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MTD - Michael Tobias Design Basses

Yesterday I was given a real treat. As some of you know I recently lost my beautiful Roscoe SKB 3006 6 string bass while on tour in Greece. I've since replaced it with a MTD Kingston Z6 6 string bass. When I bought it, the dealer was going out of business and had no gig bags or cases that fit it, or were worthy of protecting the bass. I went to MTD's website and called the number, thinking that I might be able to drive to the factory and get myself a nice gig bag in a hurry, because I was traveling with the bass so soon that ordering the bag would get it to me too late.

When I called, to my surprise, but who answers the phone? That's right Michael Tobias himself. He said he had some gig bags that I could come and pick up. I said thanks and the next day I packed up my bass and my wife and we went on a 2 hour drive to MTD's Kingston NY shop.

When I arrived, I was greeted by Charlie Knicely, who is exactly that, a real nice guy. He pointed out the shop door, which happened to be on the front of a free standing 2 car garage and led me into the shop.

Once entering the quaint and dusty shop, I heard Michael's voice talking on the phone on the opposite end of the shop, so my wife and I chatted with Charlie for a while longer while we waited for Michael to get off the phone. The whole time driving up to the shop I tried to think of things to say to Michael. One of which was, can I take a tour of the shop? It was obvious as soon as I walked in the door, that just a few steps to look around and that was the tour.

Michael soon ended his conversation and came over to us and I introduced myself and my wife to him. We shook hands and he started moving some gig bags around and showed me a few. All of which I thought were perfect for the job plus they all had a neat MTD logo on them. I was sold.

I asked him if he wanted to see the bass I had just gotten, knowing it was one of the basses he has made in China, I thought maybe he'd like to get a look at the work they are doing for him over there. He picked it up and I felt like I was putting it in the hands of it's father who the bass had never met. He asked me if I minded if he worked on the bass at all. I didn't hesitate for a second and said, "Sure, of course". He looked it up and down, ran his hands up the neck and laid it on the work bench. He asked me what string were on it. I turned away for a moment to talk to my wife and when I turned back, Michael had already removed the strings and was taking the neck of the bass! I thought for a split second, "Hey! What are you..... Oh he knows what he's doing"

By the time he had finished working on the bass, he had sanded the frets, oiled the fretboard, adjusted the truss rod, adjusted the action and intonation and put on a fresh set of strings. He handed it back to me and said, "play it for while, so the strings can stretch out". When I picked it up it was like I was playing a completely different and much better bass than what I had originally bought, which wasn't bad at all, but now this thing was like butter! Smooth and so easy to play, I was in awe, extremely thankful and more than ever a massive MTD fan.

Michael didn't charge me for the set up work he did or the strings. Just the gig bag. I will never forget that day and the kindness and generosity of a man who I thought may not have had the time of day for me. Boy was I wrong and I strongly suspect that MTD basses will be the only basses I ever own again.

I will be posting some pics on my website when I get back from my current tour. I'll let you guys know when they're up.

Thank you Michael Tobias!

:hyper:
 
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Reactions: KOKEN and Dost
Wow great story!

It is very rare to run into people like that, especially somebody that has some serious name recognition within the industry. For him it is probably work he can do in his sleep, and is only really an investment in time. As a business man I'm sure he knows that even though that work could have cost him a couple hundred bucks now, in the long run the future you business you may bring will more than make up for a mere set of strings and a couple minutes of time. Of course it doesn't hurt that the man also makes some seeeeeeexy basses.

I live in San Diego and as such have spent a lot of time at Carvin, yes I'm a bit biased here, and have had several opportunities to talk to Mark, Carson, and Jeff Kiesel, as well as several of their artists as they happen to be in the store on other business. It changes things when you get to meet the people involved in the instruments you love.

Again, a very cool story.
 
I am not surprised by your experience. I have a 535. I had concerns about the neck, and took it to Mike. He made some adjustments, and he wasn"t pleased with the results, so he made me another neck. He would not take a dollar. He said that if an instrument he makes gets in the way of the player, it's his fault. He apologized for the inconvenience. I am a nobody in the music industry, but he treated me as if I was a superstar. You can't put a price tag on that kind of service. I don't think he did what he did because he thought it made good business since, I think he did it because he is just that kind of a guy. He loves what he does and takes pride in every instrument that bears his lable.
 
  • Like
Reactions: KOKEN and Dost
Yesterday I was given a real treat. As some of you know I recently lost my beautiful Roscoe SKB 3006 6 string bass while on tour in Greece. I've since replaced it with a MTD Kingston Z6 6 string bass. When I bought it, the dealer was going out of business and had no gig bags or cases that fit it, or were worthy of protecting the bass. I went to MTD's website and called the number, thinking that I might be able to drive to the factory and get myself a nice gig bag in a hurry, because I was traveling with the bass so soon that ordering the bag would get it to me too late.

