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Worth reading.

Apr 15, 2005
2,655
1,206
Moffat D&G Scotland
www.acguitars.co.uk
Disclosures
Builder AC Guitars.
This post was taken from another thread on TB. If you build or are thinking of starting to build as a business or even want to buy a custom bass it is worth the time to read this post.


Posted by Bruce Johnson simply a great post.



I'm a pro Luthier/Builder. Most of you would consider me successful at it. I've been doing it nearly full time for 21 years, I have a good reputation, and I usually have a waiting list for my basses and services. But let me enlighten you with the ugly financial reality of this business. The net income numbers some of you are tossing around are pure fantasy. Most of us Luthiers make a net hourly pay less than minimum wage. When I visit my tax accountant every year, he shakes his head and tells me to shut it down and go get a real job. I'm not kidding.

First things first: I've set a basic rate of $45 per hour. This is not my "pay", it's what's called an Hourly Composite Rate for the business. I need to make an average of about $30 per hour for 40 hours per week, just to pay the overhead (rent on my building, utilities, insurance, etc.). Those are fixed costs that have to be paid each month. So, if I charge $45 per hour, and complete 40 hours of Billable Work (see below) in a week, my actual pay is really only $15 per hour. That's $600 per week, which is less than most people with real jobs make.

But here's the missing part: Trying to complete 40 hours of Billable Work in a week is much, much harder than it first appears. I only get paid $45 per hour for time spent actually at the bench, working on an instrument to be sold. I don't get paid anything for answering the door, talking on the phone to customers, writing e-mails, writing on forums, sweeping the floor, sorting lumber stock, ordering parts, driving to the lumber yard, etc., etc. I get paid $0 per hour for all that time, but yet it's all completely necessary to run the business.

For those of you who've never run your own business, that's the fundamental difference between having a job and working for yourself. At a job, you automatically get money for every hour that you are there, almost regardless of what you do or how hard you work or how many parts you successfully make. Working for yourself, how much you make per hour is completely dependent on how many parts you successfully complete per week. You can seemingly bust ass all week and end up making almost nothing. In reality, I work about 80 hours per week, every week, and I'm doing well if I actually complete 40 hours of billable work. That's a 50% ratio of Billable hours to Total hours, which isn't bad for a small business. Many small businesses have a much lower ratio than that, like 20%-30%. But what it means to me is that I actually get paid only $7.50 per hour, for all those hours, and only if I complete those 40 hours of billable work.

Now, most "real" businesses charge a much higher hourly rate. For example, most small auto repair shops charge $75-$100 per hour. The mechanic working there makes $20 per hour if he's good. The rest of it is for the fixed overhead costs and that ratio of Billable Hours to Total Hours, like I described above. By any standard small business model, I should be charging $75-$100 per hour. When you think about it, my business is very similar to an auto repair shop in the size and costs. My next door neighbor used to be a one-man Porsche repair shop, and we used to compare notes. He charged $75 per hour, which he said was the minimum he needed to pay the overhead and take home a modest wage for himself. He thought I was completely nuts to be only charging $45 per hour. I mean, we had identical size shops, with the same overhead rates. I'm older than him with much more education and experience. I even used to be a Porsche mechanic!

Okay, so why don't I charge $75-$100 per hour, like I really should? Because you guys (the customers) won't pay that much. It's as simple as that.

Look at it from the cost side:
A hand-made custom bass neck takes 8-12 hours to build. I'm not speculating. I've built hundreds of them, and I keep very accurate time records. The raw materials (wood, metal, and fretwire) cost about $60. So, at $45/hr plus materials, I price a 10 hour neck at $510 plus shipping. That's just for a basic custom bass neck. If I charged $75/hr, it would be $810. At $100/hr, it would be $1060. So, how many of you would pay $1060 for a custom neck? Just about none. But is that unreasonable? It's the same quality of neck that you'd find on a $2000-$3000 bass. But if you read TB, you'd know that any neck over $250 is waaaay overpriced and not worth it. That's the way this business is. Most instrument customers are completely spoiled by two decades of very cheap imports, and don't appreciate the work and costs that go into building a custom bass. That's the main reason why I no longer build custom necks at the retail level. It doesn't make any sense financially.

