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Ebay buyer from Hell

#21
yodedude2 said:
as an aside, this is support for not getting into pissing contests on ebay. they sided with you because the buyer was clearly belligerent and instigated the belligerence. the lucky part is your answering rudeness with rudeness didn't cause ebay to side with the buyer anyway. i am glad it worked out okay for you. the nightmare buyers are everywhere...
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Yea that’s true. My call outs were kindergarten talk compared to this dude. I never cursed or lost my temper.
 
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#24
I've run into a few crazy buyers on eBay and other online sites. I find that best indicator of how good a buyer someone is (and a seller as well) is how quickly they respond to you and how well they are able to communicate. If it takes two days for them to respond and they respond with "I gonna git dat to ya", then you can bet you're going to have a challenging transaction.
 
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#25
chadhargis said:
I've run into a few crazy buyers on eBay and other online sites. I find that best indicator of how good a buyer someone is (and a seller as well) is how quickly they respond to you and how well they are able to communicate. If it takes two days for them to respond and they respond with "I gonna git dat to ya", then you can bet you're going to have a challenging transaction.
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Very true. I take pride in answering quickly. Anytime they buy I immediately tell them when I’ll ship out.
When he initially messaged me, it was at 6:00am on a Sunday and I immediately messaged him back.
 
#27
Congratulations. You sold a bass to Lemongrab.
C1B7B6AC-0F9F-431A-BA4A-50C3CB874A35.jpeg
 
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#29
I had a crazy eBay situation recently which the buyer escalated to an unbelievable extent, won't go into detail but he trashed my feedback after a string of abusive messages after I'd cancelled and refunded before shipping due to ridiculous delivery demands. Like with your experience, eBay read his messages, resolved in my favour, and removed the negative feedback. I think eBay are getting better where sellers are concerned, the key is to only communicate through eBay messages so they can see what's going on. There are some real whackos out there.
 
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#30
Stephen Hurley said:
View attachment 3157482 So I wanted to share this story with some fellow talkbassers.
Backstory:
I have used eBay for about 8 years activley buying and selling basses. I have a 277 preferred seller, 100% rating. I set up all of my own instruments and am fairly adept at doing so.

I posted a Marcus Miller V7 on eBay for a killer price. It was in great condition. I really wanted a shortscale bass because my body is not was it used to be.
A fellow from Chicago bought it. I immediately shipped out. The Saturday He received it I received a PM telling me my setup was terrible and I was stupid for not sending him the hex keys. (Honestly I had forgotten to send him the keys but I never said I’m the description it included hex keys). I, like most other people have a set of metric hex keys so I never utilized the ones send with it.
I let the buyer know I would send him the keys on Monday even though I probably shouldn’t have since he was so rude.
Next message; he asks if it has a warranty and makes a comment in the area of “I thought you were a good seller so I thought you would, but go figure”. (Really? I warranty from a used private seller? It didn’t have a warranty in the first place because I didn’t buy direct)Or something of that sort. I told him politely I thought he was rude and if he needed something he should ask people nicely.
He continued to go off and call me stupid, don’t know what I’m doing...etc.
I thought the funny thing was that he refrred to the setup of the G string as the “high B”.
At this point I’m like “this guy is something else”.
He threatened to file a return and a case because he didn’t have the proper .88 cent hex key. I told him I didn’t accept returns unless the bass was damaged and that he could not return it because he didn’t like my set up.

Side note: I prefer low action. But as most people know, some jazz style bridge saddles tend to slide down a little bit on occasion.
I told him I wasn’t going get into an argument with him because I thought he was a kid.
I would’ve swore it was an entitled rude kid. He got angry and said he was 58 and that I was probably a kid.
After all of this, me being the humble seller I am, I would still send him the key I used. From there he told me to “shove the keys up my a**” and kept calling me a “monkey boy”. (I know right??)
I told him sounds like a sad human being and to get his own keys and to enjoy the bass. He continued with more messages telling call me a “broke b****” and that he would let all of eBay know what a “goofy f***” I was.
At this point I don’t care. About five days later I see a return request on my eBay dashboard and a negative review left on my profile. The reason for the negative review was to the tune of “he said it was set up and I didn’t like his set up”.
Really dude?
Then for his return he said “I was just changing the string and noticed that the tuning post was bent”.
EERRRRKK.. hold on. You “just noticed the tubing post was bent”? Like that’s some little detail.
The bass was 100% perfect when It left and he commented on how everything else looked okay.
It’s painfully obvious that the dude purposely bent the tuning post to try and get me to return on it.
What an absolute psycho.
I called eBay and got it resolved. They saw the threatening messages and what a nutcase this guy is. Removed the negative review and resolved the case. The guy I spoke to was very generous. I will include the pictures that this absolute moron sent of the tuning post he bent on purpose.
I honesty think it’s hilarious and karma takes care of people.
I have rarely had any problems with anyone on eBay but this dude, this dude takes the all out gold cup for biggest idiot on eBay. Let me know your thoughts everyone. Cheers.
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Hmmm...I dont know dude, sounds like a bad deal all around. It seems to me that both of you are in the wrong. As a businessman, you really shouldn't have started such a petty arguement with the guy. He shouldn't have said what he said, but I feel that you didn't act appropriately either. Which only makes things worse. You should've tried to peacefully correct the situation, not insult him back. Your reaction is what actually started this ordeal. Not his comment. Customers do have a sense of entitlement. "The customer is always right" etc. Bad attitudes are very common when we dont like what we just spent our money on. Doesnt make it right, but it is very common. I feel this one's both of your faults.
 
#36
I only see basses locally now because of this. I once had a buyer contact me 2 months later wanting a refund for fret buzz... It was the first I heard from him after him receiving the bass. Luckily he was outside the return window.

I'm always happy to work with people if they contact me right away but some people are entitled and want to screw you over if they have buyer's remorse
 
#37
I left a 1 star feedback on Reverb cus I got sent the wrong thing and was super annoying trying to send it back. At the time I didn't realise I should have been a little kinder. Seller messages me asking me to reconsider. I said how was it not a 1 star? This experience was super annoying and cost me a couple of hours trying to send it back. When I get my refund the person stole $20 from me saying I had scratched it, dented it and they could not sell it new again. I never took it out of the box. I told Reverb and they gave me Reverb bucks back. Not the same but better than nothing. My wife said I should buy something with the refund money from the seller again andeave a new feedback message saying what happened lol. Anyways ...buying things can go the opposite way too
 
#39
JeezyMcNuggles said:
Hmmm...I dont know dude, sounds like a bad deal all around. It seems to me that both of you are in the wrong. As a businessman, you really shouldn't have started such a petty arguement with the guy. He shouldn't have said what he said, but I feel that you didn't act appropriately either. Which only makes things worse. You should've tried to peacefully correct the situation, not insult him back. Your reaction is what actually started this ordeal. Not his comment. Customers do have a sense of entitlement. "The customer is always right" etc. Bad attitudes are very common when we dont like what we just spent our money on. Doesnt make it right, but it is very common. I feel this one's both of your faults.
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Seriously?
 
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