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Good luck!You're lucky, I ordered 3 sets on aug 19th and have no news since then. I sent 2 emails, no answer. Hope I'll have them before recording in october![]()
As am I, unless I see a real formal response from them. If they put out some information on what is actually going on, and what steps they're taking to fix the problem, I could get back on board...but until then I'm happy ordering Payson strings for my Dingwalls.Good luck!
I'm done doing business with them.
Good luck!
I'm done doing business with them.
I used to be their customer for more than three years. I will just not deal with a company not answering mails - especially companies on a different continent from me. Canceling my order was easier than getting an answer to what happened to my order.I've been using their strings for 3 years now (their hybrids are fantastic) and their custom system is perfect when you have specific needs (tension, scale...). I just asked the forum if other users had shipping problem in recent orders, which can happen sometimes when you're not a big company.
There's no way I plan to turn my back on them![]()
I play Dingwall basses, so I've gone to Payson. They've got various gauges for fan fret basses.What is everybody using instead now? Trying to find a tonally aggressive string that's tapered on E and B with the B being at least bigger than .130 is like pulling teeth. Tried ordering some stuff from BSO but everything is back ordered for months.
Looking at LaBella and Ken Smith.
Hehe.
Arkhon06, unfortunately, reading other's experiences, it seems that for the last year it has been 'normal' for Kalium to sometimes take 2-3 weeks to dispatch, although some customers experience fast dispatch. They have some stock but i guess it's possible that some strings may be out of stock and need to be wound for an order. Facepalmingly-obviously they should warn customers of this and possible dispatch time.
The frequent lack of communication is 'normal' for Kalium too.
Just thought i'd warn people to reduce concerns for those who order. However i still consider their fundamental philosophy, intent and approach to strings the best thing to ever happen to the guitar string industry.
I'm with you on their strings. It's a shame that they're doing so poorly with shipments and communication. I talked to one of their people a while ago and from the sounds of it he was aware of what was going on, but people above him at the food chain didn't care enough to change what they're doing. Maybe someday I'll try ordering from them again, but I don't think that will be anytime soon.Hehe.
Arkhon06, unfortunately, reading other's experiences, it seems that for the last year it has been 'normal' for Kalium to sometimes take 2-3 weeks to dispatch, although some customers experience fast dispatch. They have some stock but i guess it's possible that some strings may be out of stock and need to be wound for an order. Facepalmingly-obviously they should warn customers of this and possible dispatch time.
The frequent lack of communication is 'normal' for Kalium too.
Just thought i'd warn people to reduce concerns for those who order. However i still consider their fundamental philosophy, intent and approach to strings the best thing to ever happen to the guitar string industry.
Hehe.
Arkhon06, unfortunately, reading other's experiences, it seems that for the last year it has been 'normal' for Kalium to sometimes take 2-3 weeks to dispatch, although some customers experience fast dispatch. They have some stock but i guess it's possible that some strings may be out of stock and need to be wound for an order. Facepalmingly-obviously they should warn customers of this and possible dispatch time.
The frequent lack of communication is 'normal' for Kalium too.
Just thought i'd warn people to reduce concerns for those who order. However i still consider their fundamental philosophy, intent and approach to strings the best thing to ever happen to the guitar string industry.
Glad it worked out for you!The parcel has (finally) been shipped through DHL. 3 weeks, no answer to email, I guess that's an average deal.
But is there any other company that can provide a 142-102-76-57 set of high quality strings for a 30,5" scale bass tuned BEAD ? Not sure![]()
Glad it worked out for you!
I went to lighter gauge.