Right?
 
I now have a VERY legitimate story to share on this thread! :smug: Today, I've been driving around most of Summit County, Ohio, in search of creme-colored jazz bass pick-up covers. First, I went to Guitar Center (no dice...or covers), and decided, on my way home from dropping off a friend to stop by a nearby small shop. Now, for those of you that live in the area, this is an extremely advertised (and sadly, overrated) small business that doesn't carry a whole lot of name-brand products. I used to go here every once in awhile when I was younger and just starting out on bass, and have been more than unhappy with what they have sold my family (i.e. a starter drum-set that practically self-destructs after 2 months and strings that break after you restring your guitar), but nevertheless, I chose to see if they had what I was desperately looking for.
I walk in and there is a single gentleman attending the store, on the phone with a guy about making a drumset. Now it started out perfectly normal; "Yes, I'd like to order that with that...", and he got a bit angrier "...NO! Not that!"...to totally enraged, "NO! I told you I HATE ****ING PEARL DRUMS!! I've paid good money for drums and they've ****ed me over so hard!!!"...to even referring to birch (the wood) as..."No! I HATE Bitch! No Bitch! Do NOT make my shells from that BITCH wood!" I just wandered around the store for about ten minutes of this, when I thought, "Enough of this!" and made my way towards the door. He stopped me, and motioned for me to stay. He noticed my Transformers t-shirt and said, in order to gain my respect, "Oh, Transformers! Nice!" Yet it all went along with this snarl that if I didn't want his business, that'd I'd probably not make it out alive (sort of like the Golden Watch montage of Pulp Fiction...only with less Bruce Willis, katanas, and Gimps).:help: So I snaked around through the many pianos until a older black gentleman walked in, as the shop owner continued to yell at the man on the other line. Eventually, he hung up to attend to us. The older gentleman let the man know (while retaining a much understood disgusted look on his face) that I was here first. Before I could even start, the guy, who sported a silver tooth, began explaining to us that the guy on the phone is from the "West Side" and doesn't get along with us on the "East"...blah blah, all this territorial-gang crap...this thug was old enough to be my dad (I'm 19). Then, me still, simply wanting to know if they have any pick-up covers in stock, is now listening to this guy talk about Transformers, because of my shirt, explaining the whole plot to the trilogy, and then asks for a fist-bump and a ghetto handshake. FINALLY! I get the chance to ask him...and he says that he can make them for me...:confused: and says he knows a thing or two about carpentry because, "I'm a Carpenter, not like a German carpenter, but one that works with wood." Pick-up covers are made of plastic. He asks what kind of bass it's for. I tell him for a jazz bass.
"Fender or Squier?"
"Does it matter? I'm putting in a set of DiMarzio model J's. The covers are for them."
he looks at me with a very astonished face "DiMarzio's Italian. They'll charge you 50 bucks for those, I'll make you them for ten. Stewart-MacDonald is very Scottish and Irish, so you won't get a dime off them because they're a bunch of Jews."
*sigh* Note to readers, I'm incredibly Scottish, and I KNOW how cheap we can be, but Jewish? Come on!
He walks over to a fax machine, and starts relating this situation to The Hangover: Part 2, and starts talking about Asians. Haven't seen it yet.
"Write down what you want, with your name and information, and I'll get it for you."
I take the pen and paper, go to the other end of the store and write down a fake name and number.
He's talking to the black gentleman, thinking he's a regular that came in for saxophone reeds.
"No, that's not what I came in for. I think you have me confused with someone else.", still, in a very frustrated tone.
I pass the two, trying to flee to my car, leaving the paper next to the fax machine. I say, "Thanks, man!"
He stops me again to ask me my name and if I gave him my info. I told him yes, and gave him my fake first name, he gave me his, shook his hand, and he told me to take a business card. I grabbed one to appease him, and walked out the door as quickly as I could. There was a pretty sweet vintage Ibanez pre-lawsuit jazz bass clone that I would've loved to set free from that prison, but needless to say, I'm avoiding that place like the plaque from now on. :hiding:
As for the pick-up covers, I went to another nice local shop closer to home that is actually friendly and decent, and the guy there gave me the brilliant idea to just paint the stupid stock covers! Duh!
Oh, and I say "Family-Oriented" because most of their merchandise is directed towards beginning musicians and is, indeed a family-run business...just not rated G.
 
