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Any stupid shop attendant stories?

While not stupid per say, this is a good example of sales associates pushing a certain product on unknowing buyers,

I was in long&mcquade (Canada's version of guitar center, usually decent selection, same "great service" as GC) looking to buy my first giggable(?) amp.

I knew I wanted something of at least 300 watts and I had a price range set, both of which I told to the "helpful associate". Anyways the bass amp selection wasnt bad but not great either so as I'm looking the clerk was showing me a few and every other minute would mention the fancy ass traynor rack mount heads that were way out of my price range, (L&M btw partially owns traynor)

As he try's showing me the traynors I notice just off to the side some if the fender rumbles and begin asking about them as I knew fender was generally a good company, the guy tells me they come in many wattages up to 350, although they only had the 50 and 150 in stock,

After finding out the price off a 350 watt head and matching cab I'm happy to find it's within my price range and ask if I can play the 150 and get a feel fir the amp to see if it's something I like. to which he says " uhh are you wouldn't rather try the traynor?" I tell him that no I wouldn't as the traynor stack would be almost twice as much money as the fender,

He tells me I should really give it a **** and I should play both to see which sounds better, after getting fed up I said ok an he proceeded to plug me into the fender 150 watt 115 combo turns it to like two and let's me noodle around while standing like a guard over the volume, after I'm done I agree that I'll try the traynor, so he plugs me into the 700 watt head and with a 410 cab and turns it up to five or six,

As I'm playing the whole freaking room is shaking, an of course with the 700 vs the 150 especially with the different speaker configurations u can imagine which one sounded better at the time, and the guys like "see the traynor is soo much better should I write that up for you?" All while knowing quite well that it was out I'd my pride range and not to mention the side by side test wasn't exactly held on a level playing field,

Anyways I finally got fed up and told him
Flat out that I'd like to order the rumble 350 head and 410 cab, and after trying for
Another ten minutes to change my mind he finally gave in and ordered I saying it would be in in two weeks max which worked for me as I had a bunch of gigs lined up over the next few months and was suck of using my friends ****** peavey combo,

9 WEEKS go by and still no sign of the amp, every week the guy at the store telling me that it would be in "this weeks shipment" finally I got fed up and went to a small and pop store owned by a bass player, he asked what I was looking for in an amp and asked my price point, he showed me their small
Selection and said that if I gave him a few days he could get some more options for me to look at,

The next day I got a call to come in to the store where he had written down a bunch if options explaining each one the pros
And cons of each and the prices, finally I decided that I wanted to try out the shuttle 6.0, and he said he would get it in as soon as possible,

After the run in with L&M I figured it'd be at least another month, but lo
And behold, LATER THAT DAY he had one shipped in and told me to come to the store at closing and we'd crank it right up, Long story short I ended up coming away with it that day with a 410 cab well within my budget as the 410 was one he used in the store to test heads and he face me a discount on it, just goes to
Show you that once again it's the small
Stores that take the time
To help you get what you want, while their big brothers don't give a **** alot of the time
 
It may just be the area, but I've never had any problems with GC people. Admittedly, I usually know what I want when I go in, and just ask them to let me play something through a decent rig - I don't ask for advice. The local Sam Ash is pretty good too; all their people have been friendly and accomodating. They leave me alone and then jump to attention when I'm ready to buy. Admittedly, I buy stuff regularly and don't waste their time, but not all of the sales staff know me that well.

The only real problems I've had were with small chains and local stores. I remember going into one local place when my daughter was looking for a bass, and they immediately ignored her and started talking to me. I just turned it back on them by repeating all their questions to her and letting her answer. At the time she knew more about basses than I did, so it really puzzled the sales guy. :D We ended up buying at another local store where the salesman at least interacted with her.

Worst experience locally, though, was a small place I dropped into on my way to a gig, just to see what they had in the way of stock. As I came in the door, I hadn't even had a chance for my eyes to adjust to the light level before the guy behind the counter was on me, asking. "What are you looking for?". Ignoring my answer, he started reeling off a list of stuff they wanted to sell me (nothing I was interested in), and I literally had to walk half the length of the store before he accepted that I wasn't going to bite.

