You must have not read the fine print about playing your Bass directly into them voids the warranty....
All my Sony stuff is Rock'n
All my Sony stuff is Rock'n
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sony sucks
- Thread starter thehangingmist
- Start date
i dont really go bashing ever much. but this IS what happened exactly. those lil ear buds were kinda very expensive for me here. i actually had to save up for about 45days or so to be able to buy that pair. its still stinging me that the left bud is dead and i'd sleep hoping that it just starts working tomorrow.
my brother was total maniac about gaming so he might have been a little hard on his PS2 but am pretty sure it was never abused because i was often playing along anyway its cool am done with sony. i can only hope i get something done about these buds
More than liely, it's just a wire came loose on the contacts inside the earphone. Very similar things happen with instrument cables. Those little things can't have room for any kind of strain relief.
I don't know how this works in India, but here in the UK consumer rights legislation protects you against this sort of crap, whether the company chooses to offer a warranty or not.
In this case, you could legitimately claim that the goods were not of "merchantable quality" (i.e. it's reasonable to expect that such goods would have a longer lifetime than your experience) and you could take this up with the retailer first and then pursue other avenues if you weren't satisfied.
In this case, you could legitimately claim that the goods were not of "merchantable quality" (i.e. it's reasonable to expect that such goods would have a longer lifetime than your experience) and you could take this up with the retailer first and then pursue other avenues if you weren't satisfied.
Sony divisions seldom communicate with each other, leaving some products good, and others to be junk. There is little continuity between branches of the organization.
Sony just got a new CEO who is modeling the company after Apple, to streamline the product line to work flawlessly together and separate.
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That being said, I'm not supporting Sony. I'm an Apple fan boy through and through, and will not stop being so until something better comes along. My PS2 from release day was still working when I sold it. My brother's slim PS2 died within a year. He's now got a PS3 that's still working from last Christmas. That's about all the Sony in my house.
Sony just got a new CEO who is modeling the company after Apple, to streamline the product line to work flawlessly together and separate.
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That being said, I'm not supporting Sony. I'm an Apple fan boy through and through, and will not stop being so until something better comes along. My PS2 from release day was still working when I sold it. My brother's slim PS2 died within a year. He's now got a PS3 that's still working from last Christmas. That's about all the Sony in my house.
My PS1 is still kicking, much longer than my XBOX did. However my experience is that electronics in general are made to a much poorer standards now than they once were.
yes. thats who it would work here too. am heading to a consumer court on monday perhaps its just that i've got my semester exams starting on 3rd dec and i'd haveto handle this pita now but anyway i'd do it
Alvaro Martín Gómez A.
TalkBass' resident Bongo + cowbell player
Times have changed a lot. To me, No other TV set came close to Sony Trinitrons in the past. Now it seems that they are just another offering in the market. But those, along with Betamaxes (Since Sony invented them) were the non plus ultra of home video for me (Although not bad, I always found much better options than Sony for audio).
I used to have a lot of faith in Sony's gaming products. But then they came out with the PS3, which is just an insult to gamers really. Serious gamers at least. The thing is, Sony have dug themselves into a pit. Anyone who wants a serious gaming machine buys a 360, casuals and families buy a Wii or a 360 and a few PS3's are accidentally bought along the way!
I don't see how one console over the other makes a person a "serious" gamer.
I guess the fact that I own a 360, a Wii and a PS3 make me a non gamer, since the PS3 is in the list?
On top of that, what about the fact that even with those consoles, I do most of my gaming on my PC? Better graphics, better gameplay and better online play.
Out of the consoles, the 360 has the best games, best online service, best user functions etc etc. The Wii is fun for a bit, and mildy innovative, but has so much dross out for it (mine just sits in the cupboard since good games stopped coming out for it!). And as for PC, you sure can have some good fun (many happy memories of Quake, Quake II and Duke Nukem). But then with PC you get the shaft of constantly needing to upgrade, as well as dumping big wads of cash to get a decent machine in the first place!
The 360's online gaming doesn't compare to PC online gaming. At all.
