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Double discount at Guitar Center

Ah if I could go back in time , the things I would have ordered:scowl::D
Believe me, I tried!

There was relatively little that would work, excluding tons of stuff not on their excluded lists. I probably tried fifty items that were rejected. I finally gave up and just got that stupid Longhorn. :hmm:

Which, BTW, looks like it's going to be delivered.
 
Yep

Im waiting for my stuff to arrive tomorrow and right after it does im getitng my refund for the cancelation on the mb500 i ordered. Its funny how they dont have any problem taking my money for an order but once they cancel it they dont even attempt to make a refund. No doubt they are hoping people wont think about it and get by with some free cash.
 
They don't need to tell me. This is database design 101. While I did not design GC/MF's order processing system, I did contribute to the database and software design for Silverline Windows, the largest manufacturer of custom order windows in the nation. You've probably seen their trucks on the highway, as they distribute everywhere in the country. This design was completed and implemented 15 years ago, and even way back then they had the ability to slice and dice their data in hundreds of ways.

GC's database undoubtedly has a column in some table where discounts taken are tracked. Order dates are also tracked. All they have to do is sort on a date window and look for orders with multiple discounts. This is a simple database query that would only take a few minutes. Once they've isolated those orders, they use the tie-in between their order system and the shipping software they lease from UPS and/or FedEx to issue pull-back orders for any shipments that meet certain criteria. These shipments can be called back right up until the delivery guy leaves the package on your doorstep and drives away... a delivery driver can even be in the process of making the drop and see a message on their handheld tracking device that tells them not to leave the package but to return it to the distribution center.

I'm only describing this reality to help my fellow TBers to have reasonable expectations about receiving gear at a 95% discount. GC will do everything possible to get this merchandise back. They may fail in a few instances, but in most I suspect they will not. The software is on their side.

No, you're right... they would not be making money in that scenario.

Merchandise is offered wholesale to retailers by manufacturers based on graded markups. In the past there was an "A B C" designation for these pricing schemes, and while I'm not sure this is still the structure they employ (it's been a lot of years since I've been in the manufacturing business), the idea still holds.

Spend some time cruising around the GC/MF sites, and you'll notice an interesting thing. The "full retail price" is always listed, followed by the discounted price. On some items (Fender products, for instance), the difference is pretty startling. This is because these items are on an "A markup," which means that the average retailer is paying the manufacturer 50% of the suggested retail price. A volume retailer like GC/MF that buys boxcar-loads of items is probably paying around 45%, which allows them to offer what seem to be ridiculous discounts. Other manufacturers are on a tighter margin (B and C markups), which only discount to the retailer in the range of 20-35%; EBMM basses are a good example, as you will almost never see a new one priced at a discount of greater than 30% off the MSRP. Still other manufacturers offer no discounting at all... in these cases you'll note that the GC/MF price is usually a dollar less than the MSRP (and you'll notice that nobody is able to offer a price outside of a very tight range... this is very noticeable with boutique pedals, for instance).

Under no circumstances is GC/MF buying product at less than 45% of the sticker price, and even these situations are relatively rare. So if the price you pay drops below 50% of the MSRP, they're losing money. If it's something like 25% of the DISCOUNT price (what they normally charge for the item), they would be taking a major bath.

Now, you might be delighted to know that GC/MF is taking a major bath. But you should be honest with yourself about what that means to their pricing/marketing as a whole. Other consumers will have to deal with smaller discounts as they scramble to make up for the losses they might experience from multiple discount purchases that resulted from a software glitch.

And of course there's the whole issue of honesty. I mean, if an offer for a discount states "not to be used in conjunction with any other offer" and you find a way to use multiple offers to your advantage, this IMHO amounts to a form of stealing. Some people may think that stealing from the "evil empire" is okay. I frankly do not, and this is why I did not attempt to take advantage of this situation. Cuz you know John Lennon was right... instant karma IS going to get you....

;)

Very enlightening!! This was a great read!!

The other thing that JWOL said which resonates well is, "They hate you if you're clever, and despise a fool. A working class hero is something to be."
 
Yep

Im waiting for my stuff to arrive tomorrow and right after it does im getitng my refund for the cancelation on the mb500 i ordered. Its funny how they dont have any problem taking my money for an order but once they cancel it they dont even attempt to make a refund. No doubt they are hoping people wont think about it and get by with some free cash.

Yeah, I'm wondering how long to wait. My credit card has been charged, but so far no update on shipping at FedEx and nothing has shown up at my door.