Well, considering the business they are in, the window they give you is "the day" of delivery.
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On Fedex vehicle for delivery for 11 hours?!
- Thread starter jimc
- Start date
The same thing happened Thursday. They attempted delivery at 6:10pm and I had to be at rehearsal by then.
The driver left their sticky note on the door on Wednesday, there was a slip of paper that allowed you to sign for the delivery without being there. This was on the ground near my front door. I assume it was attached to the note and he removed it as it wasn't applicable but sloppily threw it on the ground. I retrieved it, signed it and stuck it to the note but he still didn't leave the bass.
I finally went online and asked for it to be held at a Fedex office and picked it up Friday.
No harm, no foul. I guess I just happen to be geographically at the end of the driver's route.
The driver left their sticky note on the door on Wednesday, there was a slip of paper that allowed you to sign for the delivery without being there. This was on the ground near my front door. I assume it was attached to the note and he removed it as it wasn't applicable but sloppily threw it on the ground. I retrieved it, signed it and stuck it to the note but he still didn't leave the bass.
I finally went online and asked for it to be held at a Fedex office and picked it up Friday.
No harm, no foul. I guess I just happen to be geographically at the end of the driver's route.
FWIW.......
I am a delivery driver. Not UPS/FedEx, but I am a driver, it's been my job for over 5 years. I have delivered all varieties of things to almost all manner of places. I currently deliver gift items for an established national company specializing in personalized items. As you might imagine, Mother's day is one of our busiest times. We had temp drivers as well, but I personally drove 500 miles (200 miles on Friday alone), and delivered to several hundred stops in 4 days. I did not drive, on any day, for less than 10 hours straight. It is, as stated above, hard work.
Not ditch digging hard, not surgery hard, but navigating traffic in all conditions while meeting multiple timelines, multiple sources of GPS data (and sometimes no data at all, because I deliver to developing areas constantly), phone calls to customers, communications to base, temperature control, speed cameras, stupid-ass drivers, and various unknowns daily, while also providing the best possible customer service, does have many challenges.
Hell, the other day I got to work, only to be informed that I would be followed by a camera guy for a few hours, wear a mic, and be recorded for local newscasts (4, 5, and 6) for a local network affiliate.
Additionally, I was informed at shift end that our location was the busiest in the nation for the company for the week.
Just saying that delivery guys have a lot to deal with you are not aware of. It's not just stoner dudes and otherwise unemployable types treating every package like a problem and every customer interaction to be avoided. Vehicle issues, traffic issues, communication issues.., and that's just with your stuff on the truck. Imagine all the possibilities before it gets on the truck, and all the possibilities after the package is delivered/left on your doorstep.
Just sayin'...
I am a delivery driver. Not UPS/FedEx, but I am a driver, it's been my job for over 5 years. I have delivered all varieties of things to almost all manner of places. I currently deliver gift items for an established national company specializing in personalized items. As you might imagine, Mother's day is one of our busiest times. We had temp drivers as well, but I personally drove 500 miles (200 miles on Friday alone), and delivered to several hundred stops in 4 days. I did not drive, on any day, for less than 10 hours straight. It is, as stated above, hard work.
Not ditch digging hard, not surgery hard, but navigating traffic in all conditions while meeting multiple timelines, multiple sources of GPS data (and sometimes no data at all, because I deliver to developing areas constantly), phone calls to customers, communications to base, temperature control, speed cameras, stupid-ass drivers, and various unknowns daily, while also providing the best possible customer service, does have many challenges.
Hell, the other day I got to work, only to be informed that I would be followed by a camera guy for a few hours, wear a mic, and be recorded for local newscasts (4, 5, and 6) for a local network affiliate.
Additionally, I was informed at shift end that our location was the busiest in the nation for the company for the week.
Just saying that delivery guys have a lot to deal with you are not aware of. It's not just stoner dudes and otherwise unemployable types treating every package like a problem and every customer interaction to be avoided. Vehicle issues, traffic issues, communication issues.., and that's just with your stuff on the truck. Imagine all the possibilities before it gets on the truck, and all the possibilities after the package is delivered/left on your doorstep.
Just sayin'...
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Once again, I'm not hatin' on the drivers, I know it must be tough job with long hours, I was just curious as to how the system worked that could leave a bass in a van for 10+ hours a day.
In the end I got my bass and all ended well!
In the end I got my bass and all ended well!
4 years ago I was expecting a guitar and had been waiting all day to arrive and when I saw a ups truck parked somewhere I ran so fast and asked if he had my guitar and he said no.
6jase5
Mammogram is down but I'm working manually
Get to know your drivers, tip them at holidays, service is amazing. My guys take good care of me. I get 2-3 deliveries per week and have yet to have a problem. Also, sign up for the online or text notices. You get more updated status reports.
I'm in logistics and can say it's rarely ever the driver's fault. Bar codes/labels and fuel costs run the world.
I'm in logistics and can say it's rarely ever the driver's fault. Bar codes/labels and fuel costs run the world.
There's your problem. You left without it being delivered.
I've been around the block a couple of times, with who knows how many "We tried to deliver your package" notes. If it doesn't say delivered, then it's out there somewhere. If it says it is delivered and you don't have it, then you have a complaint to raise.
Alkali Ike
Gold Supporting Member
- Jan 1, 2011
- 2,857
- 15,669
- Disclosures
- I never actually learned to play very well
UPS Ground packages routinely get to my house after about 5:30 PM. One time it was about 7:30 PM.
If they work like the post office when it was accepted at the delivery station the vendor, in the USPS case most often Amazon sends out a text that it is out for delivery. It may no be, but sitting in the station waiting for an available body and truck space. However there is the policy that everything goes out that day. After their first eight hours of work carriers return to pick up the mail and parcels for the routes that are vacant that day and go into overtime status for up to four hours to deliver it.
When the available carriers start getting close to the 12 hour hard limit on a service day you will start seeing many pieces scanned as "attempted" to "beat the clock" since every supervisor knows they will get caught for missing a delivery attempt and they might get caught for putting in a false scan event and the potential penalty is the same for both so they go with the might instead of the will get caught. Does FedEx and UPS do the same? They have the similar restrictions on driver/courier hours and similar pressure to attempt everything everyday even if vehicle and staff restrictions make that goal impossible on some days.
