I haven't bought anything at Sweetwater in about 15 years so I don't remember my sales engineers name. He would call quite often to see if I needed anything. I stopped buying at Sweetwater because Pro Audio Star was closer to me, gave a good discounts over the phone and at the time like Sweetwater didn't charge sales tax to out of state buyers. These days I mostly buy from Guitar Center because they are local and offer 15-20% coupons a few times a year.
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Recommend a Sweetwater Sales Engineer?
- Thread starter basscase666
- Start date
It’s right up there with people calling employees of Subway
“Sandwich Artists”
I like to deal with a person at Sweetwater by the name of Greg Savino. He has always been very helpful.
I had a guy for years that played bass. Not the most knowledgeable, but at least had some clue what I was talking about. When that guy retired, they assigned me some guy that is a DJ. Really? Had no clue about bass gear at all. I have not bought from Sweetwater since. Just buy from GC with a coupon and get a lower price. Figure out the gear myself. With the help of TB, of course.
Robbie Resnick Has been my rep for many years he is very easy to deal with. There is never any pressure and never any upsell. Overall just a good experience.
- Mar 19, 2013
- 1,612
- 2,694
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- If only I were that good....
- Mar 19, 2013
- 1,612
- 2,694
- Disclosures
- If only I were that good....
For everyone talking about the term “engineering”. Silly I didn’t think of this before, actually!
my guess about the phrase has to do with how they advertise the role, the pay structure, and the requirements for the job.
they don’t want to call it technical support, because the qualifications may not match exactly what they want vs. the candidates they get for open positions……just my thoughts a someone from the medical device industry who’s had to hire an entire team lately.
my guess about the phrase has to do with how they advertise the role, the pay structure, and the requirements for the job.
they don’t want to call it technical support, because the qualifications may not match exactly what they want vs. the candidates they get for open positions……just my thoughts a someone from the medical device industry who’s had to hire an entire team lately.
Robby Resnick helped my friend design his home recording studio. Does that count?
Let's see... "Sales Associate" won't work because everybody's an "Associate" at every non-music "Big Box" regardless of whether there's any product skill required. "Engineer" seems a bit misplaced though. In the case of music stores, "Acquisition Accomplice" or "Contentment Co-Conspirator" might be more appropriate.
I can hear Ethel Merman belting it out now:
"Anything your sales engineer can do, mine can do better -
my sales engineer can do anything better than yours"
"no they can't"
"yes they can"
"no they can't"
"YES THEY CANNNNNNNNN!!!!!!!!"
"Anything your sales engineer can do, mine can do better -
my sales engineer can do anything better than yours"
"no they can't"
"yes they can"
"no they can't"
"YES THEY CANNNNNNNNN!!!!!!!!"
So @basscase666 ... have you decided?
I'm waiting to see if there are any more responses, but I can tell you that if the Sales Engineer isn't a bass player, he won't make the short list.
BurningSkies
CRAZY BALDHEAD
- Feb 20, 2005
- 27,956
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- Endorsing artist: Dingwall Guitars
As someone who was a buyer in the music (record) biz for many years and later was a buyer in the book biz many years, I think of my Sweetwater person as a sales rep. They very much act in the same way on a retail level as the wholesale reps I dealt with at record labels and book publishers did...they knew their product, often could help me make educated decisions and kept friendly contact that wasn't annoying. It's an actual professional thing to act that way.
- Mar 19, 2013
- 1,612
- 2,694
- Disclosures
- If only I were that good....
I guess I have to speak up for my guy, Evan M. - after all the previous entries, not very many repeats. Just called today check on how I was doing with the the EHB I just bough a few weeks ago. Also probably saw that I had a Larry Carlton L7 Goldtop in my cart and pulled the trigger on it. (They apparently check on that in case you add something and forget about it.)