Full instruments are the same way. My new AMB-2 Scroll Bass, which I've just developed and introduced this year, takes me about 60 hours each to build. The materials costs are $320: (Case: $110; wood: $50; metal: $30; purchased hardware: $90; plating: $40). So, with those materials costs and charging $45/hr, I need to sell them for $3000. That's about right for the market (I hope!), in terms of what customers are willing to pay. But at $75/hr, I'd have to get $4820, and at $100/hr I'd have to get $6320. It would be very hard to sell them at those prices.

And that's my simpler, lower-priced model. My fancy Series IV AUB-2 models that I built from 2006-2011 took 110 hours to build with about $400 in materials. I was selling them for $3900 and losing my ass on every one. That's why I stopped building them. If I priced them at $100/hr, they would be $11,400. That's nice to dream about, but not realistic.

Now, I'm a little unusual as a builder, because I build almost everything myself. I make most of my own metal hardware (bridges, tailpieces, etc.), plus I build my own pickups from scratch, and do all my own painting, in addition to the woodworking. So, my cost numbers have higher labor hours and lower materials costs than most builders. If I were to offer a custom made high-end Fender-like bass, using purchased hardware and pickups, and still painting it myself, the costs would be around $700 for materials and 35 hours labor. At $45/hr, I'd have to sell it for $2275. To me, that's about as low as you can go, a minimum realistic price for a custom made, basic pattern instrument. To me, any builder who sells for less than that hasn't really counted up the labor hours. Or they have a shop situation with no overhead. More likely, they are trying to set their prices based on what customers are telling them, and not understanding how much money they are losing.

Again, that's the nature of the business. Being a Luthier is a "Glamour" business. Lots of guys want to do it because it looks like fun. And it is fun and rewarding building basses. As a hobby or a tax-writeoff sideline. But trying to do it as a rational business to make a living from is just nuts. The finances don't add up.

If all of the above isn't depressing enough, that all assumes that everything goes great. Unfortunately, this business also has an enormous risk factor. When building an instrument, there are hundreds of ways that you can make a small mistake, and end up ruining weeks or months of work. A small slip in a router fixture, a bad piece of wood, misreading a dimension, dropping a tool on a finished paint job, forgetting some feature that the customer asked for, etc., etc. These tiny things can instantly cost you an entire weeks' worth of billable hours, or more. Remember, this is a fixed-price business. If I agree to build you an AMB-2 for $3000, that's assuming that it's going to take me 60 hours to build. But that's the best case scenario, with no mistakes. If I get a couple of spots of contaminant in my spray gun and end up having to repaint it twice to get it right (a true story), I end up spending 90 hours on that instrument. And nobody is going to pay for those extra 30 hours. While I'm repairing that damage, I'm not working on other billable hour jobs. And the overall problem is that there are so many fussy steps involved in building an instrument, that it's nearly impossible to go all the way through the process without making any mistakes. Only after years of making the same instruments do you eliminate most of the mistakes. The financial penalties are huge, and you can easily get into a position where you've already lost so much money on an instrument that it seems pointless to finish it. If you know that you're going to make less than $5 per hour, and you still have a long way to go, is it even worth it? Meanwhile, the customer is calling you every day asking if it's done yet. See the thread about MikeysWood.

Also, custom build jobs always have ten times the potential for mistakes and labor over-runs. Trying to do custom builds on fixed prices is setting yourself up for huge losses. There are so many ways for things to go wrong and wipe out any money you would have made. That's why I stopped doing custom builds a long time ago. Happy customers, beautiful basses, and $5 per hour. Most Luthiers, if they survive more than a few years, eventually move to building only their own models with a fixed set of options.

I hope this helps you understand how the finances work in this business. And why we Luthiers can sometimes be cranky and evasive and refuse to answer the phone.

To go back to the original posters' question: Most small shop electric bass Luthiers effectively charge $35-$45 per hour. That's driven by the market; what customers are willing to pay. Established guys like me get "paid" $15 per hour at best. Guys getting started are usually making approximately nothing. You can usually make better money just doing repairs, with some careful management. The setup guy at Guitar Center makes more than I do.

So, you're probably wondering why I keep doing this. In 1995 I was making 100K at a corporate job. Last year, I busted ass all year and grossed about 55K. On paper, my "pay" was less than 5K, for the whole year! I barely paid the overhead and the groceries each month. I work 7 days a week and hardly have any money left over to play with. I couldn't possibly support a family or a wife doing this. But I'm okay with that. I'm a hermit mad scientist wacko type, and I've chosen this lifestyle. It's just me and my dog, in a building full of machines, making cool stuff day and night. This is how I want to spend the rest of my life.


