Also, I feel I need to pile on again with a Bass Direct UK story.
This is how my box arrived.
View attachment 4639856
Stuff happens, I get it.
BUT, you can take precautions.
This is the second bass I've gotten from them in a thinner than usual box, with barely any packing material inside, leaving the gig bag to do the heavy lifting.
Fortunately it looks like the only damage is to my gig bag.
I emailed them to express my displeasure about the shipping and the damage to the gig bag. I also mentioned I didn't like how the condition of the last bass I bought was misrepresented in the photos and came with a trash set up.
This was the reply.
View attachment 4639858
I didn't complain about the first one, but now I'm seeing a pattern of not caring.
I wasn't even going to publicly call them out until I got this weak response.