OP's question leaves me wondering about what issues he/she has experienced with their 'boutique' bass.
Are these problems with craftsmanship? Materials? Reliability? I would need to know more.
Since OP's post suggests that the bass cost $9k, my expectations are VERY high - there would basically be almost nothing I'd be willing to overlook.
I am ruthless with QC evaluation on my own instruments and everything else that comes through the shop, and at that price point I would feel
justified in pointing out the smallest issue.
If they are craftsmanship issues, there are certain considerations - it's hard for any small shop to compete with the consistency of factories
when it comes to things like gloss finishes, for example. Neck shapes, body carves etc. are also much more likely to vary from piece to piece
with handmade instruments, and for many people that is part of the charm of a handmade instrument.
Issues like bad glue joints or parts that fit poorly are a different story, and those should not be let off the hook at any price point.
As someone who makes my living building and selling guitars, I feel we are at a point where ANYONE who wants to take money for their work
should be getting a lot of things right - bridge position, pickup mounting, electronics/shielding, fret treatment etc.
The quality of these aspects has gone up tremendously on lower-priced instruments, and if they can do it, then everyone should.
There's really no excuse (NOTE: again, this applies to people who want to sell their work. For home/hobby/amateur builders I have no judgement.)
OP: if you can describe the issues with a bit more detail, I'm sure it would be helpful to everyone here.
Cheers,
Martin
I originally neglected this purposefully because I did not want to accidentally or implicitly reveal the manufacturer on TB. I had discussed these issues in a manner which might imply the manufacturer on a smaller forum. I've scrubbed that information best I could, so I'll post details of the issues here without naming the instrument, brand or any identifying traits.
I am comfortable with wood and finish work and have a good deal of electronic experience, so I was able to satisfactorily remedy the issues marked with a *.
- Bolt-on neck was set crooked - At the end of the fretboard, the neck was shifted about 0.050". This required a modification to the neck pocket, but the end result is dead-on now. *
- Very poor wire stripping - all wires in the electronics cavity had frayed ends and were not fully attached at solder points.*
- Wiring was not correct - Requested a company standard wiring. A switch was wired backwards and two switches were in the incorrect holes.*
- Mark in finish - Deep hairline gouge in the finish. Unfixable, but repaired to be noticeable only up close or by feel.
- Hair in finish - Unfixable.
- Jack shorted on shielding - Jack was shorting on grounded shielding, causing preamp batteries to run out in a week.*
- Unevenly set fret - 1st fret was not fully set, but neck edges were filled. Took me 3 full days to carefully excavate the material, reset the fret and then a few more days to clean up the finish.*
- Mark in on bridge - Mark on the bridge where a screwdriver clearly slipped during install.
A potential 9th issue is that the pickup heights were not at factory specs when it arrived.* Neck was ridiculously high (just barely out of range of being slapped to death) while bridge was at normal moderate factory level. Easily fixable.
I did
NOT contact the builder regarding the issues, and it would be unfair of me to call them out without having given them a chance to remedy the issue. I was/am confident in my ability to fix the important issues, and I do not see a resolution for finish issues that wouldn't potentially harm the tonality of the instrument.
Unfortunately, for me, the instrument sounds exactly like what I wanted and with the feel I specified. I have another instrument that's very close (MTD HD34-24,
not the brand in question), but I'm in the situation where I am/was willing to pay the price to get exactly what's in my head. I got exactly that, but on what I hope was simply an extremely bad day for the builder, or perhaps training a new associate.
I make the assumption that if I were to contact the builder (who probably will see this anyway and know), they would take care of me without an issue.
I want to be clear my intention with starting the thread wasn't to air this out in any manner, but it seems reasonable to respond to your inquiry. I truly am curious what people consider 'no-go' issues for their playing situations and preferences.