Problem with Jim Reed Pickups - 1 year, 7 months, 19 days since ordering!

[mmbongo]

Weren't there also demands for additional money to cover shipping costs, etc, to get them out fast since they were late? That also seems to be what is happening here too, if I'm reading right?

I don't know about 'demands', but I know that many times he stated that pickups were ready but had no money to ship so customers voluntarily sent more money for shipping so they could get their pickups. Sometimes they even showed up!

 

[Smooth_bass88]

I got a set of Seymours for my Lakland and it took like 3 days. And they sound frikkin' awesome. There is absolutely no excuse for what the OP is going through.

 

[blindrabbit]

I don't know about 'demands', but I know that many times he stated that pickups were ready but had no money to ship so customers voluntarily sent more money for shipping so they could get their pickups. Sometimes they even showed up!

Riiiight, that was it. It can be hard to keep track of all the scam variations after the years. And now here Jim Reed is making it hard to keep track of which builder is engaging in the scam, let alone the technique!

 

[bassike]

WOW! Did anyone add a link to this tread on his FB page?
since we are a bunch of TB CS, why not.
he is not only loosing the OP as a customer, but a bunch of potential buyers.
I was looking for a set of Jazz pups, so bill lawrence it is. GREAT Pickups,
quick delivery, very fair price, and no BS.

 

[Nyarlothep]

WOW! Did anyone add a link to this tread on his FB page?
since we are a bunch of TB CS, why not.
he is not only loosing the OP as a customer, but a bunch of potential buyers.
I was looking for a set of Jazz pups, so bill lawrence it is. GREAT Pickups,
quick delivery, very fair price, and no BS.

I don't much use facebook apart from admin work for various bands I've had in the past - if anybody feels this public service announcement deserves a place on his wall be my guest!

 

[andertone]

Just for the record, I had a great experience with Jim Reed. Ordered RJ Neo split poles, and they
arrived a little over 5 months after initial order. I'm on the road right now so can't open package,
but it seems if you get antsy on facebook or get aggro it's bad PR. I have called and inquired, much better than
leaving emails or nasty comments. More later once I get these
puppies installed

 

[Nyarlothep]

Just for the record, I had a great experience with Jim Reed. Ordered RJ Neo split poles, and they
arrived a little over 5 months after initial order. I'm on the road right now so can't open package,
but it seems if you get antsy on facebook or get aggro it's bad PR. I have called and inquired, much better than
leaving emails or nasty comments. More later once I get these
puppies installed

I'm happy you are pleased with your purchase - however, I still think 5 months is a bit much unless the magnets are meteorite alloy. Also, about the "leaving emails or nasty comments" - I have had very long and courteous telephone conversations with Jim (international calls on my coin mind you) well past the 5 month mark that you finally received your pickups. None of the calls, in which he was always apologetic, changed his demeanor in written form. I also feel that your choice of the word "nasty" to describe my queries is ill founded at best; please read through the whole thread and tell me hand on heart that I was not courteous beyond all acceptable norms?

 

[Hopkins]

I'm happy you are pleased with your purchase - however, I still think 5 months is a bit much unless the magnets are meteorite alloy. Also, about the "leaving emails or nasty comments" - I have had very long and courteous telephone conversations with Jim (international calls on my coin mind you) well past the 5 month mark that you finally received your pickups. None of the calls, in which he was always apologetic, changed his demeanor in written form. I also feel that your choice of the word "nasty" to describe my queries is ill founded at best; please read through the whole thread and tell me hand on heart that I was not courteous beyond all acceptable norms?

I was pleased with my dealings with Jim, I received my pickups within a week. One of them was noisy, so he sent a replacement with the agreement that I would send the bad one back when the new one arrived. This was also a couple years ago and things have obviously changed for the worse. My good experience in no way negates his recent attitude and poor service. I just hope everyone finally gets what they pay for and Jim does not enter that SGD thief category. He would have to go along way to make me a repeat customer after reading this thread, even though my previous dealings with him were good.

