Can you tell us about the culture for the people who are not in sales.
Sure, I worked briefly in the guitar gallery as well as in sales.
It’s a great place to work. Mainly because of the talented musicians you get to work with. The expectations are very high which can stress some folks out and the pay (outside of sales) is based on living in a place as affordable as Fort Wayne.
I can honestly say that I have never worked alongside better people and sometimes I was the person doing the hiring!
It’s not music utopia (that’s for the customers), it’s a big corporation (for this industry) and run as a corporation, but if you realize that, it is the most fair and caring company you will ever find, plus it is musician accepting and nurturing. That is about as hard as I can be.
One thing I do want to put out and I hope it is shared. As a sales person we are paid when you buy something and we are in contact with you, this means when please answer the phone or reply to a text at least twice a year. (Or send a text the day before you buy a new bass)
Sometimes we earn a positive or negative commission (if you are buying something like a Berhinger pedal, consider adding a new instrument cable so this isn’t a loss for your SE)
Returns, always cost your SE money. Even if we charge 2 way shipping, your SE will cover card fees, etc. on a return (if it’s not the right thing we don’t want you to be stuck with it, but if you know you’re going to return it before you buy it, please just don’t)