Not normally this long, in my experience. It might have been 3-4 weeks for my One10. I got one cab (Four10) in 3 days because they had it built and on-hand.
They are, Alex indicates, a little short-handed right now, and they must have a lot of orders. Sometimes it takes a few days to get a reply to email. If I were you, I'd check to make sure they acknowledge your order and deposit, just to be sure there was no screw-up in the digital process and that they have it in their queue, and then settle in and wait patiently.

. It's tough for the instant-gratification types, but well worth it in the end.
One last thought, if you haven't already, try
[email protected] rather than the "contact us" link on the Barefaced website, if you messaged them that way. I once sent a message to the website contact form that was not received by them, but all my emails to
[email protected] have been received.