 

[blindrabbit]

Just for the record, I had a great experience with Jim Reed. Ordered RJ Neo split poles, and they
arrived a little over 5 months after initial order. I'm on the road right now so can't open package,
but it seems if you get antsy on facebook or get aggro it's bad PR. I have called and inquired, much better than
leaving emails or nasty comments. More later once I get these
puppies installed

Based upon the communication that was shared, almost all of which was prior to bringing things to light here, the OP appears to have been above and beyond reasonable in terms of expectations. It was only after Jim Reed became hostile and started to make racist intimations that it was rightfully brought to our attention to warn the general public of these practices. Jim Reed is the one who is calling is "scum" here.

I think it is also prudent to point out that there have been multiple other postings from a variety of people over time speaking to these unethical practices. David Schwab had his defenders at different points in time too, but we can all see what happened there (and, sadly, continues to happen). I'm sure that if Jim Reed wants to, he can begin to conduct himself in an ethical manner and turn things around. An apology to the OP, and the TB community as a whole, wouldn't hurt either.

REED JAMES - Hard time with him. | TalkBass.com

Reed James PUS payed and not received ! | TalkBass.com

REED JAMES PICKUPS | TalkBass.com

 

[Traci]

I find this extremely unfortunate that Mr. Jim Reed has not learned his lesson and apparently he is becoming very good at moving from one market to the next. This is not new for him and I speak from experience. I encourage everyone to go to the IH8MUD.com and look for any information on him... He knows exactly what he is doing... he has done it many times between stained glass, soft tops and now has found your market. I have MOUNTAINS of documentation showing the type of deception he will go through to string someone along .... and previously there was talk of charging him with mail fraud because he was doing business across state lines via the internet..... unfortunately, it's never going to stop until someone steps up and actually presses charges against him. I'm super surprised he was able to get a paypal account as he has been shut down several times and has even had his family memebers drug through the mud shutting down their paypal accounts as well.... BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Nyarlothep]

I find this extremely unfortunate that Mr. Jim Reed has not learned his lesson and apparently he is becoming very good at moving from one market to the next. This is not new for him and I speak from experience. I encourage everyone to go to the IH8MUD.com and look for any information on him... He knows exactly what he is doing... he has done it many times between stained glass, soft tops and now has found your market. I have MOUNTAINS of documentation showing the type of deception he will go through to string someone along .... and previously there was talk of charging him with mail fraud because he was doing business across state lines via the internet..... unfortunately, it's never going to stop until someone steps up and actually presses charges against him. I'm super surprised he was able to get a paypal account as he has been shut down several times and has even had his family memebers drug through the mud shutting down their paypal accounts as well.... BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Invalid or Expired Link Removed]
What is this the same guy? Its like the same threads - people saying he is trying to work things out and that he should work at trying to run the business side of his operation better as his product is good. Can anybody corroborate?

 

[Reed James Eng]

I have tried to email i wanted to post the tracking number here this thread is BS not hurting my business none, all people have to do is contact me and I will clear up any problem ASAP , I resent a set of pickups but having the exact same problem i had last time, once they depart SF air port no more information. [Invalid or Expired Link Removed]

 

[Reed James Eng]

I find this extremely unfortunate that Mr. Jim Reed has not learned his lesson and apparently he is becoming very good at moving from one market to the next. This is not new for him and I speak from experience. I encourage everyone to go to the IH8MUD.com and look for any information on him... He knows exactly what he is doing... he has done it many times between stained glass, soft tops and now has found your market. I have MOUNTAINS of documentation showing the type of deception he will go through to string someone along .... and previously there was talk of charging him with mail fraud because he was doing business across state lines via the internet..... unfortunately, it's never going to stop until someone steps up and actually presses charges against him. I'm super surprised he was able to get a paypal account as he has been shut down several times and has even had his family memebers drug through the mud shutting down their paypal accounts as well.... BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

this is not me never did stained glass or soft tops

 

[Reed James Eng]

Based upon the communication that was shared, almost all of which was prior to bringing things to light here, the OP appears to have been above and beyond reasonable in terms of expectations. It was only after Jim Reed became hostile and started to make racist intimations that it was rightfully brought to our attention to warn the general public of these practices. Jim Reed is the one who is calling is "scum" here.

