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Botched Order from a Major Internet Retailer

Actually, I was never contacted by Skaught...it was a TB member who took it upon himself to show a MF manager the link...it was the manager who contacted me...I am sure Skaught is a valuable rep, but Tony Whites contacted me via email
 
kevinmoore73 said:
Slaught contacted you here in this thread. Did you not see that?

No...if you re-read my response, Skaught contacted MARK....I was NEVER contacted by Skaught...I'd guess that he assumed Mark was the original poster...which is what prompted me to respond to his post and to eventually call and email Tony Whites...did you not see that?
 
Thanks Skaught...my name is Carmen....

Mark is the name of the individual who contacted you on my behalf...

I am the original poster and the person who had the difficulty with this seemingly simple transaction....

My email (that you SHOULD have in your records) is [email protected]

As of yet, I have not received your email...I suspect that you emailed Mark (a fellow TB'er who contacted you on my behalf)

Carmen,
I'm sorry about the mix up. I was under the impression the email from Mark was regarding his order. I was working with our team to fix this yesterday and I'm glad Tony was able to reach you. If there is anything I can help with please do not hesitate to ask. We value your business!

Thanks,
Skaught