Part two.

Absolutely. Fodera doesn't charge $10K-$15K for a bass because they are greedy and evil. They have to charge that much, because that's what it costs to build them. When you step up from being a solo Luthier to being a small High-End Bass Company, the cost structure is just as tough, and even more unforgiving. Fodera and Ken Smith are good examples of shops that build expensive basses, with just a few employees.

As soon as you hire real employees, you get hit with a whole new layer of laws and costs, such as Worker's Comp and OSHA requirements. You have to pay those costs, or you are in big legal trouble. But thing is that, as soon as you have employees, you are now obligated to pay them, regardless of whether they successfully completed Billable Hour work. The guy doing your painting may have worked hard all week spraying a group of basses, but on Friday he makes a careless mistake and messes them up. As the boss, you still have to pay him for the week's work, plus next week's work when he has to redo them all. But you only get to collect the billable hours for painting them once. Out of the company's income, you have to pay for ALL of the mistakes and ALL of the non-billable hours. It's real outgoing cash, not just wasting some of your own time. Because of these factors, you have to set an Hourly Composite Rate for your company that is 2-4 times what you actually pay your employees.

I'm guessing here, but Fodera probably works with an hourly rate of around $100/hr. Their employees probably make $15-$30/hr, a decent living, but not a whole lot of money. Their instruments are probably in a similar range of materials and labor to mine; $300-$400 in parts and materials and 50-75 hours of labor. So, as an example, a low end bass would be $300 in materials plus 50 hours at $100/hr. That's $5300. That's what it actually costs Fodera to build it and have it sitting in their warehouse. Built into that is a certain amount of rework of mistakes and wasted unbillable time.

But now you have to sell the bass. As soon as your production level moves above a couple basses per month, you have to add people whose job is selling. Those are the dealers. They need to get paid too, or they aren't going to do it. A dealer likes to make 100%; that is, sell it for twice what they pay for it. That's what they need to cover their own overhead and wasted hours schmoozing the tire-kickers. On a high end bass, they may settle for less, but not too much. So, the dealer buys the bass from Fodera for $5300 and tries to sell it for $10,600. If it sits for a while, he may sell it for $8500. So, the dealer paid Fodera $5300 up front and made a profit of $3200. That may sound like a nice chunk of cash, but remember that his overhead keeps ticking away and he has to keep steadily selling those basses, or he goes home with nothing that week.

My point here is that, when you move up into the small company range, then numbers add up and the business model works. It's still risky, but it adds up. But, they have to operate with a composite hourly rate in the $100/hour range. If Fodera tried to operate at $45/hr, they would go broke.

The pricing of a Fodera is rational and reasonable. No one is being greedy or making outrageous profits or getting rich. If you looked at Vinnie Fodera's tax returns, I doubt that he makes very much money from the instrument business.

The irrational part is us one-man Luthier shops selling basses for $2500. We're nuts.


Original thread.

http://www.talkbass.com/forum/f8/how-much-should-custom-luthier-make-per-hour-918983/
 
If all of the above isn't depressing enough, that all assumes that everything goes great. Unfortunately, this business also has an enormous risk factor. When building an instrument, there are hundreds of ways that you can make a small mistake, and end up ruining weeks or months of work.

This....I was working on a beautyfull semi accoustic and all the sudden, without really thinking it trough, desided to go all Alembic on it and dril some holes in the tail to make a nice omega shape...forgot it was a hollow body....
No need to explain the rest I think.
The only good thing that came out of it was that I got to smash an almost perfect bass to piece's.
Still find pieces of wenge in my garden every once in a while..
That was about 30 to 50 hours of work gone...
Things like that can ruin your business..
Luckely I'm just fooling around with wood and no harm was done...only to my pride...:bawl:
 
Thanks for reposting this, Alan! I plan to keep writing some more about this whole subject of the business end of this business. It's important for you Luthiers getting started to understand the financial end. It's also important for our customers (including the rest of TB) to understand why a $3000 bass costs ten times as much as a $300 bass. If you read that other post, you'll see that most of them really have no grasp of the time and costs involved.

