I just emailed them as well. In my mind the purpose of a preamp +DI with an effects loop would be to have the signal go totally through the preamp (gain, distortion, EQ, everything) then 100% through the effects loop, and then finally out through volume control to the DI. Why on earth would anyone want it the way they have it now (effect is parallel blend 50/50 and then after goes into the EQ)? To me it 100% defeats the purpose of the effects loop. My only other option is to run my whole pedal chain first and then finally into the Markbass. But then I missing out on the gain coloration and the distortion and EQ of the preamp being able to go into the pedals as I want (ie. I want to have the compressor after being processed by the Markbass, not before).