This post probably just got that guy fired. Hopefully, GC never sees it. They don't take kindly to good customer service.It's a bit off topic, but I want to say that XXXX at the Orlando GC is a really good tech. It's funny b/c he gets slammed with business and none of the staff seem to help him at all. He has set up my bass a couple times without charging me b/c i had just bought my bass. First he took the string guard off, then put it back on, both times at my request. After I tried to adjust the pickup myself and screwed it up, he fixed it without charging me.