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2 Weeks working for Mesa/Boogie - Some thoughts

Just going by the OP's account, I would judge that MB was right (or at least not wrong) to let him go.

I have nearly two decades of professional experience as a supervisor in a light factory setting somewhat similar to what is described in the MB factory. My company makes high quality products for the model hobby industry and part of the manufacturing process is painting and printing thousands of units per week. It has happened (3 times on my watch) where we have hired workers who are serious hobbyists themselves and very knowlegable about our products and the products of our competitors. They were all eager to join our company and even looked at it as a dream job. They said they understood the job was mass production and what we needed from them was an ability to learn quickly how to efficiently perform work of relative drudgery with an attention to detail and quality - regardless of how boring the job might be.

None of these people worked out because they all failed to comprehend that we needed efficient worker drones and had no use for slow workers who considered their innovative ideas for product revisions more important than leaning how to efficiently paint and print.

The last one reminded me very much of the OP's story. We worked very hard to patiently explain what we needed and went to great lengths to demonstrate proper techniques and methods but for some reason he just didn't "get it". Never were we rude or unfairly dismissive. Yet he compained to us that we weren't being fair and he just needed time to get up to speed.

The problem was I have personally trained more than a dozen new hires for this job and I can usually tell within the first week or two who will be a valuable worker in the coming months or years and who is never going to be able to meet our standards. Everytime I've tried to train someone who was constantly trying to change things to be more in line with how he would do them at home in his hobbycraft world it has been a failure.

On the other hand, most of the new hires I've trained have done well and stayed with us for years. One has worked his way up through all the production jobs that he is now the company manager and my direct boss.

The bottom line is that there have been millions of production companies, large and small, all around the world and the successful ones pretty much do things the same way. They don't need someone on their basic production line who has grand ideas about reinventing the wheel yet isn't picking up the concept of simple assembly work.
 
What a drag. I thought this was going to be a happy story!

In my experience working for a large company, the bosses don't want anyone "smarter", or more qualified than they are, below them—because it's a potential threat to their precarious position. As such, I see a constant stream of under qualified or outright unqualified people being put into management positions. It's a catch 22 situation that prevents an kind of real progress. Basically, what these people want are the status quo. Everyone has their place and their job, and they're just holding on for dear life. Obviously you didn't fit in with the plan... if you'd been a cousin or an uncle of one of the employees, it probably would have worked out—but ultimately your creative ideas would have been stifled, and you'd have been frustrated doing mindless drone nuts and bolts assembly jobs for the rest of your life. They may have done you a favour in a weird sort of way.
 
Having trained several people to do low level jobs I respectfully disagree. I get excited when I get someone that pays attention, tries to follow instructions and performs the assigned tasks. I also get a little depressed because I know I won't have them for long because someone up the ladder will eventually see it and move them into a better paying position with more responsibility. But I'm always happy for them. Their success helps me. It's not a zero sum game.

It's true there are petty, unqualified people in management but usually that eventually gets recognized and 'rewarded' as well. I deal with turds up and down the ladder. Sometimes they never go away but I've outlasted quite a few.

Sometimes your ideas aren't as wonderful as you think and sometimes other people don't have the time or inclination to discuss them or try them. Or maybe they already have and it didn't work or it cost too much. Sometimes they're content with status quo even if it's not perfect but it's good enough. Maybe their plate is full with their own big idea. But if you want people to take your big ideas seriously you must first prove yourself faithful in small things.

IMO, Mesa is a proven commodity. Starting and running a successful company for 45 years is no small feat. If you think you can do it with a different business model put your money where your mouth is and give it a go.
 
I'm disappointed to hear the way Mesa appears to be run, although it's obviously just one man's experience. Good companies listen to the interesting ideas brought in by everyone, be they janitors or CTO's.

On the other hand, sometimes entrepreneurs don't fit into a job slot in someone else's factory. OP, start your own company and run it the way you feel a company should be run.

On the subject of names, asian is just the new oriental. To Americans, it does not refer to the continent of origin, but rather the shape of your eyes. I'm Indian, and I had a big argument with a (white) co-worker who insisted that I am not Asian, because Asians are the ones who "look Asian". I guess I'm just another flavor of round-eye.
 
I think M/B has some troubled times ahead, because there will come a time when they'll run out of ideas. We've already established that the quality of their products has gone down for the sake of profit, so we know that it can/will happen again. M/B lacks the spirit that made many amplifier companies great.

I think they'll be ok. They have an impressive line-up off amps, and then (of course), especially guitar amps. Rectifiers, Mark Series, Lone Star and the Express amps; all great designs. They lack spirit and their quality has slipped? When did that happen? I have two Express 5:50 amps, the oldest one is from 2007, and I have almost literally played it every single day, and never had a single issue with it. And as far as practicality goes; it's amazingly versatile and intelligently designed. Huge range of useable tones in that box. It's understandable that you're disappointed that it didn't work out for you there. You did come on a little too strong IMO. It's almost like you were ready to be Randall Smith's right hand guy from the get go. But cheer up, and put this on the account of experience. So now you know to be cool and patient at first. So in your next job you'll have better timing when it's time to drop ideas.
 
