I don't have that answer ... but if the cause of what is REALLY happening here is 'soft' fretboards, you have to admit it's rather unreasonable for customers to complain to the guy has nothing to do with building the bass in the first place.
To be frank, I think price is already a good indicator of the quality of build/materials and in your example, $700 is (for me) a range that indicates you might have a higher probability of some problems with those things. Nothing surplants Caveat Emptor in a free market economy ... if a person isn't aware enough of what makes a quality bass or what good materials are, their best indicator of that is going to be branding and price.
interesting. You could be right... but maybe it's relative to the buying budget.
Still, to me, a $700 new fretless bass guitar should give me a solid, working fretless bass guitar that can handle daily playing for many years without issues.
Entry level is much less than $700. Professional musicians play axes that cost $700 to $1000 all the time. I play some instruments that cost much less.
This is significant money - not squier affinity starter stuff.
on
sweetwater, all roughly $700-ish:
JBassPFLPPWT --fender-player-series-fretless-jazz-bass-polar-white-with-pau-ferro-fingerboard
SCore5LANG --spector-spectorcore-5-fretless-aged-natural-gloss?cond=SCore5LANGd1
SRF705BBF --ibanez-workshop-srf705-brown-burst-flat-fretless
SRH500FNNF --ibanez-srh500f-fretless-natural-browned-burst-flat
I will probably need to remove these references above, but just pointing out examples of brand new solid name fretless basses. I would assume every one is a great instrument, only a matter of preference between them. If I wanted a new fretless, I wouldn't think "uh oh, I'd better steer clear".