TC Electronics "Epic Fail"

[jeliot]

Quick and simple

RH-450 died 6 months after purchase, sent in for repair. 2 months later and many excuses "receiving error, holidays, warehouse shutdown ect.....ect...." I still don't have my amp and do not even know where it is at this point.

DON"T BY ANYTHING FROM THIS COMPANY, CEO doesn't even have contact info anywhere , even my company's CEO makes his contact info avail and where the top electronics retailer in the Country.

HA HA Edit, WILL BE CHANGING MY SIG!!!!!!!!!

 

[FrenchBassQC]

Argh, I just bought a TC Classic 450 from a TB'er, I haven't received it yet (still in transit) and I see this post....

 

[Slaphound]

Argh, I just bought a TC Classic 450 from a TB'er, I haven't received it yet (still in transit) and I see this post....

this is the first TC bash I've read. Don't worry about it.

 

[BurningSkies]

We've been bashing them for a long time here in the Amps forum...just not because their amps have quit on us.

 

[FrenchBassQC]

this is the first TC bash I've read. Don't worry about it.

I'll take your word Youngspanion...

 

[FrenchBassQC]

We've been bashing them for a long time here in the Amps forum...just not because their amps have quit on us.

Oh nooooo ....

 

[FrenchBassQC]

I feel bipolar suddenly

 

[BurningSkies]

Maybe jeliot should ask them to put the missing 214 watts into the head while he's getting it fixed.

 

[adivin]

We've been bashing them for a long time here in the Amps forum...just not because their amps have quit on us.

Ain't that the truth. Do search and grab a drink.

 

[fourstringdrums]

Ain't that the truth. Do search and grab a drink.

How do you search for a two letter search?

 

[vin*tone]

Oh nooooo ....

lol.

The good news is that they are actually really reliable. I'm unsure about their CS.... but I can't see a sales or tech rep jumping in to save the day any time this decade. That award def goes to Genz.

Hope it works out for you Jeliot and keep a cool head - it's the best way to get max cooperation from the minions.

 

[Passinwind]

How do you search for a two letter search?

Use "TC Electronics" in the Google Custom Search option in the the Search drop down menu, works fine.

 

[Daniel Piper]

Aside from plastic knobs, these things are built tough and feel 'substantial' when picking up and putting down.

Every manufacturer mentioned in this forum will have amps fail on them.

I understand your disappointment though.

 

[Bassmonkey16046]

Mine died 6 months in, also. Missed a gig or two.

 

[Slaphound]

Six months in. Can't you call the dealer?

 

[jeliot]

Maybe jeliot should ask them to put the missing 214 watts into the head while he's getting it fixed.

Damn..........now I have to re-type my letter

 

[jeliot]

Six months in. Can't you call the dealer?

I bought it from an online retailer in NY....I thought I was using the path of least resistance....Now i have friction BURN

 

[JimmyM]

Aside from plastic knobs, these things are built tough and feel 'substantial' when picking up and putting down.

Every manufacturer mentioned in this forum will have amps fail on them.

I understand your disappointment though.

I totally agree, even when it comes to TC, but seriously, two months in and they can't even tell him where it is? They need to just send him a new one at this point. Anything else is being cheap.

Oh yeah, forgot...the company that makes "450w" amps out of 240w amps...what was I thinking?

 

[Musicman20]

Without the usual troll posts, yes, they need to get a move on. I've hardly seen any TC gear problems at all. When I have, they replaced the unit straight away. Might be because it was a UK owner, not sure...

At least there aren't countless owners sending them back...reliability is extremely high.

Ask for a new unit.

 

[JLS]

I totally agree, even when it comes to TC, but seriously, two months in and they can't even tell him where it is? They need to just send him a new one at this point. Anything else is being cheap.

Oh yeah, forgot...the company that makes "450w" amps out of 240w amps...what was I thinking?

My first reaction, too--why wouldn't they just pop one off the containerloads of these things that they must get from China, and make a customer happy?