Amazon has never let me down in the customer service department. They will make it right.
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Counterfeit stuff can be bought on Amazon, but I don't think it's any more of a cesspool than the rest of the internet. (TalkBass is OK though)
I avoid gift cards mostly. My wife got almost $700 of the prepaid gift cards from her employer, they were drained of funds when the went to use them. Probably from an employee in the pharmacy where they were purchased. Unlike real credit cards, there is no fraud protection on gift cards. Just give cash.
They've probably removed that seller's account if there have been multiple complaints.
I've had one known counterfeit from there - I'm usually fairly good at sussing out the good from the not so good. A few years ago I bought some Omeprazole (generic Prilosec) from there which had no effectiveness at all. After trying a few tablets with no improvement I ordered a better brand from a known seller and tossed those out.
They are out there. You have to hope that they aren't putting ingredients in that are harmful.
That's not Amazon. That's a scammer who hopes you have bought something from Amazon so you will believe him when he makes that call. They might say they're from anywhere that's a popular place to purchase from. I get them calling and emailing telling me they are from PayPal but the way to handle any call or email like this is to hang up or delete the email and check your account online through a direct link (NOT A LINK IN THE EMAIL).
Chances are very good you will find no problems with your actual account.
I've been buying from Amazon for years (sorry Target), no issues. Well, I think one set of Bose replacement ear bud silicone things were probably not genuine, but they worked better than the originals and were cheap.
I have little problems here and there, but they're minor and usually the return policies are good. I bought a pair of crutches for my bad sciatica days recently, that were sold as new but were clearly a repack with scratched up rubber pads at the bottom. I need them, and there's nothing wrong with them, but I left a 3 star review just to warn folks that this company is repacking as new. They weren't expensive.
That sort of stuff I can live with. When this sciatica is bad I really can't leave the house anyway, so it's good to have delivery options.
I thought the topic was Amazon counterfeits and online scams. Silly me.
Sure, but there are plenty of counterfeit goods being sold on their platform. So technically they are helping sell counterfeit goods, even if not intentionally and even if they have a policy against it. You're just being stubborn on this one.
Amazon does pull the accounts of people selling counterfeits.
@Altitude is right on this.
The problem is the same as anywhere - as here, in fact. I see rule violations here all the time that don't get challenged or fixed, and the problem is that nobody has reported them. Moderators aren't able to sit here and read every single post looking for infractions; they depend on the community to respond to those infractions in a proactive manner. It's no different for anyplace else; nobody has the bandwidth to police billions of transactions on Amazon. Imagine how that would drive up your costs there.
I said I see infractions here, and I occasionally report the ones that I feel are most egregious. That's how it works. Not everything gets reported. Therefore, not everything gets fixed. And people who have been duped by scammers are not always willing to admit that they were taken advantage of.
I’m just especially aware of the SEC rules, legislation, and penalties for publicly traded companies trafficking counterfeit material, the downside of doing that, and how much energy companies devote to guarding against it.
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