Despite what marketing materials tell you, your Martin, Fender, Marshall, or Mesa/Boogie aren't painstakingly crafted by skilled artisans: they are built by people who are willing to do repetitive, boring work, day in day out.
.

"Painstakingly crafted by skilled artisans"; that's Gibson lingo.!! ;) At least keep Martin out of that, m'kay!?! ;) They're pretty upfront about how the work is done.



Looks pretty boring and noisy to me... :) There is some skill to it though; setting the neck, scalloping braces and scraping the binding. You got to have some precision and a little touch to do that...
 
I have a theory:
Maybe Mesa thought with your knowledge of amplifiers and you building them for/by yourself (I'm assuming that right now), It would be easy for you to fit right in their production line. Clearly that was not the case and building an amp by yourself at home is definitley very different from a production line. That would be a fault by Mesa. From what has been posted here I've understood Mesa has little employee turnover, maybe that's a reason there's (next to) no formal new employee training. Hard to believe, but seems to be the case.
Regarding the OP, am I correct in assuming you have no formal training/education in electronics/amp building or professional experience in the field?
That would explain why Mesa hired you for a 13$/hour assembly job, despite your knowledge of amps. Also I wouldn't assume that the info of you being knowledgeable about amps got from the hiring manager to the production line supervisors. I'm guessing the most they got, besides paperwork, from the hiring manager was "he knows how to build amps". Which to a production manager must mean: he can build, or rather assemble, amps on a production line, which you could not to Mesa's standards.
Also, I think it is naive to think that being knowledgeable about amps is enough to work yourself up from the assembly line to product design/engineering.
Since you mentioned bringing up ideas to your supervisors, why didn't you use that time to address your issues with not being trained well and not being able to communicate with your co-workers?
So, I think Mesa's integration of new employees is (very) flawed and the OP was clearly not a fit for this position, which should have been more obvious to Mesa in the first place.
This is just my theory, I don't want to offend anyone.
 
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Am I wrong for being bitter?
Well, you can be bitter, but it would be best to let it go at some time.
Sounds like you would probably would have quit some time in the future if you weren't terminated. By that, I mean the position of assembling amps was all that you were going to do forever. If you had an idea related to making amps better, that would have been ignored, even if it was good. If you had a management science idea that improved assembly line quality control, speed of assembly or company morale, then they may have thought about it.
Most of the manufacturing of ice hockey goaltending equipment for most US and Canadian companies has moved to China. All the factory workers don't know the end-use of the equipment, how to play the position or sport. They are instructed on how to perform their part of the job. They are there to make build what has been designed and nothing more. Lets say a Chinese dude actually played ice hockey and even was a goaltender for years, and got hired to use an industrial sewing machine to sew parts together. Whatever idea that dude had in China would never ever make it over to the R&D office in Canada. That's kind of like you. No one in Canada cares about your goaltending equipment idea. Just build it and build it right.

Best of luck in your future endeavors.
 
Ah. I was unaware. I can't remember the last time I used the term anyway. I usually stray away from all the silly labels anyway.

What is it now? I mean..... everybody has to be labeled these days. And each subset of each race has it's own preference of what they wish to be called (this week).
Is it "Asian-American" this week or is "Asian" out too?

I wish "Asian" was out, and it was simply 'American'...
 
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Occupy Ross Street!

A little over the top, no? They let yummypills slip away so these losers are left to hopelessly carry on Meet the Design Team | MESA/Boogie®
The biographies for those men list each of them with over 20 years of experience at their jobs...

What were they thinking, ignoring the opinions of a kid who has less years on this planet than they have in their roles...? I'll be surprised if Mesa Boogie is able to open their doors this week.
 
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OP is not stupid. He just didn't fit in the tiny box they had for him. And he just needs to learn how to climb the ladder and not assume he starts at a higher level.

Amazing artists are forced to sweep the floors at tattoo shops. Guys who can rebuild a motorcycle blindfolded clean the shop and learn from the older guys. Etc.
 
OP is not stupid. He just didn't fit in the tiny box they had for him. And he just needs to learn how to climb the ladder and not assume he starts at a higher level.

Amazing artists are forced to sweep the floors at tattoo shops. Guys who can rebuild a motorcycle blindfolded clean the shop and learn from the older guys. Etc.

