Resolved Windows only?

[billbuhlman]

Hi,

I only get text on my screen when I go to talkbass.com with my Mac. I'v tried two different browsers and get the same thing. Works fine on my Windows PC...any ideas?

-Bill

 

[billbuhlman]

I think this may have to do with the expired root cert that appears on the static talbass https link for the avatar. As soon as I say OK to untrusted connection it loads the images and the pages fine

 

[paul]

I think this may have to do with the expired root cert that appears on the static talbass https link for the avatar. As soon as I say OK to untrusted connection it loads the images and the pages fine

Expired root certificate? The cert for static.talkbass isn't expired, and haven't had any other user problems... Here's the ssllabs report:

 

[billbuhlman]

 

[paul]

View attachment 559017

You've got me stumped. Do you need to clear your browser's data or something?

 

[paul]

View attachment 559017

What's your browser's full version number? I'll contact digicert and see what the problem is.

 

[paul]

@billbuhlman :

----
Have the user try the following to see if it resolves your issue:

The expired certificate in question is the "DigiCert High Assurance EV Root CA" [Expiration July 26, 2014] certificate. This temporary intermediate certificate was used in years past as part of a compatibility chain for older devices.

This certificate has not been used for over three years and is unnecessary for installations.

Fixing the expired intermediate certificate on Mac OS X
The errors on Mac OS X are due to a locally installed intermediate certificate in the login keychain.

OS X users can resolve the issue by deleting the certificate from their Login keystore using Keychain Access.

In Keychain Access go to View -> Show Expired Certs and search for 'DigiCert High" to find the DigiCert High Assurance EV Root CA that expired on July 26, 2014. Delete this certificate and close Keychain Access.

 

[Paladin54]

FWIW I access talkbass on a Macbook Pro with the most up to date OS with Chrome on a regular basis with no issues

 

[billbuhlman]

OK, that fixed it...Thanks Paladin54 for the help and thank you too Paul for all the replies and work.

 

[mdlewis]

FWIW I had exactly the same problem. It took a little while to actually find the expired certificate but after deleting it voila - back in business.
Thanks for the persistence and for writing this up.