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Disappointed with Hartke

You assume a lot and understand little. Even more important, you add nothing to the conversation. To clarify (not for you, you know everything, but for anyone who has any interest in this thread) we have a decent PA with a nice sub, so the cabinet is mostly for stage volume. Many on TB use and like Hartke equipment and I happen to really like the way it sounded. You assume I found out about the problem prior to purchasing it, wrong again. Upon having the issue I found some helpful posts. The keyboardist, who no longer has his Hartke, told me that he had the same issue years ago. I'm not sure why you feel the need to respond, but don't feel compelled to respond further. Many people rant here because most members are understanding, give helpful advice and even add humor. I came here to vent to fellow bass players, not get into a pointless argument.

This is a open forum and any member is allowed to post.
You didn't answer the question I asked twice.
What did you want him to do?
The speakers are out of stock.

If you like the Hartke sound buy their good stuff not their bottom of the line.
 
This is a open forum and any member is allowed to post.
You didn't answer the question I asked twice.
What did you want him to do?
The speakers are out of stock.

If you like the Hartke sound buy their good stuff not their bottom of the line.

Did you not get the hint? Why do you feel the need to get confrontational? If you read the post, you'd see that I'm moving on. I had this crazy expectation that a company that produces bass cabinets would have some in stock, like when I had a similar experience with Avatar. Larry Hartke seems like a decent guy who cares about his product, so this doesn't seem an unreasonable expectation. I found a thread involving a similar situation, bad speaker, none in stock. This could be a problem for Hartke and I'm not willing to risk another incident.

If you really must know, I'm using my MarkBass CMD 102P and Genz Benz 210 until I pick up a MarkBass 102HF. Is that what you were looking for? Is MarkBass good enough for you? Next time I'll be sure to provide my complete life history to avoid and misconceptions.
 
Sorry, the OP was hard to read. Either way, the speaker on your used cabinet is damaged. You're in an active gigging band......no backup plan? That's unfortunate. Good luck to you.

Once again, I have learned a thing or two in my 30 years of playing. There is a backup plan, but I didn't feel the need to go into it. I used my Genz Benz 210 at the gig last Friday and I have it covered for next week. My post was directed at my disappointment with Hartke, hence the title. What was so hard to read in my original post?
 
Did you not get the hint? Why do you feel the need to get confrontational? If you read the post, you'd see that I'm moving on. I had this crazy expectation that a company that produces bass cabinets would have some in stock, like when I had a similar experience with Avatar. Larry Hartke seems like a decent guy who cares about his product, so this doesn't seem an unreasonable expectation. I found a thread involving a similar situation, bad speaker, none in stock. This could be a problem for Hartke and I'm not willing to risk another incident.

If you really must know, I'm using my MarkBass CMD 102P and Genz Benz 210 until I pick up a MarkBass 102HF. Is that what you were looking for? Is MarkBass good enough for you? Next time I'll be sure to provide my complete life history to avoid and misconceptions.

I don't care what you use.
 
No speaker cabinet has 100% reliability, and two instances does not make the problem systemic to the brand.
+1 This is especially true since the 4 x10 is a used cabinet and not a new one. "Mint" in appearance or not, a used cabinet may not reveal exactly how it was used or powered by the original owner, or how frequently, any more than a used car might.
 
I picked up a used but mint Hartke XL 410 in November, my first 410. I was immediately in love with the sound, so much so that I bought an A25 to use at work during lunch breaks. This is the first cabinet that I've been truly happy with. My band gigs every weekend and rehearses once a week, so I play it twice a week and can't say enough about how good it sounds. Two weeks ago, at a gig, a horrible noise started coming from it. One of the drivers developed a tear. I was devastated! I immediatly called Hartke to inquire about a replacement and was told that they were out of stock until mid August! The rep didn't even seem at all concerned, not great customer service. I found out that the same exact thing happened to my band's previous bass player (our current keyboardist). So I'm done with Hartke (anyone interested in a two month old A25?). It seems to me that a company that deals with working musicians should be responsible enough to stock parts, especially parts that fail often. Now I've got a 95lb boat anchor in my basement. Luckily this is just a pastime for me. Just had to rant and get it off my chest.

How hard were you pushing it? You can blow a speaker of any brand if you overdrive it. In my 35 years of playing brands including Hartke, Eden, SWR, Bergantino, Fender, Glockenklang and Peavey, I've never blown a speaker.

So the speakers are back-ordered. Do you think they said that just to piss you off? If they're back-ordered, they're back-ordered for everyone. It doesn't make sense to me to write off a brand because you had one issue with it. Every manufacturer has a certain percentage of defective product. Don't take it personally because you get one. In this case, call Larry and see what he can do for you.
 
+1 This is especially true since the 4 x10 is a used cabinet and not a new one. "Mint" in appearance or not, a used cabinet may not reveal exactly how it was used or powered by the original owner, or how frequently, any more than a used car might.