Free of him, I found the bass and effects section, but barely even started to glance at the equipment before guy #2 spotted me and started asking what I wanted. Again, he ignored me and started talking about more stuff they had on sale (again, nothing even remotely like what I mentioned) and pestering me as I tried to look over the effects gear.

By this time I had lost the urge to spend any more time in there, since it was clear I wasn't going to be allowed to browse by myself. So I politely brushed guy #2 off and headed back toward the front, only to be collared by guy #1 again, asking if I'd seen anything I wanted, and what could he ring up for me? I was much more polite than I felt, managing to get out of the door without any profanity. When I was back on the sidewalk, I looked at my watch and realized I'd been in the store about 2 minutes!

Now, if I'd actually gotten to look at what I was interested in, or they'd left me alone for more than 10 seconds, who knows - I might have found something. But I can't focus with people sales-pitching me constantly and then not listening when I reply...
 
Last time I went to guitar center I needed a single string to restring my bass in tenor tuning..... And when I asked the guy at GC if he had any gauge strings for a high C...... He insisted that a bass was strung EADG. I told him I knew that, and that I wanted to RESTRING my bass DIFFERENTLY. After him insisting for ten minutes that I was wrong..... I walked out. If you cant wrap that concept around your head, you shouldn't work at a guitar store.
 
In local GC, playing an American Special P bass...

store manager: isnt that a sweeet bass
me: yeah. it's nice. i'm in the market for a new P. Mine sounds like a box of socks.
SM: man, P's are THE way to go...
me: yeah theyre great. I love my jazzes, and in comparision my p just sucks.
the SM takes note of the rosewood fretboard I'm playing
SM: it's just too bad they dont offer a maple fretboard on those.
me: on what? the american special?
SM: yeah. its too bad. that would be sweet...
me: well, (points to black/maple FB american special P hanging right next to me) thas an american special, right?
SM: oh yeah. maybe I was thinking of the special jazz basses.
me: i guess so. hey, do you know when you'll be taking delivery of the new 70s precision?
SM: you mean 70s jazz?
me: no. 70s precision. it should be out soon, i think?
SM:...i dont know.

awkward silence

SM: well let me know if you have any questions!
me: okay! thanks! (thinking "no. how about YOU let ME know when YOU have any questions...)
 
I've told it before but it deserves repeating:

I had to meet with another bassist to give him $ to pitch in on a venue rental fee. He is from out of town but will be heading to my local big box that day. I go meet up with him there. He is sitting with his guitard who is playing a epi L.P. at low volume through a fender reverb. The bassist is playing on a Beatle Bass with tapewounds, unplugged. We make transaction. I say "let me see that (beatle bass)." I plug in to a fender Bassman, volume low. Less than a minute later, mgr comes up and unplugs the cable from the amp, resulting in a loud POP. Mgr says "no basses through the guitar amps!". I say " this is a bass amp." He points to the bass section and says "if it was a bass amp, it would be over there."

Was I out of line?
 
...The sales guy came back and I asked him if the XLR out was post or pre eq.*facepalm*...He walked over to the amp and looked at the back. Sure enough it had a switch on it. He then asked me if I wanted a job selling bass amps...
So you asked him about it, walked away, waited for an answer, etc...and YOU hadn't even looked over the amp yourself BEFORE you asked?!

Yeah, *faceplam* for sure!

Why would he offer you a job? :eyebrow:
 
Went into a Mars Music a few years back, looking at small combos. There were 2 side by side, a Fender and a Crate. Both 100 watts, 1x15, a small tweeter, ported, both with typical volume and tone controls plus a small 9 or 10 band graphic EQ. Casters, black vinyl, black plastic corners, handle on top. Similar price points. Enter Skippy, the Wonder Clerk... I asked him to tell me what the difference was between the two. He spent a moment pulling thoughtfully on his whiskerless chin before pronouncing, "Well, this one... this one's a Fender... and that one... (wait for it...) that one would be a Crate."

