Yessir! That is legit mojo right there. I remember the first ding like it happened yesterday. Pretty pissed off for a few minutes...Gougedeye, she's a beauty! Is that forearm wear fo' real?![]()
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Yessir! That is legit mojo right there. I remember the first ding like it happened yesterday. Pretty pissed off for a few minutes...Gougedeye, she's a beauty! Is that forearm wear fo' real?![]()
I would be curious as to your experience. I have always found all the people at Lakland to very helpful and courteous. I guess everybody has a bad day. I hope it was an isolated incident.Based on my recent experience with a custom order, I would not be very complimentary towards them. I've found their QC questionable and their attitude somewhat unprofessional.
Details or it didn't happen.Based on my recent experience with a custom order, I would not be very complimentary towards them. I've found their QC questionable and their attitude somewhat unprofessional.
Based on my recent experience with a custom order, I would not be very complimentary towards them. I've found their QC questionable and their attitude somewhat unprofessional.
I have been dealing with John, I'm unimpressed.Call and speak to JP directly... It'll get straightened out!
I have been dealing with John, I'm unimpressed.
Based on my recent experience with a custom order, I would not be very complimentary towards them. I've found their QC questionable and their attitude somewhat unprofessional.
I have been dealing with John, I'm unimpressed.
Agree totally! Start a thread, detailing everything and post us a link. Or, tell the whole story here and we can make sure JP sees it and has a chance to do something.This kind of feedback or statement, without mentioning topic and details, does not help anyone - to you, to us as a customers or to Lakland as someone who could do something better.
Agree totally! Start a thread, detailing everything and post us a link. Or, tell the whole story here and we can make sure JP sees it and has a chance to do something.
My Lakland was a custom and my only interaction was with JP. I have had several custom bass builds with other builders. Some guys interact more than others. It really just comes down to time management. If they are constantly sending updates, then that is taking time away from other duties they have running a business. That said, JP was responsive to all my emails and my experience was very positive. There may have been a few times where I resent an email and said any updates on this, but I totally expected this going into it. The level of interaction was appropriate and customer service was excellent. My experience.
I found his thread:
NBD My 60th birthday present to myself this year - Lakland 55-94
Sounds like you had a good experience. That bass is spectacular, I love it, very special. I have communicated with Lakland several times. Communication did not involve a sale and response was still quick. I have full confidence that WHEN I do a custom order that they will knock it out of the park! My order will be some variation of my now gone, 4-94 that was very special from the early days of Lakland. Lakland is my bass of choice. Love them, keep up the stellar builds.My Lakland was a custom and my only interaction was with JP. I have had several custom bass builds with other builders. Some guys interact more than others. It really just comes down to time management. If they are constantly sending updates, then that is taking time away from other duties they have running a business. That said, JP was responsive to all my emails and my experience was very positive. There may have been a few times where I resent an email and said any updates on this, but I totally expected this going into it. The level of interaction was appropriate and customer service was excellent. My experience.
Yeah, no worries or doubts at all that JP and the Lākland crew will treat me right in the future, just as they have in the past.
I found his thread:
NBD My 60th birthday present to myself this year - Lakland 55-94
I don't see any cause for disappointment in that thread. They kept him informed and accommodated a MAJOR change to the build when he asked for it.
Moaning on the LOG thread still smells a bit like trolling, imo.
Ah well. I've just got the news that the baptist association of Germany has accepted my application and is looking for a church to place me in, I have bigger fish to fry...
Peace, Soundsupport