I think it is also prudent to point out that there have been multiple other postings from a variety of people over time speaking to these unethical practices. David Schwab had his defenders at different points in time too, but we can all see what happened there (and, sadly, continues to happen). I'm sure that if Jim Reed wants to, he can begin to conduct himself in an ethical manner and turn things around. An apology to the OP, and the TB community as a whole, wouldn't hurt either.

REED JAMES - Hard time with him. | TalkBass.com

Reed James PUS payed and not received ! | TalkBass.com

REED JAMES PICKUPS | TalkBass.com

I am sure there are good people on TB and i do apologize if any one got there feelings hurt, but understand my first impression and experience with talk bass Has anyone tried ReedJames custom pickups? | TalkBass.com

i see some of these thread they never say they received there pickups once they do. if any one is missing there order please contact me ASAP via phone or email 209-271-3937 there are a lot of pickups processing through my shop many are now standard items. Moving on and moving forward last thing in the world i want is some one not getting what they paid for I take that very personally. so any one that placed an order with me and never recived it please contact me by phone or email 209-2713937 [email protected]

 

[Nyarlothep]

UPDATE

Firstly Jim this thread was not aimed at hurting your business; this tread was a way to let other would be buyers know about my personal experience with you. I have not to this date received any pickups from you even though other international deliveries have made it to me from the US. You mention that there is no way to get information about the package once it has left SF; now I am not an expert on the US postal system but to this day I have not failed to track any packages leaving the US; if anyone can collaborate Jim's findings I'd be willing to reassess my expectations.

Also you have contacted me with this email:

need to know if you revived the pickups are not the taking number is
doing the exact same thing no information after leaving SF airport

To which I replied

Sorry Jim nothing has come my way throughout this time. I'd highly suggest taking the express package option if you'd still like to honor our agreement. If there were a shipping number with which I could track the package then we wouldn't be left with all of this guess work, for example currently Amazon is tracking a package for me out of Hong Kong - it's on time as viewable through the package tracking number. Waiting on your delivery 2 years, 1 month, 6 days.

I remind everyone here - 2 years, 1 month, 6 days since my order.

So I make my case here as well: Jim spring for the express shipping option and alleviate this horrendous wrong which you state "some one not getting what they paid for I take that very personally". I envision an end to this post with me getting my pickups and updating this post for the last time, however too late it really is in terms of good business practice.

I am sure there are good people on TB and i do apologize if any one got there feelings hurt, but understand my first impression and experience with talk bass Has anyone tried ReedJames custom pickups? | TalkBass.com

i see some of these thread they never say they received there pickups once they do. if any one is missing there order please contact me ASAP via phone or email 209-271-3937 there are a lot of pickups processing through my shop many are now standard items. Moving on and moving forward last thing in the world i want is some one not getting what they paid for I take that very personally. so any one that placed an order with me and never recived it please contact me by phone or email 209-2713937 [email protected]

 

[Reed James Eng]

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Return Address:
JAMES P REED
744 WENTWORTH AVE
MANTECA, CA 95336-6935
[email protected]
Delivery Address:
[Personal Info redacted by Mod at recipient request]
Package:
Ship Date: 08/20/15
Value: $300.00
Weight: 0 lbs 13 oz
From: 95336
Items in Package: 1
Service:
First-Class Package International Service®
This is all the info i have I sent out other international shipments at the same time same way with no trouble, once they leave the air port they go to that country's costumes and are scanned when they delver ,you have accused me of being a con and a crook I have no way at this point if you received them or not and i do for good reason hold this TB crap in contempt ,I have this packaged insured and mark for return to sender ill contact the post office and see what they can do

 

[Nyarlothep]

