Ebay buyer from Hell

So I wanted to share this story with some fellow talkbassers.
Backstory:
I have used eBay for about 8 years activley buying and selling basses. I have a 277 preferred seller, 100% rating. I set up all of my own instruments and am fairly adept at doing so.

I posted a Marcus Miller V7 on eBay for a killer price. It was in great condition. I really wanted a shortscale bass because my body is not was it used to be.
A fellow from Chicago bought it. I immediately shipped out. The Saturday He received it I received a PM telling me my setup was terrible and I was stupid for not sending him the hex keys. (Honestly I had forgotten to send him the keys but I never said I’m the description it included hex keys). I, like most other people have a set of metric hex keys so I never utilized the ones send with it.
I let the buyer know I would send him the keys on Monday even though I probably shouldn’t have since he was so rude.
Next message; he asks if it has a warranty and makes a comment in the area of “I thought you were a good seller so I thought you would, but go figure”. (Really? I warranty from a used private seller? It didn’t have a warranty in the first place because I didn’t buy direct)Or something of that sort. I told him politely I thought he was rude and if he needed something he should ask people nicely.
He continued to go off and call me stupid, don’t know what I’m doing...etc.
I thought the funny thing was that he refrred to the setup of the G string as the “high B”.
At this point I’m like “this guy is something else”.
He threatened to file a return and a case because he didn’t have the proper .88 cent hex key. I told him I didn’t accept returns unless the bass was damaged and that he could not return it because he didn’t like my set up.

Side note: I prefer low action. But as most people know, some jazz style bridge saddles tend to slide down a little bit on occasion.
I told him I wasn’t going get into an argument with him because I thought he was a kid.
I would’ve swore it was an entitled rude kid. He got angry and said he was 58 and that I was probably a kid.
After all of this, me being the humble seller I am, I would still send him the key I used. From there he told me to “shove the keys up my a**” and kept calling me a “monkey boy”. (I know right??)
I told him sounds like a sad human being and to get his own keys and to enjoy the bass. He continued with more messages telling call me a “broke b****” and that he would let all of eBay know what a “goofy f***” I was.
At this point I don’t care. About five days later I see a return request on my eBay dashboard and a negative review left on my profile. The reason for the negative review was to the tune of “he said it was set up and I didn’t like his set up”.
Really dude?
Then for his return he said “I was just changing the string and noticed that the tuning post was bent”.
EERRRRKK.. hold on. You “just noticed the tubing post was bent”? Like that’s some little detail.
The bass was 100% perfect when It left and he commented on how everything else looked okay.
It’s painfully obvious that the dude purposely bent the tuning post to try and get me to return on it.
What an absolute psycho.
I called eBay and got it resolved. They saw the threatening messages and what a nutcase this guy is. Removed the negative review and resolved the case. The guy I spoke to was very generous. I will include the pictures that this absolute moron sent of the tuning post he bent on purpose.
I honesty think it’s hilarious and karma takes care of people.
I have rarely had any problems with anyone on eBay but this dude, this dude takes the all out gold cup for biggest idiot on eBay. Let me know your thoughts everyone. Cheers.

 

When I play bass I tend to use the tuners for tuning instead of hammering practice.

 

It was insane. Check out the pictures I just put in.

 

It’s always better to exceed expectation!

 

I’ve heard this a lot. He may very well have had a chance had he not sent threatening and vulgar messages. As far as I know, eBay has zero tolerance policy for the such.

 

YES

 

I honestly believe that’s what it was. And honestly I think he was butthurt I called him out and wanted to get back at me.