Tech 21 Good service

[maxoges]

I lost the manual for my Tech 21 Bass driver.
I e-mailed Tech 21 and asked them to mail me a PDF. manual. 30 minutes later I had the manual in my inbox. I live in Sweden. I'm not used to that kind of customer service.


Great service!

 

[cetera]

Yep, they're great!

I've e-mailed them many times with questions about the BDDi, RBI, RPM & Landmark bass heads and they have always come back to me within 24 hours with full and helpful answers...

 

[ishouldbeking]

Here's a totally old and dead thread, but hey, why not.

I just emailed them to track down a product manual... took less than 10 minutes for the response, which was a link to 2 versions of the manual depending on how new the product is. Amazing.

 

[niftydog]

While that's great to hear, y'all should have looked here first! If you have any new links to contribute please do!

 

[ishouldbeking]

Ha, my bad. That's exactly what I was looking for when i first stumbled onto this micro-thread. I only posted because I wanted to echo the original statement. Looks like you have a lot more links up than they shared with me... thanks though!

 

[Johnny Crab]

Yep, they're great!

I've e-mailed them many times with questions about the BDDi, RBI, RPM & Landmark bass heads and they have always come back to me within 24 hours with full and helpful answers...

+1
Same thing here when I asked for info on all of the inputs and outputs BEFORE I bought one....wanted to make sure it'd work for the CrabHamper

 

[tremblap]

+1 as well.

Send me a new volume pot by the mail 6 years after my warranty was out.

Positive vibe this morning!

pa