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Hello and happy new year.
I have played my new V5 5 string fretless for a week and I have two questions:
When you say "ever so slightly in relief" do you mean the lines stand slightly proud of the surface or slightly below the surface?
- The fretboard does not feel completely flat but I have noticed that the fret lines are ever so slightly in relief to the rest of the neck, this is only noticable on the G string if you are not holding the string down firmly.
You think they're painted?If you want some more neck pics to discuss further I can take some in a few hours
no I don't think so, but ill send some pics laterYou think they're painted?
It did come with flats, the scratches are VERY light tho, I kind of had an hard time getting them to show in the picNo way ... painted wouldn't last. I can't even imagine it.
I thought Sire fretless came with flatwound strings? Shouldn't leave marks in a truly hard surface. My Michael Kelly fretless came with roundwound strings. In the three weeks it took me to order Pressurewound strings for it, my fretboard was already marked up.
My Sire bass was set up fair. I was still able to get a much lower action after a proper set up.
no I don't think so, but ill send some pics later
The frets are not painted, and these pics show that they are inlays, the bleeding is only really that noticeable on the 10th fret and its probably as you said, bleeding from when the laquer was sprayed on the neck.It's more likely you're seeing where the fret line markers were dyed. Looks like the dye bled when the laquer was sprayed on the neck.

The frets are not painted, and these pics show that they are inlays, the bleeding is only really that noticeable on the 10th fret and its probably as you said, bleeding from when the laquer was sprayed on the neck.
These pics also show what's causing the problem: the inlays are not flush with the neck (higher than they should be) in the 4th to 14th fret range along the neck sides (the e, a and d string portions are flush), which is not noticable on the b string side as it is further than the g string is from the edge, while on the g string side it is noticeable while playing. (The relieved section is the grayish one).
View attachment 5302882 View attachment 5302883
I am considering sending back the bass to Thomann because I am not ok with needing to fix stuff like this on a new bass.
The frets are not painted, and these pics show that they are inlays, the bleeding is only really that noticeable on the 10th fret and its probably as you said, bleeding from when the laquer was sprayed on the neck.
These pics also show what's causing the problem: the inlays are not flush with the neck (higher than they should be) in the 4th to 14th fret range along the neck sides (the e, a and d string portions are flush), which is not noticable on the b string side as it is further than the g string is from the edge, while on the g string side it is noticeable while playing. (The relieved section is the grayish one).
View attachment 5302882 View attachment 5302883
I am considering sending back the bass to Thomann because I am not ok with needing to fix stuff like this on a new bass.
Send it back, that's just sloppy manufacturing.
Possibly this could have happened from temperature fluctuations?
Like how wood shrinking can make frets pop (My M7 from Thomann had it bad)
I suppose if the fret line inlays were made of a different type of material than the fretboard is?
Not good, either way.
I think it's different for Thomann if you freely return an instrument you just don't bond with or if there's an objective quality issue (as you seem to face)... When I buy an instrument online which I'm not sure whether I want to keep it I certainly do not pull off any stickers and the like before I have decided for it.I am kinda worried about the "Please ensure that all products are returned in their original packaging, with all components and accessories and without signs of use." part of the return policy on Thomann, since I removed the plastic stickers from the pickups and pickguard, and the neck has some very light scratches from trying it out before understanding that this is not a "me" problem but a "the inlays are poor" problem.
Ill contact them tomorrow and see what can be done since its late here (10 pm).
I didn't detect any relief in the neck at all. It was straight as a board. I backed off the truss rod a little, but I don't like to make more than a 1/4 to 1/2 of a turn on the truss rod at a time. I prefer to let it sit and settle (my preference). The saddles were adjusted to near the upper limits (raised almost as high as they would go).
As soon as I get a chance, I'll measure the string height and the nut height. I can't believe this bass passed any kind of inspection before being shipped. No worries, though, this isn't something that can't be fixed.