Thank you. I willAww damn that's some nice wood and work. OP, I don't usually say things like this, but...let it go. It's gonna be great.
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Thank you. I willAww damn that's some nice wood and work. OP, I don't usually say things like this, but...let it go. It's gonna be great.
I have. And no sympathy from them. They like the customer to be surprised when they first see it. Rather than photo.Have you complained to the luthier? Complaining on TB may get you sympathy, but unless you contact the luthier with your complaint you might not get any action.
They like the customer to be surprised when they first see it.
I'll bite. Start naming names.
You'll be providing a wonderful service to the TB community members who might be considering a custom build, but who'd prefer to be kept in the loop with some actual progress pics.
This is a ridiculous statement and ironically one that you offer a counter-example for in your own post. There are some things that can only be assesed in-person, but there's also perhaps dozens of things that could be wrong and seen in a picture, ALL of which can be taken care off before the instrument is received. Communication is not perfect and who knows what mistakes might have taken place, parts swapped or sections of different orders might have gotten switched. Even beyond a construction flaw that the builder might have missed, a picture could show that the builder accidentally had the wrong...
-finish
-nut
-Bridge
-tuners
-Body
-neck
-decal
-pickups
-pickguard (or no pickguard at all)
...and the list goes on. There is no reason on earth that a buyer should have to wait to recieve an instrument to see this flaw and then have to deal with the hassle of returning the instrument or arranging repairs on their end when a picture would have solved the issue.
In fact, I'd go so far as to say that it's in the builder's best interest to do so. Paying 2-way shipping -which any reputable builder would do for a major screw up- could be well over $100.
All this to say it doesn't matter if it's Jerzy Drozd, or the a smaller builder, NO PICS NO PAYMENT!
As for the hardware issue, if the buyer decides they want a hardware swap, is swapping the same models (no new drilling) and are willing to pay for the parts (original and replacement) and labor, then the builder should step-up and offer the service.
You are a braver person than I.Btw I never said it was a Jerzy Drozd. I am having a Jerzy built as well but this is not the luthier in question. Thanks for all of your input. I am going to just suck it up. It is almost ready anyways. A lot of you helped me to calm down and I thank you for that TB.
I had one additional scenario that is actually quite likely. Maybe the bass is already packed for shipping and the luthier just forgot to take pics?
I still wouldn't pay without pics, but it is at least one very plausible scenario that would explain the luthier's reluctance as a matter of not wanting to unpack and repack the instrument.
I completely agree.Maybe, but it doesn't excuse the builder holding five pictures of the bass hostage until he receives final payment (as per the OP).
Are they alowed to visit and see the bass in progress?I'd just also like to weigh in with my perspective as a builder: I wouldn't have time to take pics, when I'm building I'm too busy, you know, working.
If I ever decide to accept another commission (extremely unlikely) it will be understood up front that the only pics are going to be for choosing the woods - although I prefer the customer do that in person. I don't and won't do shots of work in progress. People are always free to find another builder if they find those conditions too onerous. Christ, it's not like there's shortage of builders.
No, not during work, the luthier is busy. If he doesn't have time to take pics while working, he sure as hell doesn't have time for your visit while he's busy laboring. Now, it's a different story when the luthier wants more money... Suddenly, the luthier will "find" the time that just isn't there otherwise. There are reasonable business practices. Taking some pics on your phone and emailing take what... a minute or two?Are they alowed to visit and see the bass in progress?