User functions are pretty much a personal preference, like J versus P bass
.The Wii, IMO, is the best console out there. At least we have a slight return to actual game play rather than just run around and shoot/kill everything in sight. Oh boy
.PC doesn't "need" to constantly be upgraded. I know plenty og guys running hardware that's now 4 generations old and playing the games that just came out. Yeah, they're not playing them at the highest of resolutions and settings, but still there. Again, IMO, games shouldn't be about eye candy. It's nice when it's there (and I still standy by that a PC can have MUCH nicer graphics), but I'd rather have a good game with mediocre graphics than another shooter with insane graphics.
thor's exactly right about the whole merchantible quality, but the goods have to be found to be faulty when sold, and the burden of proving the goods were not of merchantible quality when sold is on the customer. unscrupulous retailers can then simply refuse to replace/repair/refund the item, claiming customer misuse has caused the problem, no matter what the truth is!
lots of uk consumers have a strong brand allegiance to sony, based in part on the good old trinitron sets i guess, and on the massive amount of marketing they do. some people simply won't even consider anything other than sony home entertainment gear because it's the "best," even though imho their home cinema systems are cheap plastic toys! and don't even get me started on the tvs...
lots of uk consumers have a strong brand allegiance to sony, based in part on the good old trinitron sets i guess, and on the massive amount of marketing they do. some people simply won't even consider anything other than sony home entertainment gear because it's the "best," even though imho their home cinema systems are cheap plastic toys! and don't even get me started on the tvs...
so i had my semester exams during the whole month of december and had no time to deal with this. after the exams ended i contacted the store and the customer care again and they told me the same thing, that nothing can be done.
i had made up my mind to go to the consumer court but some one suggested me to go to the service center once. they first told me the same thing.. no warranty on accessories blah blah so i asked them to give it to me in writing that they wouldn't repair or replace it for me and am going to file a case against them, then the manager agreed to replace the earphones. lets see where it goes from here now
i had made up my mind to go to the consumer court but some one suggested me to go to the service center once. they first told me the same thing.. no warranty on accessories blah blah so i asked them to give it to me in writing that they wouldn't repair or replace it for me and am going to file a case against them, then the manager agreed to replace the earphones. lets see where it goes from here now
I find earbuds in generally to be a bit crappy. I had some...panasonic ones (I think) the left ear started going after a year or so, maybe two, I can't really remember.
I have sony DJ monitor headphones now. Far better quality than any in ear I've ever had and only £15.
I have sony DJ monitor headphones now. Far better quality than any in ear I've ever had and only £15.
I had a Sony CD player (my first) which I bought in 1989. The laser head went out of alignment two years later, and Sony directed me to a local repair shop who fixed it FOR FREE. I gave it to my parents who used it up until 2002, when they got a DVD player and sold the CD player in a garage sale, STILL WORKING.
We also have a Sony 5-disc DVD player that is 9 years old that I've never had a problem with. (Although a friend of mine bought the same model and his crapped out after two years.) Also a 27" tube TV that is 11 years old which still works great.
So basically it's hit-and-miss with Sony. Some products are good, others not so. You'll find that's true with just about any electronics manufacturer.
We also have a Sony 5-disc DVD player that is 9 years old that I've never had a problem with. (Although a friend of mine bought the same model and his crapped out after two years.) Also a 27" tube TV that is 11 years old which still works great.
So basically it's hit-and-miss with Sony. Some products are good, others not so. You'll find that's true with just about any electronics manufacturer.
I've never had any particular problem with Sony. But here's what I do when I buy anything that's expensive enough that I don't consider it to be disposable:
- Buy the item.
- Mail warranty card or go online to register purchase and warranty
- Staple receipt to owner's manual or other paperwork
- File receipt/paperwork in accordion file
- If a warranty issue arises, I pull the paperwork and follow the procedure to the letter
That works. It's hard for any company to deny coverage when you're quoting their own paperwork to them, have full command of purchase information and can document your rights. I can pull purchase and warranty info on stuff I bought 15+ years ago and still own.
- Buy the item.
