Also, L&M here in Canada is like a GC, except the staff aren't vultures and seem to know their stuff at least at the 3 I've been to, even the busy one in the nearest big city. I don't think they work on commission.
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I've never bought an instrument from any merchant that I didn't have to go back and redo the setup. Most retailers seem to think a Fender style bass should be played with the strings a foot off the fretboard and most modern style active basses should have the strings gently resting on the frets at all times. Perhaps it's me that's weird, I dunno, but I've come to realize the free setup is meaningless to me after changing the strings out and so forth.
GC is 2.5 miles from my house and the staff in Austin is very knowledgeable. I've lived in Austin for 34 years and was treated like crap by some of the local stores when I was young and broke. I've never forgotten that and the ones that survived get none of my money. The only exception is South Austin Music. Been shopping there since 1986. Ray's Heart Of Texas Music was great but are no more.
The last of our small chain, local shops (Buddy Rogers Music) closed last August. They are actually still in business, but now deal strictly with school band rentals- no more guitars, basses, amps, PA, etc.. I bought my first bass there in 1974, and spent thousands over the years. There were a half dozen different M&Ps in the area that had two, three or even four locations around town; all gone now, and we're stuck with Sam Ash and GC.
Yup, our local shop has hardly anything worth buying and the owner is a complete tool shed. There was a really cool place that was focused on vintage used instruments and they were a Fender dealer. Sadly, it only lasted a year or two.We have plenty of mom and pop shops around here. Unfortunately most of them sell absolute junk at ridiculous prices. I don't know how they stay in business. Of course there are exceptions. But I am glad to see the weekly GC bashing is still ongoing.