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Amazon Warehouse

KJMO

KJMO

Feb 6, 2015
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#1
I've gotten quite a few sets from Amazon Warehouse, and they have always come in a thrashed box, but the strings unused. Well, I ordered some NYXLs and I'll be darned if they didn't come in worse condition than any string I've ever taken off a bass. The E string is basically broken. I may have a tough time taking a chance on the Warehouse again, even though can just return them. Doesn't help that they've just added all the new marketing (inspected, renewed, etc.). Clearly it's just words.

Btw, I don't know where this thread belongs. Hopefully it can be moved if it's in the wrong place.

ganky amazon strings.jpg
 
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#2
KJMO said:
I've gotten quite a few sets from Amazon Warehouse, and they have always come in a thrashed box, but the strings unused. Well, I ordered some NYXLs and I'll be darned if they didn't come in worse condition than any string I've ever taken off a bass. The E string is basically broken. I may have a tough time taking a chance on the Warehouse again, even though can just return them. Doesn't help that they've just added all the new marketing (inspected, renewed, etc.). Clearly it's just words.

Btw, I don't know where this thread belongs. Hopefully it can be moved if it's in the wrong place.

View attachment 3856679
Click to expand...
Wow. Those are clearly used.
 
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#4
Geri O said:
Indeed. Bought, used, removed, and returned.

Then put back in stock. To the OP, did the packaging show any signs of being opened?
Click to expand...

Oh, definitely. They were all wrapped together in a "round", no paper sleeves or plastic. Note that they are supposed to be returns, but I've literally bought a couple hundred $ worth of returned strings through amazon warehouse, and never gotten ones that had been on a bass. They've always been like new other than the external packaging.
Actually, if someone had just put them on, noodled, then sent them back to amazon, I would probably keep them, but if you look at the E string, it wouldn't even tune up since it's broken, and the other strings are very worn.
 
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#5
:banghead::banghead:
KJMO said:
Oh, definitely. They were all wrapped together in a "round", no paper sleeves or plastic. Note that they are supposed to be returns, but I've literally bought a couple hundred $ worth of returned strings through amazon warehouse, and never gotten ones that had been on a bass. They've always been like new other than the external packaging.
Actually, if someone had just put them on, noodled, then sent them back to amazon, I would probably keep them, but if you look at the E string, it wouldn't even tune up since it's broken, and the other strings are very worn.
Click to expand...

:banghead: :banghead: :banghead:
 
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#7
Yeah, I wouldn’t accept that. Fortunately, Amazon has probably the best return policy I’ve ever seen. I might also suggest reaching out to D’Addarrio or whoever the string company is. I’m sure they’d love to know what’s happening.
 
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#9
I doubt a musician is the one that processed that return, would you expect an average person to know what strings are supposed to look like? Sucks, but it’s not like Bezos is losing out anything by refunding you.
 
#10
J Posega said:
I doubt a musician is the one that processed that return, would you expect an average person to know what strings are supposed to look like? Sucks, but it’s not like Bezos is losing out anything by refunding you.
Click to expand...

I actually think anyone who looked at them would have been able to tell they were in very used condition/broken. I was never too worried about Bezos, but it does irritate me that people are returning their very used merchandise, and that amazon doesn't even take a quick look at the returned merch to see if it is obviously flawed, especially when they plaster "renewed" and "inspected" all over everything.
At any rate, I now hesitate to buy strings from the warehouse, and I especially wouldn't get them if I needed them soon. Ymmv.
 
#11
Apparently I am a masochist, so I ordered some more returned strings from Amazon warehouse, and again, an interesting result. The E-string was snapped (not cut) short and the A string bent to a right angle toward the tuner end.
Broken Elixir E string.jpg


So I asked for a return and replacement, and received another package of Elixirs with a tattered box, but undamaged, uncut strings. Hopefully they don't send the ones I'm returning out again!

Oh, and someone was clearly trying to use long-scale strings on a short-scale bass with skinny tuning pegs. Don't do that!
 
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#17
negativeions24 said:
I've gotten three sets of strings through Amazon Warehouse, all D'Addario. Never had an issue. Outside packaging is damaged, but I've never received a set where the inside "corrosion-free" bag is open. Those warehouse deals are a great way to get some new strings at a lower price.
Click to expand...

Yes, they often are. I never had a problem until recently. I think people are increasingly gaming the good return policy, which will be why we can't have nice return policies.
 

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