Agreed, but it seems to me there is a big difference between OP's situation and the examples you mentioned. The guys cleaning the tattoo and motorcycle shops have direct access to the "the older guys," and accept the menial jobs in exchange for the opportunity to learn more about their craft from them; they are effectively serving as apprentices, with the reasonable expectation that this will prepare them to eventually be the artist or mechanic running a shop of his own. On the assembly line in a big factory, you're completely disconnected from the other parts of the business, and there is nothing in your experience of inserting Tab A into Slot B a hundred times a day that is teaching you anything that will help you ever advance you beyond the factor floor to become an engineer, designer, marketer, etc. The people who do that stuff aren't even in the same building, or maybe in the same state.

In short, based on his description I don't think OP ever had a ladder available to him to work his way up. He might have been a little a little over-eager about expressing his desire (and trying to demonstrate his ability) to climb such a ladder, but I don't think it was ever there -- in which case, as I said earlier, I think it's just as well that it's over now so he doesn't find this out ten years from now.
 
Agreed, but it seems to me there is a big difference between OP's situation and the examples you mentioned. The guys cleaning the tattoo and motorcycle shops have direct access to the "the older guys," and accept the menial jobs in exchange for the opportunity to learn more about their craft from them; they are effectively serving as apprentices, with the reasonable expectation that this will prepare them to eventually be the artist or mechanic running a shop of his own. On the assembly line in a big factory, you're completely disconnected from the other parts of the business, and there is nothing in your experience of inserting Tab A into Slot B a hundred times a day that is teaching you anything that will help you ever advance you beyond the factor floor to become an engineer, designer, marketer, etc. The people who do that stuff aren't even in the same building, or maybe in the same state.

In short, based on his description I don't think OP ever had a ladder available to him to work his way up. He might have been a little a little over-eager about expressing his desire (and trying to demonstrate his ability) to climb such a ladder, but I don't think it was ever there -- in which case, as I said earlier, I think it's just as well that it's over now so he doesn't find this out ten years from now.

On a "huge assembly line" (your words) I would agree. Based on OP's description I would call this more of a shop than a factory. Sounded like a couple dozen people all told in the whole building. And only one (OP) had a firm grip on English (which greatly increases his chances around there).

I'm not saying they would have made him a design engineer next year. But if that was his goal, he should have kept his head down and did his job while gaining some education at night to further his practical knowledge of electronics and/or physics. Going about it the way he did would not have worked in any situation at all.

Again, it was not all his fault. They blew smoke up his butt to get him to sign on too.

Somehow I feel as though Mesa's amps are a little less "made in the USA" than I did before. But, like I said earlier, I have a custom shop color combination Walkabout Scout 15" combo and matching cab that I plan on keeping until something really amazing takes it's place.
 
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The OP got a raw deal, but he should have been speaking to his supervisor about the communication problems from the beginning.

This whole thing reminds me of my let-down at General Motors. I went there to work for EDS managing all their computer systems.
On the first day I thought that I had walked into heaven. The boss took me to breakfast & told me he was going to take me under his wing & teach me everything he knew.

Then he was almost never there to teach me anything. He was away about 90% of the time.
After about 3 months he called me to his office to tell me things weren't working out, because I wasn't doing my job. The trouble was, I didn't know how to do my job.

I was better off really, because EDS are a bunch of stuffed shirts.
 
I did some contract work last year where I had to work onsite at a big cube farm on their laptop. There were 600 people in the office. The Creative Director I was working under was a really nice guy but scatterbrained. He just had too much on his plate and carried around a lot of info in his head. Spent his whole day running from one meeting to the next because everyone wanted his expertise. I'd never get more than two minutes of his time before someone came along and pulled him away.

What I did was I learned how to navigate the place. If I had a question or a problem I had to be resourceful. There was always someone else that worked under him I could go to with a question and I got friendly with the IT department when I had laptop problems. I played it off in a jovial way. "Hey, I was going to ask Andrew but he's always so hard to track down. So can I ask you a quick question?" The result? Everyone fell in love with me. They appreciated my resourcefulness and thought of me as a teammate. They knew I wasn't going to sit around when I hit a hurdle. They knew I didn't care about work place politics and I wasn't gunning for anyone's job. Everyone saw me as a resource rather than a threat to their position in the pecking order. I just wanted to get the work done and I took ownership of the details. They all ended up fighting over me to join their teams. They still are one of the best clients I ever had and now I consider them friends. I walked away with 60K for 5 months work and I'm the first person they call when they need extra help.

The moral? Turn lemons into lemonade. People notice.
 
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On the assembly line in a big factory, you're completely disconnected from the other parts of the business, and there is nothing in your experience of inserting Tab A into Slot B a hundred times a day that is teaching you anything that will help you ever advance you beyond the factor floor to become an engineer, designer, marketer, etc.

Unless you're an attractive female and catch the eye of the company president. Then Tab A/Slot B becomes something else and you end up in the company offices with a VP Marketing title and power that you only know how to use to abuse your subcontractors.

Yeah I'm still bitter... :p