When I called, to my surprise, but who answers the phone? That's right Michael Tobias himself. He said he had some gig bags that I could come and pick up. I said thanks and the next day I packed up my bass and my wife and we went on a 2 hour drive to MTD's Kingston NY shop.

When I arrived, I was greeted by Charlie Knicely, who is exactly that, a real nice guy. He pointed out the shop door, which happened to be on the front of a free standing 2 car garage and led me into the shop.

Once entering the quaint and dusty shop, I heard Michael's voice talking on the phone on the opposite end of the shop, so my wife and I chatted with Charlie for a while longer while we waited for Michael to get off the phone. The whole time driving up to the shop I tried to think of things to say to Michael. One of which was, can I take a tour of the shop? It was obvious as soon as I walked in the door, that just a few steps to look around and that was the tour.

Michael soon ended his conversation and came over to us and I introduced myself and my wife to him. We shook hands and he started moving some gig bags around and showed me a few. All of which I thought were perfect for the job plus they all had a neat MTD logo on them. I was sold.

I asked him if he wanted to see the bass I had just gotten, knowing it was one of the basses he has made in China, I thought maybe he'd like to get a look at the work they are doing for him over there. He picked it up and I felt like I was putting it in the hands of it's father who the bass had never met. He asked me if I minded if he worked on the bass at all. I didn't hesitate for a second and said, "Sure, of course". He looked it up and down, ran his hands up the neck and laid it on the work bench. He asked me what string were on it. I turned away for a moment to talk to my wife and when I turned back, Michael had already removed the strings and was taking the neck of the bass! I thought for a split second, "Hey! What are you..... Oh he knows what he's doing"

By the time he had finished working on the bass, he had sanded the frets, oiled the fretboard, adjusted the truss rod, adjusted the action and intonation and put on a fresh set of strings. He handed it back to me and said, "play it for while, so the strings can stretch out". When I picked it up it was like I was playing a completely different and much better bass than what I had originally bought, which wasn't bad at all, but now this thing was like butter! Smooth and so easy to play, I was in awe, extremely thankful and more than ever a massive MTD fan.

Michael didn't charge me for the set up work he did or the strings. Just the gig bag. I will never forget that day and the kindness and generosity of a man who I thought may not have had the time of day for me. Boy was I wrong and I strongly suspect that MTD basses will be the only basses I ever own again.

I will be posting some pics on my website when I get back from my current tour. I'll let you guys know when they're up.

Thank you Michael Tobias!

:hyper:

That's the kind of man he is, who truly cares about the instruments AND the music.

I am not surprised by your experience. I have a 535. I had concerns about the neck, and took it to Mike. He made some adjustments, and he wasn"t pleased with the results, so he made me another neck. He would not take a dollar. He said that if an instrument he makes gets in the way of the player, it's his fault. He apologized for the inconvenience. I am a nobody in the music industry, but he treated me as if I was a superstar. You can't put a price tag on that kind of service. I don't think he did what he did because he thought it made good business since, I think he did it because he is just that kind of a guy. He loves what he does and takes pride in every instrument that bears his lable.

Every dealing I've had with him has been exceptional.

World class instruments made by a world class guy.

Certainly my favourite basses...so organic and natural sounding, like an acoustic instrument, yet each one had its own distinct character.

Cheers,
Cameron
 
Never even played his basses but I saw close up the one one Norm Stockton plays and he swears by them. Thats good enough for me. It was a beautiful bass and the tone was incredible. It's great to hear peoples name like this, involved with a story like this. Sounds like a class act. Great story.
 
I've always been a fan of Tobias, and the proud owner of one of his earlier basses. His love for bass has always been evident in his work, and I put him up there with Leo Fender as one of the all time greats of instrument design.

Great story! Very inspiring to hear he's so down to earth.
 
I've recently had to contact Mike about my 535 due to issues with the preamp. Ultimatley he said send it to him and he will take care of it which I knew he would since he stands by his product. The thing is I am not the original owner...I am the 3rd or 4th owner and it didnt matter to him. He cares that much.

This is my second MTD, my first being a 635 which I regret ever getting rid of, and I said then that there is some serious magic in that little shop in Kingston NY. Kudos to Mike T and the guys.
 
I just bought an MTD CRB5 (I love it) and I called to ask some questions about setting the Feiten intonation. To my surprise, Mike answered the phone and was great to talk to. He gave me some tips on tuners to use and setup. He seemed as concerned about a $600.00 import bass much as if were a $20,000 bass. I've never met him in person, but its that kind of treatment that builds customer loyalty and perpetuates his great reputation.