I was somewhat put off at the time by this egregious statement of the painfully obvious, but with the wisdom of hindsight I see now that that probably was, in fact, the biggest (if not the only) difference between the two. You go, Skippy. :)
 
I've told it before but it deserves repeating:

I had to meet with another bassist to give him $ to pitch in on a venue rental fee. He is from out of town but will be heading to my local big box that day. I go meet up with him there. He is sitting with his guitard who is playing a epi L.P. at low volume through a fender reverb. The bassist is playing on a Beatle Bass with tapewounds, unplugged. We make transaction. I say "let me see that (beatle bass)." I plug in to a fender Bassman, volume low. Less than a minute later, mgr comes up and unplugs the cable from the amp, resulting in a loud POP. Mgr says "no basses through the guitar amps!". I say " this is a bass amp." He points to the bass section and says "if it was a bass amp, it would be over there."

Was I out of line?
Kinda, a bassman was a bass amp in like 1959, since then it's been a guitar amp because that's all it's any good for. I'm sure at low volume you were doing it no harm, unlike the guy yanking the cord out of it.
 
Yep, in 1996 I walked into the old Boston GC with $1400 of very hard earned summer job cash for either a MusicMan or an Alembic. I was happily staring at all the choices, and the smug salesman walked by and without stopping said "yeah kid, dreams can come true one day". I walked out, went to a small local shop (Cambridge Music), and bought my Sterling there, and a number of other instruments from them in the years until they closed. I held and still hold a grudge, and never buy anything more than strings from Guitar Center. GC dude could have earned a pretty nice commission for taking the bass down and handing it to me.
 
This is great. My first post on this forum and its going to be about moronic salesmen.

Back in january, I was looking at a couple of guitars. This guy from gc came up and asked, so what you looking for today. I said guitars and proceeded to tell him what I was looking for in a guitar. I said I don't want a floyd rose. He then proceeds to bring me over every guitar that had a floyd rose, and then told me, the reason you don't like them I bet is due to you being a beginner. I said thanks for the help and went over to the bass section to look at some heads. The douche part comes in that he assumed I knew nothing of guitar, though I wasn't really play, and the funny thi ng is I went to east carolina university for classical guitar studies back in 01.

Not all salesmen are bad. The one who is selling me the frank bello signature fender knows his stuff. But jerks like that guy deserve to be slapped with wet pasta in front of a pack of hungry trolls.
 
Two expamples from me:
I was at a music store where one sales person asked the other if they had any "fill-in-the-blank" in stock.
His response: "Yes, definitely. We should. Unless it's sold out."

Not a music store, but Radio Shack has the most infuriatingly ironic taglines ever: "You've Got Questions, We've Got Answers". WRONG! No employee of any RS has EVER had an answer to any question I have ever had.

The thing that drives me nuts is when they ask if you need help finding an item (or feature) and they walk up and down the aisles looking at shelf tags and turning over boxes and reading them. I can do that!

One RS employee told me that I couldn't purchase batteries unless I gave them a bunch of personal information. I stated that I did not want to give them my info and just wanted to pay for batteries. He said, "sorry, you can't buy them then." I told his manager who screamed at him in front of everyone and asked him if he was a moron! Heh, a little satisfaction at least.
 
"Not a music store, but Radio Shack has the most infuriatingly ironic taglines ever: "You've Got Questions, We've Got Answers". WRONG! No employee of any RS has EVER had an answer to any question I have ever had."


You've got questions, we've got answers.
They don't say the answer is for YOUR question, do they? :D


"I told his manager who screamed at him in front of everyone and asked him if he was a moron! Heh, a little satisfaction at least. "
Well this is just plain wrong, to me. The proper thing to do would be to apologize to the customer, then take the guy out to the shed for the lashing. Lambasting an employee in front of customers is a no-no in any managment manual I've ever read. Puts the store in a bad light. Yes, the customer may get some joy, but I've seen it in action myself, and was very careful to be sure the manager in question wasn't around if I went in. If the manager is willing to treat the employees this way, how will he treat the customer??

