Well, turns out my Neo-Pak is getting upgraded with one of the newer power supplies that will run the head down to 2 ohms and 500 watts!!!! Using the head last week, I noticed that it was making a slight electrical noise from inside the head. Very slight. I heard it because I sat down beside it after playing. My ear was less than a couple feet from the head. It performed flawlessly other than that.
I emailed agedhorse here about the issue, and he comforted me. Then Jeff Genzler said that their tech Scott wanted to look at it for himself just to see what it could be. They're thinking it might be something vibrating from the switching PS, perhaps the shielding, but just weren't sure. At any rate, he said that if I'd send it to them so they could investigate, he'd replace the PS with one of the newer ones in return. They'll have the head for about 2 days and it'll come back bigger and better!
I'm glad to have this cause now this little guy can function as a reall backup to my 1200 pushing my NeoX 212/112 stack at 2.66 ohms if I need it to!
Thanks again Genz Benz (Jeff, Andy, Roger, Scott and Denise that I know of directly) for all providing first class support, and for just being great altogether. I spoke to Jeff on the phone a few days ago, and he was very friendly and glad to help. I'm so proud of you guys and my gear that it's hard to put it into words.