Thanks for the kind comments! Thanks also to Jason from Fodera for joining in. I'll write more. Right now, I'm just busy clocking those billable hours and trying to get jobs done for itchy customers.
 
I totally get where you're coming from on this. Until I built a couple of instruments, I wondered why one costs more than the other.

Then I built one and figured it out really fast. I have no plans currently of making this my primary profession, but a side thing. I build out of my garage so overhead is limited to paying the electric bill and tools and shop disposables. Even at that, selling your work for cheap doesn't quite seem worth it.

Great post(s) Bruce.
 
Bruce, thanks for the great info.

I have been lucky in that the vast majority of my tools have come my way at no cost to me, and most of the rest at severely discounted prices. And my facilities costs are basically nothing, because I work out of the garage in my 5-bedroom house, 3 of which are rented out.

The pricing scheme I have worked out is basically 100% markup for all parts and materials, and then add labor into it. My parts and materials costs are about twice what yours are, because a) I don't have the tooling to make my own hardware, and b) there are no hardwood lumber yards anywhere near me so I have to have everything shipped. I may work in shop consumables (sandpaper, bits, blades, finishing materials, etc.) into the cost if they start to sell decently (meaning one a month).

But the truth is, I don't do it to make money. If I was independently wealthy and could afford to build these things without charging, I would. But I'm not, so I try to sell them just as a means to fund the hobby.

Thanks again for being a wealth of knowledge Bruce.
 
Bruce,
Sorry I wasn't paying attention, it was you instead of Alan.

Thanks for reposting this, Alan! I plan to keep writing some more about this whole subject of the business end of this business. It's important for you Luthiers getting started to understand the financial end. It's also important for our customers (including the rest of TB) to understand why a $3000 bass costs ten times as much as a $300 bass. If you read that other post, you'll see that most of them really have no grasp of the time and costs involved.

Thanks for the kind comments! Thanks also to Jason from Fodera for joining in. I'll write more. Right now, I'm just busy clocking those billable hours and trying to get jobs done for itchy customers.
 
Great Post, I am just learning the craft, but I have been learning in 2 shops, both small with amazing skill luthiers, and I know it is hard to make a living from this... Actually both Masters when we first talked about being apprentice, told me how hard it is, and if money was my goal, better be working on something different. Actually that´s one of the reasons I am not married or had children still. This is my dream, and I would not have a family with no electricity and nothing to eat just because I love this... So being alone, if this goes wrong, is just me....
Love this post, shows the real deal about this....And people will always say "that guy charges too much..." We are working too...We have to pay rent like everyone else....We have to pay bills, eat, rest....
Thank you for writting this post!! This should be a sticky!!
 
Good thread. Good to hear i am not alone. You didn't mention health insurance that is something a lot of people at "real jobs" :spit: get automatically I am paying over $600 per month just for myself. I can't imagine how much more it would be if they knew what I was doing for a living..... :hiding:
 
Third that. I have always been of the mindset of man I cant believe how cheap some custom basses are...... And I am including the three grand and up ones. If you compare custom basses to other custom instruments like violins etc basses are on the cheap side. Someone could correct me here but I don't know that it is any quicker to build a bass than a violin. You guys deserve more for sure......it's really amazing that any truly custom bass like the ones you describe building sel
L for less than five grand. Anyway, thanks for the knowledge...cheers
 
Thanks, guys!

I pay about $330 per month for my health insurance (I'm 57 and in California). I got mine through joining a small business association, which gets better rates through a group buy. Yes, health insurance is a big chunk of my overhead. It's more than my utilities and auto insurance combined.


Here's another of my posts, copied from the other thread. This may help clarify some of the explanations:

Let me restate the two main points from my post a few pages back, and try to get this thread back on the subject:

1.) I should charge $100/hour. By any rational calculation of my business costs, that's what it would take to cover my overhead and non-billable hours, and leave me taking home a modest income. And most of you would agree that's a reasonable rate, comparing my skills, experience, and shop equipment to other skilled trades.

But:

2.) I can't charge $100/hour. Basses are bought on a fixed price, which is determined by the market. That is, the customers will decide to buy or not buy based on what they think is the value of my bass. And if I take that market valuation price that customers are willing to pay for my bass, and work the numbers backwards, it comes out to $45/hour. That's what customers are actually willing to pay me.

The conflict between those two things is the problem. That's why I build my basses and take home hardly any real pay for my labor.

