I'll look him up. I just emailed a few local places here in Houston. If they want to pay me to get it repaired then I'll get the entire body stripped and painted a color that Fender doesn't offer.
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Shipping Damage: Lost For Words
- Thread starter Tewest86
- Start date
I'll look him up. I just emailed a few local places here in Houston. If they want to pay me to get it repaired then I'll get the entire body stripped and painted a color that Fender doesn't offer.
yeah I hit that little strap that holds the lid to the bottom and it closed the lid right on it , gat dammmit
for the record a damaged beauty can still find love 
my '72
no I did not hit it and I do not know her name either
my '72
no I did not hit it and I do not know her name either
I was gonna suggest that too - the original color is beautiful, but if a refin is in the cards, the sky is wide open for any other color you might want.
Especially if Reverb is willing to cover the cost. Best of luck to you - I hope something positive can come from all the trouble you've been through on this adventure.
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I think they sat the case on a stool, pulled it out of the case and then when putting it back in, it closed the lid on the bass and fell over.
Sounds like a lot of hoops to jump through just to get the bass back to the condition it was in (when you shipped it),
And then you have to relist it (to sale).
Total bummer!
Yeah I highly recommend, taking pictures and video before it’s packed and Also take pics of the pack job and as well as a visible serial. This way if the shipping process is at fault it’s documented and the buyer knows you didn’t hose them either. It also stops less than honorable buyers because the documentation is more bullet proof.
gotta see how this plays out. just sold my first guitar on reverb this weekend. not as expensive as this sale but still want to make sure I cover myself by documenting condition before shipping
I might just get it repaired and keep it. I'm not about to buy the Ultra Jazz anytime soon. One guy I emailed said the entire body has to be stripped so that the repairs won't show. Something about this metallic finish Fender used. If I go that route, I want like a dark Lime green finish. I also thought about like a Prince color purple.
I've sold ~30 pieces of gear and bought as much/more on Reverb. In my experience, they were very accommodating form both a buyer & seller perspective. I've had to make a couple claims on repairs and items not not as described for things I've purchased, and they resolved them quickly and easily. I haven't had much grief as a seller, but...again, I take video of myself testing and packing items that are either higher value or most likely to arrive damaged from shipping/handling.
I suspect buyer probably has a similar bass and trying to switch bodies and return it with his damaged body..
Yeah, taking pics/vids of the packaging and product would go a long way in bolstering one's case, both on the buyer and seller sides, if you have to go the remote purchase route. I guess I'm still old school. I would want to play it first, regardless...
I definitely feel that way with basses - at least if I can try it first, I would much prefer to. Just making the point that reverb is mostly convenient/painless if you take the appropriate steps to protect yourself. Someone else mentioned 'unboxing videos' and I've done those as well. Especially with expensive items or boxes that showed up looking less than healthy from handling.
Seller is not getting accused of sending damaged goods, so pictures and videos are moot at this point. Reverb seems to be accepting damage in shipping. Still a tough situation.
Yeah, this is like being in a car accident that was the other guy's fault. Insurance pays to have it fixed, but you still have to go through the PITA of getting it fixed and then own a car that has been in an accident and is never quite the same.
So Anyway, my sympathy to the OP. It's tough to have to sell something twice.
And I can't believe what constitutes 'damage' to a bass considering the primary function of an instrument. Not a word from the buyer about how it plays/sounds.
I'd have taken it to my next gig and wouldn't have given it another thought.
And I can't believe what constitutes 'damage' to a bass considering the primary function of an instrument. Not a word from the buyer about how it plays/sounds.
I'd have taken it to my next gig and wouldn't have given it another thought.
If the buyer says the damage has happened in the case in transit, surely the huge pieces of paint chips would be in case too ?
Real shame for OP to have this trouble.
Hope it all works out with no loss to you.
Real shame for OP to have this trouble.
Hope it all works out with no loss to you.
Realistically couldnt you just list that bass for $150 bucks less than you did originally?....I'm sure it would sell, a lot of people dont really care about a few dings, mostly when it plays great and it means getting a good deal.
Refinishing the whole thing seems a bit excessive and will def cost more than $150.
Refinishing the whole thing seems a bit excessive and will def cost more than $150.