- Mail warranty card or go online to register purchase and warranty
- Staple receipt to owner's manual or other paperwork
- File receipt/paperwork in accordion file
- If a warranty issue arises, I pull the paperwork and follow the procedure to the letter
That works. It's hard for any company to deny coverage when you're quoting their own paperwork to them, have full command of purchase information and can document your rights. I can pull purchase and warranty info on stuff I bought 15+ years ago and still own.
I like sony. I have a walkman mp3 player that has outlived all my ipods. I have two stereo receivers from the seventies that are sony, they still work and sound awesome.
On the topic of headphones, I have a pair of skull candy headphones. They cost me 70$, incl. warranty, They broke after about 2 days of use. The left earbud just died. I kept using it for a bit, then the cable ripped out of the jack. Nonsense!
Now I use the headphones that came with my ipod. I hate those. earbuds or cans ftw.
On the topic of headphones, I have a pair of skull candy headphones. They cost me 70$, incl. warranty, They broke after about 2 days of use. The left earbud just died. I kept using it for a bit, then the cable ripped out of the jack. Nonsense!
Now I use the headphones that came with my ipod. I hate those. earbuds or cans ftw.
I have no complaints about the quality of Sony's products. I have one of the Sony mp3 Walkmans (the really cool looking ones - much sexier than the current range), which looks something like this:
I've had it for about 3 years now, and recently the volume flick button broke off. I'm not too bothered that it broke off - after all, it is the button that gets the most use, and the player is several years old, but I went into the Sony Centre to see about getting it fixed.
£60 for a technician to LOOK at it. Then you add on parts and labour to get it fixed, and you are looking at a ridiculous amount of money, and it just isn't worth it. The player still works, and you can adjust the volume with a pin, so I won't be getting rid of it, but way to shaft your customers, Sony!
I recently bought a pair of Skullcandy headphones, and their warranty is much more like it - it is a lifetime warranty, which covers you for any damage or breakage at all, and they will replace your headphones, with no questions asked, for half the retail price. That seems like good business to me.
Here is the exact wording of the warranty:
'Skullcandy is proud to provide the best product warranty in the industry: If this product should fail in your lifetime, we will replace it at no charge. If the product is damaged by aggressive music listeners sliding a rail, sliding down the emergency ramp of your aircraft, slammed in your locker, slammed in your car door, run over by a car, running into a wall, getting run out of town, mountain biking, road biking, sky diving, beating your boyfriend unmercifully, getting beat down by the man, blown up in an accidental experimentation with flammable substances, or damaged in any other everyday experience, it means you are living your life the way we want our product to be used! In these, or any other damaging events, we will replace the product for a 50% discount from retail. Love Skullcandy.'
I've had it for about 3 years now, and recently the volume flick button broke off. I'm not too bothered that it broke off - after all, it is the button that gets the most use, and the player is several years old, but I went into the Sony Centre to see about getting it fixed.
£60 for a technician to LOOK at it. Then you add on parts and labour to get it fixed, and you are looking at a ridiculous amount of money, and it just isn't worth it. The player still works, and you can adjust the volume with a pin, so I won't be getting rid of it, but way to shaft your customers, Sony!
I recently bought a pair of Skullcandy headphones, and their warranty is much more like it - it is a lifetime warranty, which covers you for any damage or breakage at all, and they will replace your headphones, with no questions asked, for half the retail price. That seems like good business to me.
Here is the exact wording of the warranty:
'Skullcandy is proud to provide the best product warranty in the industry: If this product should fail in your lifetime, we will replace it at no charge. If the product is damaged by aggressive music listeners sliding a rail, sliding down the emergency ramp of your aircraft, slammed in your locker, slammed in your car door, run over by a car, running into a wall, getting run out of town, mountain biking, road biking, sky diving, beating your boyfriend unmercifully, getting beat down by the man, blown up in an accidental experimentation with flammable substances, or damaged in any other everyday experience, it means you are living your life the way we want our product to be used! In these, or any other damaging events, we will replace the product for a 50% discount from retail. Love Skullcandy.'
