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EBS power supply problem

Discussion in 'Effects [BG]' started by mblackford, Jan 21, 2013.

  1. mblackford


    Aug 3, 2012
    Hi all, I have an EBS AD-9 power supply that I like quite a bit. However it has developed a problem with the power cord. The cord connects to the transformer with a plug that looks like a home telephone plug. The jacket has pulled away from the plug so just a couple tiny wires are holding it together. Does anybody know if this cable is available as a separate item? I should contact EBS distribution here in the US where I live but thought I might check here first. Alternatively if anybody has a spare cable they would sell for a few bucks let me know. Thanks!
  2. mblackford


    Aug 3, 2012
    I emailed, they sent me a new cable. Can't do any better than that. Buy EBS!
  3. mblackford


    Aug 3, 2012
    The US distributor helped me with another problem a while back. They are extremely responsive and do what it takes to make things right. You do need to be patient when expecting a response but EBS customer service is A+.
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