The four main ways to resolve this are:

1.) Find some way to significantly reduce my overhead, such as a shop with no rent.

2.) Dramatically improve my efficiency by increasing my Billable Hours and reducing wasted time.

3.) Dramatically reduce the labor hours needed to build my basses, without reducing the quality or features.

4.) Significantly increase the selling prices of my basses, and find some way to convince my customers that they are worth it, so that they are willing to pay that much.

You can see how those things are conflicting, particularly 3.) and 4.). It would take major changes of any or all of them to bridge that gap between $45/hr and $100/hr.


And, after another poster suggested that I needed to hire some help, I replied:

Glenn, I disagree. That actually makes things worse. With employees, my fixed overhead costs go up, my efficiency goes down, the labor hours per instrument probably goes up, and the risk factor goes way up.

As I tried to explain in my post about Fodera, with employees, I would be forced to charge $100/hour. I would have to charge $6300 for my basses, and have to produce and sell more per month. That would make my life much harder.

The only reason I'm surviving as I am is because I don't have any employees.

The argument about getting help would apply here IF the market was willing to buy my instruments at prices that work out to $100/hr AND I wasn't able to build basses fast enough by myself to keep up with the demand. But that's not the case here.
 
Agree Bruce on several things. I am lucky we are on a couple acres and the shop is in my back yard. As for hiring other people. What a scary thought. One slip up and I am sued, lose the house and shop. So I have had to tell people even offering to help out for free no. Sort of a shame really...
 
Thanks, guys!

I pay about $330 per month for my health insurance (I'm 57 and in California). I got mine through joining a small business association, which gets better rates through a group buy. Yes, health insurance is a big chunk of my overhead. It's more than my utilities and auto insurance combined.


Here's another of my posts, copied from the other thread. This may help clarify some of the explanations:

Let me restate the two main points from my post a few pages back, and try to get this thread back on the subject:

1.) I should charge $100/hour. By any rational calculation of my business costs, that's what it would take to cover my overhead and non-billable hours, and leave me taking home a modest income. And most of you would agree that's a reasonable rate, comparing my skills, experience, and shop equipment to other skilled trades.

But:

2.) I can't charge $100/hour. Basses are bought on a fixed price, which is determined by the market. That is, the customers will decide to buy or not buy based on what they think is the value of my bass. And if I take that market valuation price that customers are willing to pay for my bass, and work the numbers backwards, it comes out to $45/hour. That's what customers are actually willing to pay me.

The conflict between those two things is the problem. That's why I build my basses and take home hardly any real pay for my labor.

The four main ways to resolve this are:

1.) Find some way to significantly reduce my overhead, such as a shop with no rent.

2.) Dramatically improve my efficiency by increasing my Billable Hours and reducing wasted time.

3.) Dramatically reduce the labor hours needed to build my basses, without reducing the quality or features.

4.) Significantly increase the selling prices of my basses, and find some way to convince my customers that they are worth it, so that they are willing to pay that much.

You can see how those things are conflicting, particularly 3.) and 4.). It would take major changes of any or all of them to bridge that gap between $45/hr and $100/hr.


And, after another poster suggested that I needed to hire some help, I replied:

Glenn, I disagree. That actually makes things worse. With employees, my fixed overhead costs go up, my efficiency goes down, the labor hours per instrument probably goes up, and the risk factor goes way up.

As I tried to explain in my post about Fodera, with employees, I would be forced to charge $100/hour. I would have to charge $6300 for my basses, and have to produce and sell more per month. That would make my life much harder.

The only reason I'm surviving as I am is because I don't have any employees.

The argument about getting help would apply here IF the market was willing to buy my instruments at prices that work out to $100/hr AND I wasn't able to build basses fast enough by myself to keep up with the demand. But that's not the case here.

At the risk of sounding like a know it all, would more marketing not be a good idea? I would think it could possibly up the prices of your instruments if you had more exposure? Your work is beautiful, but I'm sure a majoritiy of musicians have not heard of you before and its hard to throw money in a direction you dont know exists!

I would think getting someone to man the phones/email for an hour or two every now and then may work too, as I guess this wouldnt need all the insurance etc.

Sorry I'm probably sounding like I'm telling you how to run your business, which is not how I meant it to be. But I thought they were a couple of things which may add to the thread. Or even possibly be helpful :).
 

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