Continuing on with the saga of the bridge:
Okay, with the little grooves in the base, the saddles should stay in place, right? Keith put the bridge back on the bass and strung it up again. The saddles stayed in line correctly, but now they want to tip up on one foot. The offset of the string anchors pulls the saddle sideways and, with the right side jacking setscrew captured in the slot, the left side jacking setscrew starts lifting off the base. The high E saddle was the worst, wanting to really tip over. But they all were only lightly touching on the left jacking setscrews. That's sure to lead to buzzing problems. More Aaarghs. Now what?
I thought about it for a while and had one more idea: I made up a brass strap bar that fit across behind the saddles, to pull the strings sideways and take the side load off the saddles. It was a little tricky to assemble it and fit it in there, but it functionally worked. Keith installed it and set it up. The saddles stayed in place and intonated correctly.
Fixed? When Hypercarrots saw the pictures, he said that this wasn't acceptable. It didn't look right, looked like a patch job (which it definitely was). He didn't think it was right to pay $125 for a custom bridge and get this. He wanted me to make up new saddles to move the grooves over to the right, like on the Shergold bridge.
Unfortunately, to do that would also require making a whole new base plate. The bridge had already been screwed down to the body, so moving the grooves to the right would mean that the new base would have to be offset to the left, keeping the holes in the same place. And widened a little bit on the right side to make it symmetrical and neat looking. Basically, I would be starting the whole job over from scratch. Reworking the computer drawing, making all the parts, assembling and fitting it to the instrument. About another 5 hours of work.
And the worst part is that I'm not sure it would fix the problem. If you look at the geometry from the top, the centerline of each string from the anchor goes right directly over the right jacking setscrew. If I put the groove over right against the jacking screw, it still would be pushing sideways. And lightening the load on the left jacking screw. I could do the whole job over and it still probably wouldn't work right. I don't see any easy answer here. The Fender barrel and bent-plate bridge is a real simple design, but when you squeeze it this narrow, it brings up a serious geometry problem.
At this point I had 12 hours in to a job that was supposed to be 5 hours. Financially, I was down below zero. I wasn't just working for free, it was actually costing me money out of my pocket to continue trying to make this bridge work. There was no way I was going to sink any more time into it.
So I bailed out. I refunded Hypercarrot's $125 and took the bridge off the bass. It's here on a shelf in my machine shop. I'm not angry at Hypercarrot. He thought $125 was a reasonable price to pay for a custom bridge for his project. I tried to help him, but this quickly turned into a stupid job from my point of view.
I wanted to tell all of you this story, so you understand the business side of custom instrument work. To you, the customer, you're just asking me to make up some parts. They're only a little bit different from ones that you can buy. What's the problem? The thing is, a small unforeseen engineering problem, like we had here, can completely blow up a job. Fixing it isn't a matter of just putting in an extra hour; it means doubling or tripling the overall cost of the job. But, we agreed on a fixed price that's based on it being built right one time, with no problems.
Out in general industry, custom work like this is usually done on Time & Materials basis. That is, I bill you for the labor hours and materials that it took to make the device work, even if it took extra hours and several iterations. If I did that here, this bridge could end up costing $400. He's not going to be willing to pay that much.
And sadly, jobs that go bad like this aren't once-in-a-while. It's a constant thing in custom instrument work. There are so many little details that can go wrong. And the customer expects us to fix it by doing the whole job over for free. Jobs that are a financial failure far outnumber jobs that are a financial success.
And that's exactly why I don't do custom instrument jobs like this anymore. And it's hard to find anyone who does.