JMO. :ninja:
 
So I walked into a small shop in my area looking to get rid of a couple ampeg 410hlfs. At this point I was definitely still novice, but I felt like I could handle trying to sell a shop gear that was at least decent and definitely a huge step up from their abysmal selection of behringers. I think I paid 6 a piece for them brand new and I knew the shop had to make it's money, so I reasoned that 150 for one or 275 for both was about as good as I was going to get (****ing perfect condition). The conversation was something like this:

Me: I'd like to sell you these two ampeg 410s. I only want 275 for both of them and they're in pristi-
Shop owner: No.
Me: ...I have to ask, why? I feel like these would definitely improve your selection for a fair price. (Seriously, I was a novice, but not ignorant. I figured I may be doing it wrong and maybe he could have taught me a thing or two)
Shop owner: You see all those behringers over there? Those cost 200$ BRAND SPANKING NEW! See now? I'd only be making 50$.
Me: I... but I figured you'd sell the ampegs for more than that a behringer.
Shop owner: And how on earth do you think I could sell an ampeg for more than a behringer? You gotta realize, kid, this is a professional
music shop. Amateur gear doesn't sell well here.

I just walked out really confused. They closed within the next year.
 
ive got 3 really bad storys. the 1st 2 storys were in the same shop

me- hello, id like to try that electro harmonix bassballs in the window for £40
shop guy- ill go get it. *hands me a behringer vintage bass* there you go
me- if you dont mind me saying i wanted to try the bassballs...
shop guy- oh ill let you try both
*plays the behringer for 5 mins*
me- can i try the bassballs yet?
shop guy- well why would you want to now that i just put the deal through the system?
me- i never said i would buy it
shop guy- well you tryed it out didnt you? so then give me the £75
me- wait your trying to charge me £75 for somthing i dont want when the thing i actually want is cheeper and i know for a fact will sound better
shop guy- please sir, dont be a dick, take the behringer home and if you arent 100% happy you can trade it in for the bassballs
me- so what your saying is i spend £75 on the behringer so i can then have the bassballs and ill be out of pocket? no thanks
shop guy- well if you dont want the bassballs then you can just leave



me- hello, can i try the squier jazz that costs £100 please?
shop guy- certianly *hands me a £350 fender p-bass*
me- i asked to try the jazz bass because its in my price range and the p-bass aint
shop guy- just give it a try
me- nope, you did this to me 5 month ago. i aint falling for it again
shop guy- then fine, ill call the police.
*casually walks out*

:confused: Thats insane! That shop guy scares me, that there is someone that dumb out there in the world...
 
I wanted to tidy up the power supplies to my bass pod and my TC helicon harmony box. I wanted to keep the wall wart power supplies plugged into a power strip in the back of my rack, cut the output leads so that I could solder an extended length of cable to them to run out to the front of the stage. Didn't want to run two cables so I wanted some 4 core cable.

So I'm in Maplin (which is UK chain of supposedly electronic shops) looking at various reels of cable and all the 4 core cable was signal cable with conductors that were far to weedy to give me the length of cable I needed without too much resistance.

So the shop guy asked whether he could help and I said "Yeah, I've got two wall wart power supplies, one that supplies 18 volts AC at 2000mA and another that supplies 12 Volts DC at 500mA(?) and I want to solder them both to about 20 feet of 4 core cable so that I can run the 18V down one pair and the 9 volts down the other pair...have you got anything suitable?

The guy looked at me blankly for about 30 seconds then said "So is that mains voltage?"
 
A friend of mine went to a local long and mcquade to get his guitar set up to b tuning. He brought it to the guitar desk and asked how much it would cost and they proceeded to tell him it was impossible. He told them the guitarists of the band Amon Amarth played in b on 6 strings, but they insisted you could only do it on a 7.
 
One time i asked to play a stingray on the wall at a local music shop. The guy then tells me it was too expensive (it was $1500 and I was planning on buying a new instrument soon). The guy then proceeds to plug into an amp and starts to shred super loud while lessons were going on five feet away.... They went out of business.