The neighbor I bought it from hardly or ever gigged with it as far as I know, it was a home practice/backup. Furthermore, it was less than two years old when I bought it. I've been using it, including transporting it, a lot since November. I suspect that the aluminum cones are not up to being moved around as much as they have been. I assumed that since this cabinet has been in production so long that it would be reliable. Could be a fluke, but I've heard a few similar stories since mine died.
 
I suspect that the aluminum cones are not up to being moved around as much as they have been.

A friends ex threw hers down 2 flights of stairs. Looks scuffed but works fine.

You got a defective driver, they don't have any in stock.

It happens. No reason to go online and post about being disappointed in Hartke when you got a bum driver and the replacement is out of stock. He didn't say it was obsolete and to buy a new cab, he said you'll have to wait until we get them in stock.

The tone of the thread was started in your title, and grew with your description.

:bawl::crying::bawl::crying:

:hiding:
 
How hard were you pushing it? You can blow a speaker of any brand if you overdrive it. In my 35 years of playing brands including Hartke, Eden, SWR, Bergantino, Fender, Glockenklang and Peavey, I've never blown a speaker.

So the speakers are back-ordered. Do you think they said that just to piss you off? If they're back-ordered, they're back-ordered for everyone. It doesn't make sense to me to write off a brand because you had one issue with it. Every manufacturer has a certain percentage of defective product. Don't take it personally because you get one. In this case, call Larry and see what he can do for you.

This is the first time in 30 years I've had this happen, and we were playing a gig with a good FOH, so I was not playing loud at all. At first, I could only hear it when I played the E string.

Haven't pushed it at all, but I've used it a lot since I've had it. The rep was not very helpful and when I asked if I could replace it with a Hydrive, he said no. I really think I could have, but I didn't pursue it. He also led me to believe that it's only a mater of time before they all go and at $150 a piece, it's just not worth it. His suggestion was for me to use silicone to fix it temporarily. I'm more bummed than anything, I really liked the way it sounded.
 
This is the first time in 30 years I've had this happen, and we were playing a gig with a good FOH, so I was not playing loud at all. At first, I could only hear it when I played the E string.

Haven't pushed it at all, but I've used it a lot since I've had it. The rep was not very helpful and when I asked if I could replace it with a Hydrive, he said no. I really think I could have, but I didn't pursue it. He also led me to believe that it's only a mater of time before they all go and at $150 a piece, it's just not worth it. His suggestion was for me to use silicone to fix it temporarily. I'm more bummed than anything, I really liked the way it sounded.

Sounds like an expensive sound. I think I'd move along to something else at those prices.

(Previous post was just poking the bear, nothing personal :D)
 
A friends ex threw hers down 2 flights of stairs. Looks scuffed but works fine.

You got a defective driver, they don't have any in stock.

It happens. No reason to go online and post about being disappointed in Hartke when you got a bum driver and the replacement is out of stock. He didn't say it was obsolete and to buy a new cab, he said you'll have to wait until we get them in stock.

The tone of the thread was started in your title, and grew with your description.

:bawl::crying::bawl::crying:

:hiding:

You've got a point, but as I stated in my original post, I needed to vent. When you have a failure in the middle of a gig you don't walk away happy. I wasn't even that upset when it happened, it wasn't noticeable out front as we had a decent PA. I was disappointed, not pissed, that they were out of stock. I found another thread where the op was in the same situation. Reliability is important. That coupled with the fact that I was really happy with my sound resulted in my disappointment. I don't think it's unrealistic to be disappointed with the combination of a bad driver and an out of stick situation. I'm not willing to take that chance again.
 
I had a 1 15, maybe an XLT. I bought it used. I mean used for real. I bet I got over 15 years out it as a "drop". An amp and speaker I leave at someones house if i"ll be play there a lot. Cheaper than a new back.

It still worked fine when I sold it.


I suggest dealing with the reality of the situation. Larry or whoever owns the company now, has probably sold thousands of these cabs the last month or so. Some of them blow up.

When you get the new driver you'll be so happy you might soil your self.

Now I can't say I'm good at this but if you don't get mad for the next couple of weeks you'll be even happier when you respeaker up.
 
Sounds like an expensive sound. I think I'd move along to something else at those prices.

(Previous post was just poking the bear, nothing personal :D)

That's cool. ;)

I've already moved on. I've been thinking of going with a 2 210, so here's my opportunity.

I didn't want to tell my life story, but my cousin was shot and killed two weeks ago (my problems pale in comparison), my wife totaled her Lexus (I drive a 10 year old truck), I have my first on stage failure ever, and I have a gig in two weeks that's being sponsored by a local radio station, so I want to be prepared.

I thought I could vent to some fellow bass players. I needed to get this off my chest, it's been a rough couple of weeks. I've seen others do this without being attacked.
 

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