Has Bass Strings Online fallen off?

[SLaPiNFuNK]

Yeah it shouldn't do that on a tab. I know it does it on phones. What kind of tab so I can figure the specs

 

[Gorn]

Yeah it shouldn't do that on a tab. I know it does it on phones. What kind of tab so I can figure the specs

iPad mini. Websites rarely load in mobile mode.

 

[SLaPiNFuNK]

Weird yeah it doesn't on mine. Either way I'll look into it

 

[static0verdrive]

When you click on something like bass strings by type, nice big icons pop up for a second:
View attachment 658387

But then they diasapear after the page finishes loading and you get this screen:
View attachment 658388

You can use the drop down menu to go to the categories and everything works, but it would be nice if the tablet site worked just like it does on a computer.

Not a complaint, just something that'd be nice. I'm on an iPad btw. It works the same way on the iPhone.

@SLaPiNFuNK It does the same on my 8" Dell Venue Android tablet. @Gorn Captain I literally laughed out loud at your later coy/bashful comment

Edit: I'm using chrome but just tested Firefox and same result, FYI

 

[SLaPiNFuNK]

Thanks for the heads up!

 

[SLaPiNFuNK]

I went back to the original non-responsive site.

There is still a "mobile" option on the bottom.

 

[Exploiter8]

BSO ROCKS! The Ken Smith strings I ordered weren't in stock but Jason offered to pull strings from individual packs to make my set. How cool is that? I didn't NEED the strings, I just wanted to try something different so I told him I'd wait. Later on he was damn near instantaneous answering my email with a tracking number! A couple of years ago I wanted a humidifier for my AEB but it wasn't listed. Since it was Planet Waves and he carries their products, I asked if he could get it for me. HE DID! As he and most everyone else here is suggesting, just ask!

 

[superchicken_VI]

My first order took a few more days to ship than expected, but then arrived faster than my updated ETA. I couldn't beat the price, and I like working with a person instead of a big corporation.

 

[SLaPiNFuNK]

Thank you!

 

[superchicken_VI]

Thank you!

You're welcome. You'll get more business from me in the future, for sure, and probably on the guitar side, as well. I'm a Rotosound flats player on bass and your 5-string price was fantastic. I have a fretless that will need a set soon, so it will come from you.

 

[SLaPiNFuNK]

Sounds good! Look forward to working with you more in the future!

 

[Gorn]

Looks like the full desktop site is accessible on my iPad now. Much, much better. Thanks.

 

[SLaPiNFuNK]

Looks like the full desktop site is accessible on my iPad now. Much, much better. Thanks.

Excellent! Glad to hear!

 

[bassplayinguy40]

Its been a week! I have not received my string order or a confirmation! No one is answering my emails either on BSOL website!

What are you looking for? We are always adding to our inventory and manufacturers we carry from. Many items that we do have are not added on the website yet as well! Shoot me a message glad to find what you are looking for.



I am glad they are working out for you. For general information and if you would like to try, we do carry more than just Bass Strings. Our BassStringsOnline.com website is dedicated to Bass Players though. I put together orders for customers all the time with Bass Strings, Guitar Strings, Banjo Strings, Uke Strings, Orchestral instruments, etc... If you would like send me a PM or eMail with the products you are interested in and I can put together a package deal for you. International shipping can be on and off no matter who you purchase from. I have shipped to Canada and parcels have gotten there in 3-5 days via standard First Class Mail service. I have also shipped to Canada, seen the parcel pass through Brazil and other countries and in two months eventually reaching the customer (of course they were taken care of before the original shipment that was obviously mis-routed by the postal service could reach them).



I am glad it is working out for you that way. If we have the product in stock there is no reason why our orders should be getting to you any slower than Amazon's. Orders are usually processed and shipped the same day or within 24 hours. Orders are processed in the order they are received so if you order first thing Monday Morning we are doing the weekends orders first, but they still should get out the same day. I would love to hear what strings you are purchasing so I can make sure those are kept on hand for future customers needs.



I am really sorry to hear that your D'Addario ProSteels orders are not shipping the same day. They very well should be or at latest the next day. I do thank you for bringing this to my attention because obviously you can not always count on employee's telling you they are not getting their job done when they are supposed to. I'll be sending you a PM requesting your email address so I can look at your orders and investigate why there were delays. There should not be with this brand any more delay than 24 hours unless there are a few specific products purchased.



We strive to have the best prices service and availability. We are always working to improve!



Glad they got to you so quickly! ENJOY!!!



I am glad you have something you are happy with. If it works for you awesome!



I really try to keep an eye out and make sure I have the lowest prices. If you ever feel our prices are higher than elsewhere please let me know and I will do what I can to beat them!



Really sorry about that one. I am not sure why your particular set took so long. I am working on resolving some things internally. Since this thread has started I have already increased my DR inventory. DR products should not be taking that long from us with the amount of volume and inventory we hold of DR.



If you were purchasing singles then that may have been the delay. Since we implemented the real time inventory I am no longer breaking sets to complete single orders when needed. We are increasing our on hand singles inventory but at the same time we try not to keep too many on hand as they do not move as quickly as sets. We want to assure the freshest products get to our customers while at the same time getting them their orders as quickly as possible.



BassStringsOnline.com has NOT fallen off. I am glad all of this has been brought to my attention so I can make the appropriate changes. Changes are constantly happening we are always trying to improve.



There is a mix of both. Every post I am looking into to make sure those situations do not happen going forward.



We do everything we can to make our customers happy! Always will.



We are the only company that carries many of the sets we do stock.



Glad we are getting you what you need!

 

[SLaPiNFuNK]

Its been a week! I have not received my string order or a confirmation! No one is answering my emails either on BSOL website!

Let me know your info and I'm happy to check.

All emails should have been replied to as of last week. It's Monday morning. Will be abswanswe any emails from the weekend today.

 

[SLaPiNFuNK]

Its been a week! I have not received my string order or a confirmation! No one is answering my emails either on BSOL website!

I already noticed a couple of emails about the special "sets from singles" from D'Addario that I have on special. Last week they were stated to ship on May 22nd on the website. Friday night I removed that to state "while supplies last." The large D'Addario shipment gets in today. We should be getting all open orders out the door a day earlier than posted! If your order is one of these discounted special sets than that's what is happening.

 

[Rev. Cornelius]

Jason:

Any word on when the LaBella's will arrive?

Thanks

 

[SLaPiNFuNK]

Jason:

Any word on when the LaBella's will arrive?

Thanks

If you have an open order you will be notified as soon as I have a definite ship date. They are sending little bits as they become available.

 

[Rev. Cornelius]

Ok thank you!