Epoxy sealed pickup snapped cable

[Wlwawro]

So this happened. Cable snapped, and since the unit is sealed no way to solder a new one...
Anyone has any methods to get through this, before I'll melt half of it?

Quite disappointing as its new guitar, I could send it back but would rather just get it fixed. If only i had an xray i could drill small hole to solder point directly...
I'd greatly appreciate any ideas.
Thanks!

 

[RSBBass]

Sorry to say this but I would return it. Don't try and melt it. You will ruin the pickup and probably your lungs.

 

[Crater]

That stuff won't melt, it's almost certainly a two-part epoxy resin.

 

[Reedt2000]

You could try to carefully grind the epoxy away, expose enough wire to solder to. You could jam a pin into the remaining wire and solder to that. These things may work...

But if you can return it, that would get you the best result. What kind of bass is it? The only reasons I wouldn't return it, is if it plays so spectacularly well you don't wanna part with it, or if it was rare and took forever to get your hands on.

Is there a chance the seller/manufacturer would just send you a new pickup?

 

[Jeff Scott]

So this happened. Cable snapped, and since the unit is sealed no way to solder a new one...
Anyone has any methods to get through this, before I'll melt half of it?

Quite disappointing as its new guitar, I could send it back but would rather just get it fixed. If only i had an xray i could drill small hole to solder point directly...
I'd greatly appreciate any ideas.
Thanks!

How does a pickup lead break all by itself in a brand new instrument? Was it broken before you took the pickup out of the bass, as in, did that pickup not produce any sound when you first plugged your new bass in? I think there is some missing pertinent information, here.

I wouldn't expect the dealer to allow a return on an instrument that ended up having a problem due to the purchaser pulling it apart and breaking the pickup lead (just a guess here).

Try to make the repair, yourself, or buy a replacement pickup and be more careful with it, next time.

 

[Wlwawro]

Yes the pickup has been malfunctioning when I got the bass, this is why I took it apart - seller asked for video and pictures... Seems to me that was a display guitar as there are also black marks on the neck. Although advertised as new...

Seller wants me to send the guitar to his distributor, which would cost 1/3 of the price of guitar which they don't want to cover... So figured perhaps there is a surprisingly easy a way to fix it, worth asking. Anyways thanks for the responses. I'll try to talk reason with the seller...

 

[Jeff Scott]

Yes the pickup has been malfunctioning when I got the bass, this is why I took it apart - seller asked for video and pictures... Seems to me that was a display guitar as there are also black marks on the neck. Although advertised as new...

Seller wants me to send the guitar to his distributor, which would cost 1/3 of the price of guitar which they don't want to cover... So figured perhaps there is a surprisingly easy a way to fix it, worth asking. Anyways thanks for the responses. I'll try to talk reason with the seller...

Return the bass and get all your money back. They sell a non-functioning demo to you as new, then they want you to cover the cost of repair?

Is this seller a real, bonifide guitar store, or one of those Reverb "guitar stores"?