An update on the situation: My mom went out the day after that happened, after I had explained everything to her, and scolded the guy on it (very expected of her, not that I wanted her to)...she felt just as uncomfortable as I did by the guy and knew that he was a looney. But, he gave my mom 100 dollars in store credit as an "apology", so I'm going to go in when I have time and use it to buy an eBow and THEN I'll never set foot in there again. :D
 
Last year I was in a Guitar Center buying a bass when I overheard a customer trying to get an employee to put a string on his nylon-string acoustic guitar. The employee seemed baffled by the fact that the string didn't have a ball on the end. :scowl:

I stepped over and showed them both how it's done. My good deed for the day! :D
 
An update on the situation: My mom went out the day after that happened, after I had explained everything to her, and scolded the guy on it (very expected of her, not that I wanted her to)...she felt just as uncomfortable as I did by the guy and knew that he was a looney. But, he gave my mom 100 dollars in store credit as an "apology", so I'm going to go in when I have time and use it to buy an eBow and THEN I'll never set foot in there again. :D
I wouldn't.

Most likely he'll tell you to get stuffed unless you're after $100 off a $1000 bass or something.

If he honours it with free stuff you'll find later in life you regret taking advantage of a guy with loose screws. He'll fall right down of his own doing without you helping.
 
I had a few bad incidents with gc lately. Once I was bass shopping the guy wouldnt leave me alone I told him I wanted a bass with humbuckers. kid goes over to the wall picks up a fender jazz probably because he wanted the commission on it. I told him no those are single coils not humbuckers. I lecture him on what a humbucker is. He looks confused then left me alone and hid in the back till after I left.... another time I was getting strings ernie balls to be exact 16$ on guitarcenter.com 25$ on the wall. The clerk refused to price match... Isnt guitar center sopposed to have the lowest price on everything?
 
I haven't really had too many problems at guitar center or sam ash.

The worst I've had though is being told something was out of stock while I was staring right at it. I was at guitar center looking for black DR strings.
rep: anyhting I can get fer ya?
me: I need a set of black DR bass strings
rep: we're out
me: They're right behind you
rep: (turns around).....these?
me: No. Those are guitar strings. And they're red.
rep: (a few minutes of looking later grabs a pack of DR high beams) These, right?
me: No...screw it....just gimme a set of rotos (he somehow got that one right....)

I avoid guitar center for the most part now (unless sam ash doesn't have what I need). However I still can't find a cheap hardtail (fender style) guitar bridge to save my life.....
 
At that point yes, I was. Once he told me there was no such thing as XLR to 1/4 I was starting to get sarcastic. If they work at a highly respected musical equipment store (like guitar center) I would hope they would know what random off the wall things are. He was trying to get me what I wanted but at the same time I told him I didn't want an adapter and he felt the need to try and explain to me how it worked (maybe his job or maybe him being the @ss). People that work at guitar stores are like the people that work at car dealerships (probably because they both work off commissions). They try to sell you things you don't need or want, and I try to get a bit of fun out of it.

You were still being a jerk. I work in retail and if I don't know what something is, I'm honest about it, and 98% of customers are more than happy to help educate me since I was up front about it. You sir are the 2%.

It's impossible to know everything about everything, especially if it's "random and off the wall". Hell, there are certain things in shop that I may not know exists until someone asks for it and educates me. You do what you can, but if it doesn't come up often and you don't actually own the store, it's impossible to keep a completely mental knowledge base.
 
I basically quit talking to the salesmen at the Sam Ash around here; if they would even acknowledge you they would just push Carlo Robelli gear on you. They have also hired some of the creepiest people I've ever met. One of their salesmen was so intense and in my face that I almost felt violated.

Happily, a locally owned chain opened a new location near my office. I've been in there twice recently and had great service both times.
 
i was in manhattan for vacation once. i had only played bass for around 2 months at the time but i just wanted to know what brands were out there. being a guitar player for a couple years before, i was trying out a fender MIA pbass as i liked the company.
Anyway, a french guy comes in and the salesman (speaking decent french to my surprise) talks about basses in the states.
Here's the translation:
French guy: I play mainly rock and classic rock but im looking at trying basses that i can't find in france... hmm, is schecter good? (he was talking about a custom stilleto 4 string).

Salesguy: Not for your music, thats more oriented for metal and heavy stuff.

by this point, i am almost laughing. The frenchy ended up playing epiphones while he went to help another customer. Epiphone tbird: $399, the schecter :$549