Sadowsky MetroExpress

[ga_edwards]

I’d send it back. It's a faulty product, return shipping should be taken care of by the seller so it shouldn't be difficult at all.

Regarding fixing it yourself. You can try matchsticks/wood shavings and glue, but it my experience (particularly with strap buttons), it's rarely a permanent fix. You would likely need to drill the damaged thread out and fill with dowel and start again.

 

[pb9717]

I think the use metal inserts for screws is done because many will see it is higher quality than a simple wood screw, and selling stuff is often just as much about perception as reality.

I fully agree, but engineering for a non issue…i.e. pickups requiring machine threaded screws and pem nuts, is marketing, not common sense. I contacted Nick at Warwick and told him how my bridge pickup on the modern lifted out of its mounting and muted my strings, mid set. I also stated this may be an ongoing issue with other instruments. His response was to recommend I put wax on the threads to prevent it in the future.

It’s the task of providing a solution without a need. Ultimately, money , time and materials are wasted.

 

[pb9717]

I just bought this metro-express and I love it, however, this inert for the pickup screw keeps popping out. Any recommendations on re securing it?

I know they make several types of epoxy and adhesives that i can use, I'm concerned that if I put too much and fill the hole, the screw wont pass through once cured and I don't want to start drilling a hole in a week old bass...thanks!!

We never did determine if this was a new warranteed instrument. Is this a new instrument purchase? If you bought it used, or new but from a non authorized retailer, warwick will provide zero help. Zero.

But if it’s a warranteed buy, drop it off at the retailer and get your $$$$ back. I imagine this was a 4 figure purchase?

 

[Alessandro Cruz]

Easy fix. It's not worthy to go thru the hassle of sending it back. Fix it and keep it.

 

[SJan3]

If you really dig that particular axe, then have it fixed. If you think it's just "run of the mill" then send it back (assuming it's new).

 

[ga_edwards]

While it probably is an easy fix for many people, it's still a faulty design. Sadowsky/Warwick need to know in order to rectify the design, and the best way to do that for people who have this issue with brand new instruments is to send them back,

A dearly departed restaurant manager friend of mine told me the same thing about food. Complaining about a dish not being right isn't about making a fuss or trying to get a discount. The chef needs to know if there's a problem with the food so it can be addressed.

 

[luckydawgg169]

I'd also simply super glue or epoxy it.

BUT!!!! I'd remove the screw, coat the end that goes in the insert with vaseline, put it back, then glue it. Once the glue dries / cures, remove the screw and clean off the vaseline with alcohol, paint thinner, or nail polish remover, whatever you have.

Epoxy and super glue will not stick to vaseline. The coated screw in place during gluing will prevent anything from fouling the threads or sticking the screw in place.

This is a very good suggestion, I’ve also used wax…. Really anything that keeps a barrier between the glue and the screw and threads

 

[pb9717]

I just saw a video of Andy Irvine demo’ing the new Warwick Rockbass line. One of the items addressed was the inserts and they are now threaded into the wood body vs glued.

 

[rzeoli]

Thanks, I just checked out the video. The inserts on metro express I have seems to just have just been pressed fit. I glued the one that came loose back in and it seems to be holding for now. The bass played too good for me to have taken a change at replacing it for something that might not have played as well. I appreciate the reply!!