Well judging by the title of this thread, it would seem not.
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Well judging by the title of this thread, it would seem not.
There is absolutely no way in hell I'd provide a schematic of my product to anyone who isn't an officially licensed technician for my stuff. The fact that OP lives in a region that has a bad reputation for reverse engineering and counterfeiting only adds to the "not ever going to happen" factor of this idea. Forget it.
im not an electronics guru, but i figure if someone wanted to counterfeit it, they'll just buy one and open it up.
When my wife comes to me with an issue, I need to quickly determine if she is looking for a solution to her problem or just sympathy. I tend towards solutions but often she only wants sympathy!
In this case, TE had zero obligation to offer any real solution (new boards, free repair) but a bit of sympathy would have been nice! Perhaps an explanation that the damage is likely extensive and the cost of repairs will exceed the cost of a new unit.
In this case, TE had zero obligation to offer any real solution (new boards, free repair) but a bit of sympathy would have been nice! Perhaps an explanation that the damage is likely extensive and the cost of repairs will exceed the cost of a new unit.
What's your point? The OP already admitted that he thinks that's what happened, and said as much in his email to the amp maker, and as a result they declined to help him out. He wasn't trying to hide that bit of information.
To the OP, I wish you luck, if it came down to it, I'd probably let the friend open it up, and take a look once you're in a position that you have nothing to lose.
But maybe we need a moment of silent meditation due to the passing of a such a young amp.
HEY... stop that I can hear your keyboard clicking....
But maybe we need a moment of silent meditation due to the passing of a such a young amp.
HEY... stop that I can hear your keyboard clicking....
Yes, it has a fuse. But fuses don't do much for overvoltage - only overcurrent (and then only slowly).
Yes, but providing them a list of parts and schematics saves them an enormous amount of time : Like the difference between copying an entire book by hand and printing it from a file using a computer. The time and resources required to reverse engineer from scratch can make the difference between "not worth the effort" and "super easy money".
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I'm pretty sure that using a US amp in another country voids the warranty on pretty much all brands for the exact reason you're in your predicament. TE has nothing to be ashamed of for not being helpful on this.
As far as the manufacturer providing tech support to a local repair guy who is not an authorized repair center?
I doubt that they'd touch that with 10 ft pole.
The lawyers probably have them on a pretty tight leash in that regard.
Look at it from the manuf. perspective.
They give support to non-authorized tech. The tech (who has not been through their training) mis-interprets the information and does something other than what he was told, or uses a substandard part. This leads to additional problems with the amp. The tech says he did the right thing. The manufacturer says otherwise. The finger pointing continues until someone tells someone to F-off. Who do you blame, or expect to make it right? More to the point, you don't have an amp and owe the tech money for his work. You're pissed at everyone. Nobody wins.
The manufactuerers wants nothing to do with any if this as it can only hurt their reputation beyond how you feel about their lack of action in the first place.
Send the over voltage “catastrophes” my way-/
They are often simple fixes.
OP, sorry to hear about the recent turn of events. If you can't get your amp fixed, do you have a phone, tablet or laptop computer? You mentioned practicing unplugged but you should be able to get an adapter like an iRig to plug your bass into and use an app/plugin for the amp and effects. There are also headphone amps like the Vox Amplug that are cheap and plug right into the bass. Obviously they're not the same as a real amp but they work well for practicing.
Once I needed to do some mod with my compressor pedal. I asked Palmer for schematics, they send me declaration of usage, i filled it, send them back and they send schematics to me. I did a mod...
No problems.
buldog5151bass
Kibble, milkbones, and P Basses. And redheads.
I saw that, but I also saw that the literature says the head works on 220.
Well, necessity leads a man down many untrodden paths
Just don't fall into the sunk cost trap.
I'm guessing that the jumper to make that work is set at the factory for the intended market(I didn't see anything about it in the manual). It would be easy enough to switch it, but would probably void the warranty, as it requires opening the amp to access the board it's on.
First time I hear of something like this. How long ago was this? Was the product still being produced / supported by the manufacturer ? Is it a small boutique builder or a company that manufactures on a large scale? I'm certainly not pretending I know everything there is to know about electronics, but I don't see this being a viable way of doing things. At least the company I work for would never do something like this, nor would our competitors. If the product is obsolete (i.e. is no longer in production), then it's a different story.
