Cautionary tale about buying an Anagram used.
First off, I don't think buying used is an unusual situation for bass players, particularly here on TB with its very active classifieds section and a pretty honest and trustworthy group of sellers/buyers. I am not a very prolific buyer/seller myself, but I definitely look to buy gear used before I drop my hard earned money on new stuff.
So, I bought a used Anagram from another TB member. It was a local sale and it was in cash and with the full package of stuff I got in the exchange, I felt it was a good deal. This particular Anagram had gone through 2 prior owners before me, and I knew that up front, but I didn't quite understand the registration issues I would ultimately face. Luckily for me both prior owner are also TB members.
When I first started using the Anagram, the ownership issue was not serious, all the presets were there and I could download anything from the Darkglass presets. I tried to register the unit on the DarkGlass Suite/MyPedal page, but the original (first owner) had already registered it, and just overlooked de-registering it when it was sold to the second buyer, so I could not register. This was not an issue at all until the recent addition of the Anagram Marketplace. With that addition, I had to have a registered unit to participate in the Marketplace. Oops!
Now, DarkGlass makes de-registering the Anagram pretty easy really. There are two ways to do it; Transfer it to a new buyers email and the new owner gets an email to accept the unit and register it themselves. DarkGlass actually provides a Transfer button on the MyPedal page. Sellers can also just delete the Anagram from their MyPedal account and that should free up the unit serial number so a new owner can then register it for themselves. So all of this is pretty easy, BUT the seller must do it or the new owner is basically S.O.L.
I will also say that
@IvanBassist and the DarkGlass Tech Support team were very responsive and willing to help me work through this issue, so all good there.
Long story short, I was able to get the original owner to transfer the Anagram to me. Cool. But anyone considering the purchase of a used Anagram should pay attention to this issue.
all's well that ends well phew!