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Need help
File an insurance claim
Return Address:
JAMES P REED
744 WENTWORTH AVE
MANTECA, CA 95336-6935
[email protected]
Delivery Address:
[Personal info redacted by Mod at recipient request]
Package:
Ship Date: 08/20/15
Value: $300.00
Weight: 0 lbs 13 oz
From: 95336
Items in Package: 1
Service:
First-Class Package International Service®
This is all the info i have I sent out other international shipments at the same time same way with no trouble, once they leave the air port they go to that country's costumes and are scanned when they delver ,you have accused me of being a con and a crook I have no way at this point if you received them or not and i do for good reason hold this TB crap in contempt ,I have this packaged insured and mark for return to sender ill contact the post office and see what they can do

It would have been nice if you sent this information to me via email when you shipped them out - it looks like we are with the median shipping time so lets wait it out;

UPDATE wise

You sent me this reply

i have very little problems with international mail to other country's
first class priority express all have the same tracking and would of saved
2-3 days for all i know you have both sets hope that's not the case.ill
give it a few more days see what happens they still may get to you if you
truthfully have not received them. but there shipped and hopefully on
there way ,
Do you make it to the NAMM show ? let me know if you do .

to which I responded:

Jim, why would I go to all of this trouble? What do you think I'm doing? Selling your pickups? For what gain? What you are telling me is that you have shipped 2 sets of pickups that haven't made it back to you; I'm telling you I have not received any pickups. Now If had received them I would have let everyone know as I did promise a proper review of what I got. That is why I am so adamant about the tracking numbers so that I can definitely prove either way that the pickups were actually shipped or received. Now if nobody has them then the other logical options are to assume they are sitting in customs somewhere or were lost. So at face value it makes no sense that you would question my truthfulness so let's not get delusional with these assertions. Also, if I were the only person who has complained about late arrival or missing orders from you we all could be on the fence about our debacle; we both know that isn't the case; be it spiteful customers or malicious thieves (as you explained: people who you say you shipped to but they continue to deny receiving anything) your stance is unfortunately more tainted than mine in terms of culpability. Anyway, here's hoping they get here one way or the other.

 

[Nyarlothep]

UPDATE:

It looks like James may have shipped them off on Sept. 2 2015. So we'll wait till this shipping attempt resolves itself. Also, oddly enough I have received these messages from James on Facebook but I can't reply to them - how does that happen?


don/t know it you got your pickups i sure if you do you will not inform any one , but the same thing looks like its happening shows departed San Francisco but not data after that

if they do not show delverd by the end of the week ill try to track them down

LJ160512733US this is the tracking number if you can do any thing on your end

and for your information this is my first and only business never did stain glass of soft tops that not me, My business is still growing, unfortunately your order got all messed up so did a few others . but i will always make things right . my experience with TB from the start has bean horrific so i have came to the conclusion that Talk bass is where a bunch of pot smoking losers that still live at home with there mommy, with no jobs, get together to talk crap, most of the people that post never worked with me there just morons talking out of there ass.

So benefit of the doubt; maybe this is his first business - regardless the jury is out on being an honest businessman considering the 2 year time frame we have been talking about. I would have gotten 339.96 $ if I had just put the base amount in a bank and waited out the interest so to me it looks like he owes me 59.96 $. Bu then again nobody is think about that are they?

Base amount: $285.00
Interest Rate: 8.85%
Effective Annual Rate: 9.22%
Calculation period: 2 years

Btw, I ordered 2 sets of jazz pickups form Hong Kong just to see if they would get here; sure enough I got them in about 20 days. So pickups get through without issues and even if they were caught in customs you are informed by the postal service to pay your customs tax or the product is shipped back to the point of origin - you cannot lose a package; much less do it twice (or was it three times I forget).

 

[wcriley]

Wow! I'd love to get an 8.85% interest rate here in the US.

 

[JimmyM]

Wow! I'd love to get an 8.85% interest rate here in the US.

Ya, no kidding! You seriously get those kinds of interest rates on bank savings accounts in...um...wherever you are?