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Pay pal incident( scam )

#81
Johnny Alien said:
Two things. 1.If the guy had a similar bass with a bad neck and he wanted to swap it why wouldn't he just do that right away vs waiting so long? 2. Everyone is going on the idea that the buyer is a scammer (and maybe he is) but what if a legit neck problem popped up? No neck no matter how it's made is guaranteed to be perfect for life. Or maybe he threw super heavy strings on and doesn't know about adjusting the truss rod. Be polite and ask that he take it to a tech to provide you with info.
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Even if a neck issue popped up after a month, it’s not the seller’s responsibility. There isn’t a warranty when you sell something used, which is why the buyer was able to buy the bass at a $1000 discount. I sold an amp once that a buyer contacted me after two and a half years saying that it died. I didn’t feel bad ignoring that message.
 
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#82
At this point, to be a private online seller, to protect yourself you pretty much have to take a video of the instrument at the UPS store/Post Office whatever you’re shipping with right before the case is closed for the last time then show that whoever the shipper is will be packing it for shipping. Then it falls completely on the shipper for damage.

Buyer’s remorse is more more real and likely than “undisclosed damage” or “damaged in shipping”. With the sheer amount of “should I return this” for the most, IMO of course, ridiculous reasons threads that are on this MB, I find it amazing any of you would ever buy a bass on the internet sight unseen. Most returns here are “want” related not fraudulent. Whining about a very small blemish, neck alignment, scratch, weight, tone, neck feel, etc. Why does everyone think that when they do it to other sellers it won’t happen to them?

GC and sellers like that have spoiled most people about this ridiculous unlimited, 100% happy return policy. Most people don’t, and shouldn’t have to, work like that but the expectation that every seller must live up to that expectation is absurd and frankly, it gets abused by people here far too often.

If you buy something on the internet and it’s not what you wanted or you couldn’t afford it. Tough toenails. It’s your problem. There’s a reason I’ll only sell in person, to prevent these hassles. I’ll buy online, but I never expect perfection in any online transaction. People need to wake up to reality.
 
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#85
MultiScaleMale said:
Even if a neck issue popped up after a month, it’s not the seller’s responsibility. There isn’t a warranty when you sell something used, which is why the buyer was able to buy the bass at a $1000 discount. I sold an amp once that a buyer contacted me after two and a half years saying that it died. I didn’t feel bad ignoring that message.
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This. Anybody buying anything used online should keep this in mind. There may be some issues with not revealing some damage or wear with an item, but, overall, when I buy something used I expect to find some things that were not explained, or shown in the original ad, depending on the age of the item. Its older, its been used, and pics can't reveal every tiny thing about an item. Go in to it with the mindset that its been around the block a few times. Having said that, a month and a half later somebody is complaining ? I'd probably fight that.
 
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#87
I find it odd the buyer filed a PayPal claim without contacting the seller first. In the few instances where I had an issue, I gave the seller the opportunity to work with me or the buyer gave me the opportunity to work with him prior to filing a claim.

IMO claims should only be used if one party is not responsive or a resolution is not acceptable to either party.
 
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#88
BigBigGuy44 said:
I find it odd the buyer filed a PayPal claim without contacting the seller first. In the few instances where I had an issue, I gave the seller the opportunity to work with me or the buyer gave me the opportunity to work with him prior to filing a claim.

IMO claims should only be used if one party is not responsive or a resolution is not acceptable to either party.
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He responded to me and asked for the bill of sale. I gave it to him..also when he responded I called him up personally, and told him there was nothing wrong with that bass when I sold it. He then said to me "I believe you , Ill bring it to a tech to straighten it out". I then said" just adjust the thruss rod". He said "I like my action high so ill have someone do it for me". Maybe he did something to the thrus rod. If he likes the action high there should be no fret buzz like he's claiming..IDK just don't make sense any of it..
 
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#93
jnewmark said:
This. Anybody buying anything used online should keep this in mind. There may be some issues with not revealing some damage or wear with an item, but, overall, when I buy something used I expect to find some things that were not explained, or shown in the original ad, depending on the age of the item. Its older, its been used, and pics can't reveal every tiny thing about an item. Go in to it with the mindset that its been around the block a few times. Having said that, a month and a half later somebody is complaining ? I'd probably fight that.
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Yeah I gave him a good price too I just sold it to have enough to buy something else. Then this happens.
 
#95
FunkHead said:
A month and a half is too long. But I know how Paypal operates.

We should start an internet based Small Claims Court. That way we take companies like Fee bay to court without having to travel to California(Or wherever they are based). Probably a crazy idea but who knows?
Or better yet, they have to come to your town.:laugh:
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A while back, I sold an expensive, rare synth of ebay. The buyer was a pain in the arse from day one!

I listed the synth with complete details, many pictures, etc.

After buying(and I shipped quickly, really well packed), the buyer started complaining about condition, features not as described...and more. He wanted his money back.

I let PAYPAL(AKA EBAY) deal with it, after I responded to his fake claims. He finally gave up.

I always read reviews of buyers/sellers on EBAY before proceeding. But, this buyer slipped thru the cracks!
 
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#96
So sorry to hear about this and disappointed the TB'er didn't try to work this out with you first. Selling a bass this time of year can have weather issues related to truss rod and setup that an inexperienced player might not know how to cope with. That could be overbow he's talking about after a climate change or any number of things including the rod just loosening up during the transit. That bass is a tank so I'm weary anything wrong and nothing a small adjustment can't fix assuming it was boxed properly for shipping. Too bad they didn't try to get a professional look at the bass and paypal certainly isn't going to mediate anything like that. You MUST get the bill of original sale back and everything you sent and definitely should compare to original photos. Hang in there- sending good energy your way for a positive outcome on some level.
 
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#97
JaredF said:
He responded to me and asked for the bill of sale. I gave it to him..also when he responded I called him up personally, and told him there was nothing wrong with that bass when I sold it. He then said to me "I believe you , Ill bring it to a tech to straighten it out". I then said" just adjust the thruss rod". He said "I like my action high so ill have someone do it for me". Maybe he did something to the thrus rod. If he likes the action high there should be no fret buzz like he's claiming..IDK just don't make sense any of it..
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Thanks. I may have misread your post. Even with a bill of sale, the manufacturer’s warranty is only applicable to the original owner. Having it does him no good.
 
#98
mikecd1 said:
So sorry to hear about this and disappointed the TB'er didn't try to work this out with you first. Selling a bass this time of year can have weather issues related to truss rod and setup that an inexperienced player might not know how to cope with. That could be overbow he's talking about after a climate change or any number of things including the rod just loosening up during the transit. That bass is a tank so I'm weary anything wrong and nothing a small adjustment can't fix assuming it was boxed properly for shipping. Too bad they didn't try to get a professional look at the bass and paypal certainly isn't going to mediate anything like that. You MUST get the bill of original sale back and everything you sent and definitely should compare to original photos. Hang in there- sending good energy your way for a positive outcome on some level.
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The bass came with a hardshell case custom molded for the stingray I could not package the bass due to it being too tight for anything in the case..
 
#99
JaredF said:
It was paid for through paypal.
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There are various ways to pay through paypal including using credit cards and if you just added a bank it can add time to the transfer. Then there's the whole "accepting" the payment part with new users so there's a lot of variables there. The HUGE flag as others pointed out is the 6 weeks and then straight to dispute resolution without contact you. That's a huge problem with this process and even the BBB would have a problem with that. You're not a brick and mortar with a 45 day return policy. He was happy and now he's sad. Buyers remorse or he buggered it up. IMO Claim denied! Tell PayPal!!!
 
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