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Worlds First Drum Machine in Pedal Form!

#1,121
If international tracking numbers and the demo units weren't floating around, I would be starting to panic.
 
#1,122
gumbystuff said:
Is David handling shipping in house or have they hired an outside company to ship?

Shouldn't the tracking numbers be available immediately when the label is purchased/printed?
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Shipping was outsourced to a third-party logistics company. Don't know when the tracking numbers technically become available. All I know is that David said all U.S. orders would be out the door by the end of Friday. It's now almost the end of Friday, and I don't yet have a tracking number.

Fingernails, who needs 'em?
 
#1,124
theLimeyBrit said:
Shipping was outsourced to a third-party logistics company.
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International was, for sure. Donno if the same is/was true for US. I gathered the plan was to deliver the bulk to Miami (somehow - undisclosed - I don't really care...) and ship (again - donno - USPS? UPS? FedEx? IIRC UPS...) from there.

There are so many tiny things that can go wrong with a project of this magnitude, any one of which can cause delays. PHL _should_ be 2 days from MIA. But I won't be able to do squat with it next week anyway, so it is the farthest concern from my mind.

Somehow I am envisioning a whole bunch of people dancing out in the parking lot like Navin Johnson in 'The Jerk' -- "MY TRACKING NUMBER IS HERE! I AM SOMEBODY!"
 
#1,125
We're past close of business in Florida. I know this has been a lot for David and I have supported him and the product throughout and have appreciated his updates in the past. This is concerning though---it seems like something happened. If you say X is happening in the next three days, and then it doesn't happen and there is not an additional update, what are people supposed to think? It seems like most of the previous updates have come in advance of the delay and with at least some justification.

A hypothesis: on their FB page many people are saying they got international DHL tracking numbers and the units are stuck in HK. I will sort of understand if shipping got delayed for the US/Canada because they are putting out fires with the logistics company and their international orders. But still, ANY update would be nice.
 
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#1,126
I'm not concerned, in that I'm sure it'll arrive sooner or later. But if (after understandable and forgivable delays) we're finally told "shipping this week!" then I want to believe it.

Under-promise and over-deliver is the way to go, and unfortunately it seems that the shipping side of things is making promises it can't keep.

I have a gig on the 10th that I'd like to be powered by My Beatbuddy, so I'm really hoping that it arrives in time for me to learn my way around it.
 
#1,127
This was posted on their Facebook Page in response to a few different posts asking what the hold up is:

Beat Buddy FB Page said:
We apologize for the amount of time this has been taking, and we are doing everything we can to expedite this already delayed process. Every single one of the orders are either already shipped, or are packaged (at the shipping company’s location) and about to be shipped. This is the last stage of the entire process, and you should be receiving your tracking number (and BeatBuddy) very, very soon.

Thank you for your patience and understanding.

If you have any further questions or inquiries, please email: [email protected]
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#1,132
It's been a few months since I had an effects-related dream, but I've had them. This might start giving me nightmares if it's not resolved soon! :D
 
#1,134
Downunderwonder said:
3 days is a hell of a long time for a premium express courier to sit on a few hundred prepaid addressed little boxes at a main Asian hub.

From the surreal file, DHL NZ denies my package number exists, yet it clearly does.
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Here's how the "tracking number" thing works when I ship stuff from my tiny town of Ukiah (pop. 15,000): I go to the shipping depot, they box up the item and immediately give me a tracking number from the shipper via their online connection. However, the shipper (e.g. FedEx Ground) has to come by the depot and physically pick up the package before anything shows up online. When I ship something on Saturday, there's no pickup service here 'till Monday so the number is in a black hole until the item is collected on Monday afternoon. Once the shipper picks up the package, a number is initiated for visibility by outsiders (e.g. on Invalid Link Removed) but again, nothing shows up progress wise 'till the evening of pickup - sometimes until the next day. So this is a long-winded way of saying everyone who got a tracking number probably got an assigned number that won't become active until the packages actually hit the physical transport system. That's to say, the Beat Buddies are probably sitting in the manufacturer's or vendor's warehouse and have not left the premises.
 
#1,136
From a pcworld.com article...

The problem?

“Manufacturing is hard,” says Kamm. He looks to bigger companies to illustrate his point: “Even Apple has shipping delays.”

Kamm’s point holds true for most crowdfunded entrepreneurs. If major technology manufacturers with global reach and billions in resources struggle to get products out the door on time, what chance does a first-time entrepreneur have, flying solo with a crowd-funded war chest of a few thousand bucks? About a 25 percent chance. According to a Invalid Link Removed by researcher Ethan Mollick, of the University of Pennsylvania’s Wharton School, more than 75 percent of crowdfunded ventures deliver the goods much later than promised, with many delivering more than eight months behind schedule, if at all.

Fortunately, says Burtch, nearly all crowdfunded ventures—more than 95 percent—do deliver promised goods to their backers eventually.
 

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