I just wanted to post something about how the great customer service is at Suhr Guitars. I have an incredible Suhr jazz bass that really is the best modern built 4 string I've played. I bought it used (I'm the second owner) and it's become my main bass.
My tech noticed that the neck was warped (it sounds so good I didn't even pay attantion...) and had it sent back to Suhr. I certainly didn't damage the bass, but I was prepared for a bill for the repair. They called me today and said that they would be building me a brand new neck for free and mailing it back to me in a month. John Suhr said that he wanted my bass to be perfect and would take care of everything.
How many builders do that?
My tech noticed that the neck was warped (it sounds so good I didn't even pay attantion...) and had it sent back to Suhr. I certainly didn't damage the bass, but I was prepared for a bill for the repair. They called me today and said that they would be building me a brand new neck for free and mailing it back to me in a month. John Suhr said that he wanted my bass to be perfect and would take care of everything.
How many builders do that?
