After a few weeks with the NXT4 I fin it surprising that some complain about the tripod. Mine is solid, stable, and I find it easy to play with the position and angles the tripod provides. Maybe mine is a later version with a more stable tripod.
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I am having a couple of issues and I could use some advice. I'm using a brand new AI CODA Series 4plus amplifier, also from Gollihur (thanks, Mark). I haven't yet found exactly the right settings to get the sound I want from the NXTa (ideally, as much like an acoustic upright as possible).
A couple of times the electronics on the bass have gone a bit haywire, resulting in a horribly distorted sound. Once I was able to fix it by just switching the buffer circuit in and out. Once I had to recharge the buffer circuit to get the distortion to go away.
I'm having to use what seems like an inordinate about of finger pressure to avoid buzzing. It seems more pronounced closer to the nut, but that might just be because that's where I play most of the time! I guess I should have a setup done to get it more to my liking.
I find that the bass puts out a lot of treble, and turning it down at the bass a bit can help tame some of the "electric" nature of the bass. I'm pretty sure that you got the "Traditional" model, so it shouldn't be the strings (check the ball ends - if they're big solid ones, like the slugs you see on full upright strings, you got the correct Traditional strings. If they're small, with holes through the middle, like electric bass guitar strings, let me know.)
This may be a "low voltage" sort of situation; I believe that the buffer's charge only lasts about 18 hours, max, and I think that clock may be ticking whether you're playing the bass or not. So if you've not played since yesterday, it might be worthwhile to plug it in for a minute before you jam out. That said, you could also just run it in passive mode; the Acoustic Image Coda has a high-impedance input and that can make using the buffer superfluous (though, if it sounds better to you with it on, by all means keep using it.)
Since the bass was originally set up by the NS crew in Maine, shipped to us in New Jersey, and then sent to you in Seattle, it's likely that a slight tweak in the truss rod might be necessary. They set them up very low when they arrive in America, so the action might now be too low thanks to changes in climate and humidity. If it's buzzing up there near the nut, you probably want to loosen the truss rod about 1/4 turn to a 1/2 turn, to get a little more "scoop" in the upper portion of the neck and allow for free string vibration.
It's easy to do - just detune the strings at least a fourth before proceeding, make the adjustment (allen key is in the case pouch) and tune back up. It will likely take a day or so for the bass to re-stabilize.
I can't speak to the CR5 or a real 5-string upright. All I can say is that I've had an easier time bowing my NXT5 than my real 4-string upright. This may be because I need to get my UB adjusted as it's tough to clean bow the D string -- a problem that I haven't had on the NXT5.NP - FWIW, it is as suitable for bowing as a typical 5-string "real" upright would be.![]()
Sounds to me like you should check the switch that changes things, try Deoxit or replace the switch.
Has anyone else experienced problems with volume drops on the NXT? I picked one up used locally and love the instrument, but find mid playing the volume will suddenly just drop. If I toggle the pizz/arco switch several times it often (but not always) will correct the issue. I would say the tone is much better post volume drop (less harsh) so the issue could be the higher volume is the problem. At first I thought it was my Fishman pre, but I also had it happen going direct and using a different pre.
Given it is a passive instrument there are only so many things that could be a problem. I am thinking it is either a bad switch or pot. I did email both NS Design and Mark Golihur for their input.
Love the instrument as it fits those times I am not on electric, but need to get this fixed.
Any thoughts? I have found a few posts about changing the wiring, but really am ok with the current config...just want it to work.
UPDATE - Heard back very quickly from NS Design that they believe it is the polar pickup. Should be a quick and not too expensive fix. Pretty impressed with the fast response from them. Will update post fix.
We just received an NXT4a in for review, and I am looking forward to trying it out on the gig tomorrow night.![]()

Don't forget, you can raise your action with a phillips screwdriver, if you want.