Well, there is one. That the company is being acquired, and the buyer's concerns about being stuck with engagements made by the previous management are such that that they've slapped a gag order on all customer contact and support. Modulus MAY be in that situation now, but it's hard to tell, given their legacy of erratic customer communications.There's no excuse for any company acting in this manner, small or large company.
I'm a little puzzled by the undercurrent that speculation about what's going on is somehow bad. In the case of publicly traded companies, rumours are used to manipulate the stock price. But that's not the situation here. In the case of manufacturers of products that need ongoing production of replacement components that wear out, it can cut into sales and make a bad situation worse. But for every prospective Modulus buyer worried about not being able to get a defect fixed under warranty - it happens, but whatever we can say about their customer service, Modulus build quality has generally been very good - I'll wager there are several who are snapping up every Modulus in sight with an eye to the value going up if they stop production.
Above all, people like the OP who have a bass in their shop, and people who have deposits on account for basses on order, need to know what's going on and who they can talk to about getting their basses. If wild speculation on TB gets Modulus management, old or new, off their butts to reach out to these people a little sooner, so much the better.

