Genz Benz Streamliner 600

[bennybenko]

I’ve got a problem with my streamliner 600, after a while, like half an hour or so, using it it goes silent, like the power been switched off, but all the lights are staying on, after a minute or so it comes back alive, like nothing happened. I think it’s the pre amp cause I plugged a lead into the AUX IN and it made a noise when I touched the tip of the jack plug, so the power amp seems to be working. Could it be just the valves? Any idea? I couldn’t find a proper wiring diagram for it either so my limited knowledge of electronics is even more limited lol

 

[Mastermold]

Paging @agedhorse

 

[S-Bigbottom]

The man who built that amp will be in shortly.
If you are in the USA, ship it to him and it will be as good as new for a low price and quick turnaround.

 

[bennybenko]

The man who built that amp will be in shortly.
If you are in the USA, ship it to him and it will be as good as new for a low price and quick turnaround.

I’m in the UK, so that could be difficult, I hope he could advise me how to fix it, thanks!

 

[Jeff Genzler]

Agedhorse can provide some troubleshooting advice but it could potentially be a weak preamp tube. He's the best resource for this.

 

[bennybenko]

Agedhorse can provide some troubleshooting advice but it could potentially be a weak preamp tube. He's the best resource for this.

Thank you, I have ordered new ones. We’ll see…

 

[agedhorse]

It's POSSIBLE that it's a preamp tube but it could be a lot of other things as well.

In you message me, we have a service center in the UK that's excellent. I can work directly with them to help you get this resolved.

 

[jerry]

Nothing to add, but the Streamliner amps in my personal list of best amps I've ever had, and in fifty years of gigging I've had a bunch.

 

[bennybenko]

It's POSSIBLE that it's a preamp tube but it could be a lot of other things as well.

In you message me, we have a service center in the UK that's excellent. I can work directly with them to help you get this resolved.

Ol thank you! I’ll try the valves as they are on the way already, I’ll come back to you with the results!

 

[agedhorse]

Note that V1 is a JJ ECC-83, it’s a low noise, low microphonics graded tube. V2 and V3 are Ruby 12AX7-AC5, selected for low microphonics.

Replace the tubes one at a time, the amp must be turned off when replacing a tubes. If the new tube doesn’t solve the problem, put the original tube back in.

Do not mess around with anything else, no service technicians want to fix other people’s attempted repairs, it always costs more.

 

[jthisdell]

I don’t need a new amp but it makes me want to buy the new Mesa just for the support

 

[bennybenko]

Note that V1 is a JJ ECC-83, it’s a low noise, low microphonics graded tube. V2 and V3 are Ruby 12AX7-AC5, selected for low microphonics.

Replace the tubes one at a time, the amp must be turned off when replacing a tubes. If the new tube doesn’t solve the problem, put the original tube back in.

Do not mess around with anything else, no service technicians want to fix other people’s attempted repairs, it always costs more.

Ok thank you!

 

[MaxSpinrun]

That is the kind of service you will get from Andy and Jeff! Proud to own both of the products they are associated with. When concerns or questions are presented, response is very quick with some kind of solution. Outstanding commitment to service! Thanks guys.

 

[jerry]

I don’t need a new amp but it makes me want to buy the new Mesa just for the support

I trust anything from Genzler and Mesa because of the Streamliner amp.

 

[Mastermold]

I trust anything from Genzler and Mesa because of the Streamliner amp.

My Streamliner 900 is still rockin, they are special amps.

 

[hennessybass]

Awesome service.
I've had Andy service a Streamliner many years ago, and just recently had him check out another piece of gear.
Transparent, great communication, easy shipping and payment...
Thanks, Andy!!!

And I agree with everyone on here... the Streamliner is an AWESOME amp.

 

[jtg]

Just gigged mine last night. It never disappoints.

Nothing to add, but the Streamliner amps in my personal list of best amps I've ever had, and in fifty years of gigging I've had a bunch.

 

[bennybenko]

It's POSSIBLE that it's a preamp tube but it could be a lot of other things as well.

In you message me, we have a service center in the UK that's excellent. I can work directly with them to help you get this resol

It's POSSIBLE that it's a preamp tube but it could be a lot of other things as well.

In you message me, we have a service center in the UK that's excellent. I can work directly with them to help you get this resolved.

Hi again, I’ve tried with new tubes, they didn’t make a difference. It seems that the fault related to vibration, sometimes I switch the amp on and it doesn’t work at all, a little tapping on it and it makes some buzzing noise, when it clears out it could work for hours if it’s not on the top of the speaker or anyone touching it… if I place it on the top of the speaker it goes into fault much quicker.
How could I contact the UK service centre?

 

[agedhorse]

Contact Surrey Amps at Surrey Amps - Pro Amplifier Repairs

Ask for Stan Lawrence, let him know that I (Andy Field) suggested you contact him for this. He can email me directly, I can walk him through this issue. He's one of the best service engineers in the Europe IME.

 

[bennybenko]

Contact Surrey Amps at Surrey Amps - Pro Amplifier Repairs

Ask for Stan Lawrence, let him know that I (Andy Field) suggested you contact him for this. He can email me directly, I can walk him through this issue. He's one of the best service engineers in the Europe IME.

Thank you, I will do that