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Is Modulus still in Business?

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Baird6869

Baird6869

Feb 16, 2007
16,717
5,037
Toronto, Ontario, Canada
#1
I just tried to reach Anderson Page, reception, shipping, etc., and their phone lines are disconnected.

They have had one of my guitars for almost 4 months and were updating me kinda regularly (usually a month after they promised), but I have had zero correspondence in almost a month.

I live thousands of miles from Modulus and they have my bass.... I am very concerned.

Anyone have additional insight?
 
#6
Hi.. I heard that modulus has stopped production too.. Also the Anderson paige name...before him the rep was Paige Anderson lol go figure..i asked him if that was his real name and he said yes ...

Feel bad for all u guys that have orders in.. Modulus was never good at customer service unless u were a pro..

Thanks,
Bill
 
#7
I don't know why they would stop production. You think the profitable thing to do would be to sell the business. If they stopped production that would be only cause. That name is way to valuable not to sell it. If they sold it, production will continue at some point.
 
#8
I think over the years from music stores in the area, Modulus thought they had everybody by the balls and charged way to much for their basses.. So stores stopped buying them plus their lousy customer service... i asked them to fix a ding in a neck and they told me to go pound sand ..but they would sell me a new neck for 700....if Modulus went under it is their own fault!!

Bill
 
#10
I remember a time when their customer service was pretty good actually..

When I first bought my old Modulus Flea4, i was in CA on a trip.. A couple days later I lost my wallet and keys to the case. I was under 18 so my ID wasnt an issue flying but I was paranoid about not being able to lock my new bass during check in. I called modulus and they shipped me the keys ASAP! I got the keys before my flight back to Hawaii. I also emailed them a few months later wondering about getting a refinish to the neck(no issues, just for reference since no place on Maui I wild trust) they responded back quickly... This was over 10years ago... Flash back to a few ears ago... I've tried contacting about something(forgot exactly what..) but got absolutely no response.

I didn't see them at NAMM.. Last time I saw them was NAMM 2011 and Bass Player Live
 
#11
Might be best to let it play out & find the facts. Don't recall them at NAMM (ever!) but that means zilch- Lots of builders don't feel the need/expense to be there.
They have quite a few basses out in the stores, inc. GC.
Strange to think they would stop.
I hope everyone with an issue gets satisfaction. I miss having my Orange Flake FU4.
 
#15
Wow, hope not especially for the benefit of the OP, but frankly it wouldn't surprise me too much. It's tough out there these days, with all the 'boutique' brands now competing for our dollars. This board is ablaze with MTD, Roscoe, Dingwall, Sadowsky, Lakland, Fodera, Alleva-Coppolo, Ritter, Warwick etc.....you just don't hear much buzz about the 'old school' brands like Pedulla, Modulus, Alembic etc.....
Not sure why not(lack of innovation/marketing?)..I don't know. But those brands certainly have MUCH more competition than they did when they appeared.
 
#18
cjp3044 said:
To the OP - I live about 2.5 hours away from there - if there is anything I can do to help, let me know. I would hate to hear that you had lost one of your guitars over something like this.
Click to expand...

PMed!

Thanks!


j.kernodle said:
Brent that sucks, if they are closing or liquidating it may be a while but I'm sure you'll get your bass back.
Click to expand...

Thx.

Just a complete P.I.T.A.!
 
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