Ok, heres the deal. I have been using a radial JDI for a few months and the soundguys at the venues I play all have told me it is giving them a really low signal. So today I plugged it into my MBOX to check the level. The XLR output is atleast 2X as low as the bass direct, and none of the pads are on. Is this just the way these DI's are, or is somthing wrong? Any suggestions on how to diagnose and repair? 
Also, when I push in the "speaker pad" nothing happens to the sound?
Thanks in advance!
Also, when I push in the "speaker pad" nothing happens to the sound?
Thanks in advance!